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STATE PROFILES   |   Texas

Karen Robinson
Chief Technology Officer
Department of Information Resources

Phone: (512) 463-9909
Fax: (512) 475-4759

Year Appointed: 2009

Other Information

CIO Statute: Government Code § 2054


IT Office Authority: DIR leverages the state’s investment in shared technology, protects technology assets and citizen privacy, simplifies access to government services and information, and promotes the innovative use of technology across the state.


IT Procurement Responsibility: Texas Deptartment of Information Resources.

DIR Business Lines

In addition to establishing statewide technology policies and guidelines, DIR has five key business lines:

ICT Cooperative Contracts leverages the state’s volume-buying power to drive down costs on more than 750 technology contracts through a streamlined co-op purchasing program.

Texas.gov, the official web page of the state of Texas, is a self-supporting, public-private partnership with Texas NICUSA. Texas.gov offers more than 1000 convenient online services including driver license and vehicle registration renewals in a secure, technical, and service infrastructure.

Information Security delivers security management and vulnerability assessment services to Texas state agencies, local governments, and institutions of higher education and maintains a 24/7 security alert and response system.

Data Center Services (DCS) manages the outsourced consolidation of 27 key agency data centers into two locations resulting in technology upgrades and improvements, in addition to cost savings as a result of statewide economies of scale.

Communication Technology Services (CTS) manages the statewide communications infrastructure that provides voice, video, and data, including integrated voice response, telephony, wide area network, virtual private network, and call center solutions to more than 600 state and local government agencies.


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