| Priority Rank |
2004-05 PY Goals/BP # |
Objectives |
Status |
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GOAL 1 |
NASCIO IS THE PREMIER NETWORK AND RESOURCE FOR STATE CIOS |
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Objective 1.1 |
Lead the community of practice for government CIOs |
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Objective 1.2 |
Provide tools and cultivate relationships that support CIO success as enablers of state business agendas |
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Objective 1.3 |
Facilitate the exchange of inter-governmental solutions and standards |
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Objective 1.4 |
Leverage the experience of members to anticipate and respond to changes in the environment |
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GOAL 2 |
CIOS ARE KEY MEMBERS OF STATEWIDE LEADERSHIP TEAMS |
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Objective 2.1 |
Advance the value of CIOs as advisors on information technology policy, investments and implementation |
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Objective 2.2 |
Promote business process improvements and integration |
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GOAL 3 |
NASCIO IS AN EFFECTIVE ADVOCATE FOR INFORMATION TECHNOLOGY POLICIES AT ALL LEVELS OF GOVERNMENT |
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Objective 3.1 |
Serve as the preeminent source for state information technology policy and best practices for government leaders |
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Objective 3.2 |
Develop relationships and partnerships with strategic associations and policy advocates |
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Goals/Objectives/Outcomes: 1.3.1; 2.14
Performance Indicators: Effectiveness of national policy agenda and CIO participation
Warning: CIO survey indicates that better focus and communication needed for federal relations
Action Recommended:
- refine "targets" for NASCIO message (national and federal i.e. fly-in meetings)
- expand communication plan for CIO audience (i.e. policy votes for membership)
- assess resources for state vs. federal efforts
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Goals/Obj./Outcomes: 1.3.2; 1.4.1; 3.1.1; 3.2.1
Performance Indicators: Perceived credibility for constituents; type and "quality" or level of NASCIO partnerships with related orgs & CIO offices
Warnings: OJP grant funding received albeit at a diminished level; NIEM project scoped; potential funding back off-track for All-Alert and HIT projects
Action Recommended:
- develop pro-active plan to target and facilitate true participation with priority organizations/contacts; partner survey planned for fall
- improve communication re: opportunities for service to CIOs and peer policy-makers
- action/comm. plan needed for grant $ streams
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Goals/Objectives/Outcomes: 3.1.3
Performance Indicators: 50% fund balance; caliber of staff resources
Warning: Adjustments made in FY07 budget.
Action Recommended:
- regular re-assessment of balance of income streams based on long-term viability of each
- membership retention tracking and action plan
- assessment of future M&A on budget
Note: Several staff members promoted; Whitmer gains IAPP certification.
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Goals/Objectives/Outcomes: 2.1.2; 2.13; 2.2.1
Performance Indicators: CIO roles, challenges & authorities are understood by policymakers; CIO scope of responsibilities; extent of NASCIO interaction with policy-makers
Warnings: More CIOs are embedded w/in depts.
Action Recommended:
- improve opportunities for CIO visibility/ awareness of CIO models and role; depth/scope of member participation study has begun
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Goals/Objectives/Outcomes: 1.2.1; 2.2.2; 3.1.2
Performance Indicators: NASCIO consumers deem content relevant; PM practices led by CIOs in 50 states; national recognition of outstanding business leaders and practices
Action Recommended:
- establish more time for CIO-only meetings; All-state conference calls/webinars have increased
- state program management forum in full swing with avg. participation of 25 states per event
- develop an validation and re-use program for NASCIO award winners
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Goals/Objectives/Outcomes: 1.1.1; 1.1.2; 1.2.2
Performance Indicators: Retention rates for each membership level; member participation; member and sponsors determine that NASCIO services are effective and efficient
Warning: Member retention is improving overall, but still a watch-point. Still working on dues from AK, CO, NH, TX. Corp M&A still a consideration, but overall membership is on the rise.
Action Recommended:
- develop CRM plan & new member orientation
- work with CLC to develop corporate value statement
- Overall sponsor support (#s and dollars) is at an all-time high with the vast majority retained
- track depth of member participation in order to access more insight within membership levels
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Goals/Objectives/Outcomes: 1.1.1; 1.4.2; 2.2.3
Performance Indicators: Members indicate NASCIO's ability to anticipate issues meets their needs, as do products and services overall; EA adoption is advanced in the states
Action Recommended:
- conduct point of service surveys for products for member feedback
- EA census completed with 38 states & DC participating
- Investigate avenues for service expansion (TA)
- # of NASCIO research projects has increased to meet requests
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