| Priority Rank |
2004-05 PY Goals/BP # |
Objectives |
Status |
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GOAL 1 |
NASCIO IS THE PREMIER NETWORK AND RESOURCE FOR STATE CIOS |
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Objective 1.1 |
Lead the community of practice for government CIOs |
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Objective 1.2 |
Provide tools and cultivate relationships that support CIO success as enablers of state business agendas |
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Objective 1.3 |
Facilitate the exchange of inter-governmental solutions and standards |
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Objective 1.4 |
Leverage the experience of members to anticipate and respond to changes in the environment |
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GOAL 2 |
CIOS ARE KEY MEMBERS OF STATEWIDE LEADERSHIP TEAMS |
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Objective 2.1 |
Advance the value of CIOs as advisors on information technology policy, investments and implementation |
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Objective 2.2 |
Promote business process improvements and integration |
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GOAL 3 |
NASCIO IS AN EFFECTIVE ADVOCATE FOR INFORMATION TECHNOLOGY POLICIES AT ALL LEVELS OF GOVERNMENT |
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Objective 3.1 |
Serve as the preeminent source for state information technology policy and best practices for government leaders |
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Objective 3.2 |
Develop relationships and partnerships with strategic associations and policy advocates |
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Goals/Objectives/Outcomes: 1.3.1; 2.14
Performance Indicators: Effectiveness of national policy agenda and CIO participation
Warning: CIO survey indicates that better focus and communication needed for federal relations
Action Recommended:
- Need to focus federal and state efforts and check balance of resources when budgeting for coming FY.
- Check strategy behind fly-in meeting targets in particular.
- More info available re: policy activity after spring membership surveys.
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Goals/Obj./Outcomes: 1.3.2; 1.4.1; 3.1.1; 3.2.1
Performance Indicators: Perceived credibility for constituents; type and "quality" or level of NASCIO partnerships with related orgs & CIO offices
Warnings: Grant funding diminished this year: ISI funding complete without a new source as of 3/07.
Action Recommended:
- Additional informal fund. request solicited by OJP.
- Depth of state member participation now being actively tracked; committees (i.e. PM Forum) are reaching deeper into CIO offices for expertise
- Research and information flow from NASCIO holds steady with 8 research/issue briefs &/or topical conference calls released in last quarter.
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Goals/Objectives/Outcomes: 3.1.3
Performance Indicators: 50% fund balance; caliber of staff resources
Warning: NASCIO's cash flow may be affected by delays or unrealized corporate dues payments (M&A).
Action Recommended:
- Need to review fall 05 conf revenue which to date is under budget. (data as of 2/28/06)
- Working on data quality issues re: distribution as well as content integration.
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Goals/Objectives/Outcomes: 2.1.2; 2.13; 2.2.1
Performance Indicators: CIO roles, challenges & authorities are understood by policymakers; CIO scope of responsibilities; extent of NASCIO interaction with policy-makers
Warnings: upcoming elections; NGA relations; more CIOs are embedded w/in depts.
Action Recommended:
- Potential CIO turnover with fall elections will be a factor. Transition materials being prepared now.
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Goals/Objectives/Outcomes: 1.2.1; 2.2.2; 3.1.2
Performance Indicators: NASCIO consumers deem content relevant; PM practices gaining; national recognition of outstanding business leaders and practices
Action Recommended:
- More info available re: members surveys available next quarter. Fall conference surveys favorable overall, but low response.
- Establish more time for CIO-only meetings; All-state conference calls/webinars have increased
- Avg. of 27 states regularly participating in monthly PM Forum calls and activities.
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Goals/Objectives/Outcomes: 1.1.1; 1.1.2; 1.2.2
Performance Indicators: Retention rates for each membership level; member participation; member and sponsors determine that NASCIO services are effective and efficient
Warning: Member retention continues to improve with regard to government & assoc. Still working on dues from AK, CO, NH. Currently have 64/80 corporate members to reach goal after final notice for current members. Goal is reachable, but corp. M&A and timing of payments still a consideration.
Action Recommended:
- Develop CRM plan & new member orientation
- Work with CLC to develop corporate value statement
- CIO, state and corporate member satisfaction surveys ready to be conducted for a second year. Depth of member participation is now being tracked although data quality is still an issue. New CIO and corporate membership orientations are being conducted regularly.
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Goals/Objectives/Outcomes: 1.1.1; 1.4.2; 2.2.3
Performance Indicators: Members indicate NASCIO's ability to anticipate issues meets their needs, as do products and services overall; EA adoption is advanced in the states
Action Recommended:
- Continue to track # of topical, all-state conference calls & issue briefs increasing and well-received; listserv traffic steady
- Conduct point of service surveys for products for member feedback
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