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ABOUT NASCIO   |   Program Management

3rd Quarter Report 2007 (July-September)

NASCIO's Mission: to foster government excellence through quality business practices, information management, and technology policy.

Measuring Performance

Priority Rank	2006-07 PY Goals/BP #	Objectives	Status
	GOAL 1	NASCIO IS THE PREMIER NETWORK AND RESOURCE FOR STATE CIOS
	Objective 1.1	Strengthen state CIOs awareness of strategic IT issues and solutions
	Objective 1.2	Promote the adoption of IT best practices and innovations
	Objective 1.3	Promote the sharing of experiences and expertise between members
	Objective 1.4	Improve our performance in fulfilling all goals
	GOAL 2	ADVANCE STATE CIOS AS KEY MEMBERS OF THE LEADERSHIP TEAM
	Objective 2.1	Develop transition planning, processes and mentoring tactics for new state CIOs
	Objective 2.2	Continue to advance the role of the state CIO as the policy and business leader of IT
	Objective 2.3	Identify opportunities to reinforce the role of the state CIO
	Objective 2.4	Recognize leadership, innovation and best practices in state information technology
	GOAL 3	NASCIO IS AN EFFECTIVE ADVOCATE FOR INFORMATION TECHNOLOGY POLICIES AT ALL LEVELS OF GOVERNMENT
	Objective 3.1	Strengthen and deepen existing relationships with key strategic partners to advance NASCIO's mission
	Objective 3.2	Promote and advocate the role of state CIO as the principal oversight of state IT resources and policies to the Federal executive branch
	Objective 3.3	Advance the states' cybersecurity agenda and protection of critical state IT infrastructure
	Objective 3.4	Support the policy imperative for continued progress in public sector interoperability
	Objective 3.5	Promote cross-boundary initiatives, solutions and relationships with states and local government jurisdictions

Key
	All perf. indicators are satisfied or on track (scope, schedule, budget, resources)
	One critical indicator is off track, but majority of perf. indicators are satisfactory; developing remediation plans
	Multiple indicators are off track; contingency plan needed

Vital Signs Dashboard

NASCIO uses a modified scorecard approach to map the goals outlined in the association's strategic plan: tracking performance through a series of "vital signs" illustrated in the following dashboard.

Goals/Objectives/Outcomes: 3.3; 3.4 Performance Indicators: Effectiveness of national policy agenda and CIO participation Improvements: Process improvements from 2006 Fly-In; more positive engagement with DHS CS&T Action Recommended: Monitor progress with Fly-In call to action Continued participation in DHS SSP activities. Continued involvement in NPSTC Timely review of Federal orders and proposals		Goals/Obj./Outcomes:3.1; 3.2; 3.5 Performance Indicators:Perceived credibility for constituents; type and "quality" or level of NASCIO partnerships with related orgs & CIO offices; co-branding Improvements: Six strategic partner briefings completed during D.C.Fly-In. Several grant funding opportunities as partner. Action Recommended: Define potential solutions to IT funding reform Seek opportunities for CIOs and ED to speak at partner conferences and events Expand interactions with local government associations Seek grant funding opportunities
Goals/Objectives/Outcomes: 1.4.2 Performance Indicators: 50% fund balance; caliber of staff resources; year to date surplus; year to date reserve; dues payments year to date; investment portfolio performance. Improvements: End of year financial status positive Action Recommended: Monitor investment portfolio Quarterly status reviews of workplan		Goals/Objectives/Outcomes: 2.1,2.1.2, 2.2, 2.3 Performance Indicators: CIO roles, challenges & authorities understood by policymakers; CIO scope of responsibilities; extent of NASCIO policy interaction Improvements: Improved tracking of NASCIO brand equity using web analytics Caution: Continue to follow relationship management timeline Action Recommended: More timely communications with new CIOs Carefully monitor opportunities to promote and ensure protection of NASCIO brand
Goals/Objectives/Outcomes: 1.1, 1.2,1.3 Performance Indicators: NASCIO consumers deem content relevant; PM practices gaining; national recognition of outstanding business leaders and practices Improvements:E-Discovery Working Group initiated. Caution: Best Practices and Innovation Working Group has not met goals Action Recommended: Investigate opportunities for additional All-State calls on topics of importance Promote on-demand webcast of Annual Conference Seek opportunities to increase networking time for CIOs		Goals/Objectives/Outcomes: 1.4, 2.2.2 Performance Indicators:: Retention rates for each membership level; member participation; member and sponsors determine that NASCIO services are effective and efficient Improvements:State and Corporate member satisfaction survey's implemented, responses positive. State member participation report completed and distributed. Corporate sponsorship goals achieved. New Corporate member growth. Caution: Total state dues under target. Action Recommended: Analyze and rationalize sponsorship benefits - seek additional
Goals/Objectives/Outcomes: 1.1.2 Performance Indicators: Members indicate NASCIO's ability to anticipate issues meets their needs, as do products and services overall; EA adoption is advancing in the states Improvements:New format for briefs adopted. Improved web analytics solution implemented on website to track research distribution Action Recommended: Investigate improved webinar solution Improved monitoring of product downloads Implement State clearinghouse on website

Staff contact: Doug Robinson, Executive Director
Phone: (859) 514-9153
E-mail: drobinson@AMRms.com