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ABOUT NASCIO   |   Program Management

4th Quarter Report 2007 (October-December)

NASCIO's Mission: to foster government excellence through quality business practices, information management, and technology policy.

Measuring Performance

Priority Rank	2007-08 PY Goals / BP #	Objectives	Status
	GOAL 1	NASCIO IS THE PREMIER NETWORK AND RESOURCE FOR STATE CIOS
	Objective 1.1	Strengthen state CIOs awareness of strategic IT issues and solutions
	Objective 1.2	Promote the adoption of IT best practices and innovations
	Objective 1.3	Promote the sharing of experiences and expertise between members
	Objective 1.4	Improve our performance in fulfilling all goals
	GOAL 2	ADVANCE STATE CIOS AS KEY MEMBERS OF THE LEADERSHIP TEAM
	Objective 2.1	Develop transition planning, processes and mentoring tactics for new state CIOs
	Objective 2.2	Continue to advance the role of the state CIO as the policy and business leader of IT
	Objective 2.3	Identify opportunities to reinforce the role of the state CIO
	Objective 2.4	Recognize leadership, innovation and best practices in state information technology
	GOAL 3	NASCIO IS AN EFFECTIVE ADVOCATE FOR INFORMATION TECHNOLOGY POLICIES AT ALL LEVELS OF GOVERNMENT
	Objective 3.1	Strengthen and deepen existing relationships with key strategic partners to advance NASCIO's mission
	Objective 3.2	Promote and advocate the role of state CIO as the principal oversight of state IT resources and policies to the Federal executive branch
	Objective 3.3	Advance the states' cybersecurity agenda and protection of critical state IT infrastructure
	Objective 3.4	Support the policy imperative for continued progress in public sector interoperability
	Objective 3.5	Promote cross-boundary initiatives, solutions and relationships with states and local government jurisdictions

Key
	All perf. indicators are satisfied or on track (scope, schedule, budget, resources)
	One critical indicator is off track, but majority of perf. indicators are satisfactory; developing remediation plans
	Multiple indicators are off track; contingency plan needed

Vital Signs Dashboard

NASCIO uses a modified scorecard approach to map the goals outlined in the association's strategic plan: tracking performance through a series of "vital signs" illustrated in the following dashboard.

Goals/Objectives/Outcomes: 3.3; 3.4 Performance Indicators: Effectiveness of national policy agenda and CIO participation Improvements: FY '08 SHSG funding at 950 Million; Process improvements for DC Fly-In Action Recommended: Consider FCC DTV partnership Consider all state call on GCCT Continued participation in DHS SSP activities. Continued involvement in NPSTC Timely review of Federal orders and proposals		Goals/Obj./Outcomes:3.1; 3.2; 3.5 Performance Indicators:Perceived credibility for constituents; type and "quality" or level of NASCIO partnerships with related orgs & CIO offices; co-branding Improvements: : Improved relationship with strategic partners Action Recommended: Seek new State CIO representative for Global Define potential solutions to IT funding reform Seek opportunities for CIOs and ED to speak at partner conferences and events Expand interactions with local government associations Seek grant funding opportunities
Goals/Objectives/Outcomes: 1.4.2 Performance Indicators: 50% fund balance; caliber of staff resources; year to date surplus; year to date reserve; dues payments year to date; investment portfolio performance. Improvements: Corporate membership increasing. State dues on track. Action Recommended: Monitor investment portfolio - rebalance if needed Quarterly status reviews of workplan		Goals/Objectives/Outcomes: 2.1,2.1.2, 2.2, 2.3 Performance Indicators: CIO roles, challenges & authorities understood by policymakers; CIO scope of responsibilities; extent of NASCIO policy interaction Improvements: Improved tracking of NASCIO brand equity using web analytics Caution: Continue to follow relationship management timeline Action Recommended: Outreach to targeted states after Gubernatorial elections More timely communications with new CIOs Carefully monitor opportunities to promote and ensure protection of NASCIO brand
Goals/Objectives/Outcomes: 1.1, 1.2,1.3 Performance Indicators: NASCIO consumers deem content relevant; PM practices gaining; national recognition of outstanding business leaders and practices Improvements:Online clearing house implemented. Action Recommended: Review conference format and suggest changes Investigate good bookmarking tools for website; Investigate rich media content delivery solutions Examine opportunity to support state awardees with financial assistance to attend NASCIO Annual Conference Review and improve awards programs criteria and process Seek opportunities to increase networking time for CIOs		Goals/Objectives/Outcomes: 1.4, 2.2.2 Performance Indicators:: Retention rates for each membership level; member participation; member and sponsors determine that NASCIO services are effective and efficient Improvements:Continued corporate member growth. Action Recommended: Contact states with outstanding dues Analyze and rationalize sponsorship benefits - seek additional
Goals/Objectives/Outcomes: 1.1.2 Performance Indicators: Members indicate NASCIO's ability to anticipate issues meets their needs, as do products and services overall; EA adoption is advancing in the states Improvements:Online clearing house implemented Action Recommended: Investigate improved webinar solution Improved monitoring of product downloads

Staff contact: Doug Robinson, Executive Director
Phone: (859) 514-9153
E-mail: drobinson@AMRms.com