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ABOUT NASCIO   |   Program Management

1st Quarter Report 2008 (January - March)

NASCIO's Mission: to foster government excellence through quality business practices, information management, and technology policy.

Measuring Performance

Priority Rank 2007-08 PY Goals / BP # Objectives Status
  GOAL 1 NASCIO IS THE PREMIER NETWORK AND RESOURCE FOR STATE CIOS  
  Objective 1.1 Strengthen state CIOs awareness of strategic IT issues and solutions
  Objective 1.2 Promote the adoption of IT best practices and innovations
  Objective 1.3 Promote the sharing of experiences and expertise between members
  Objective 1.4 Improve our performance in fulfilling all goals
 
  GOAL 2 ADVANCE STATE CIOS AS KEY MEMBERS OF THE LEADERSHIP TEAM  
  Objective 2.1 Develop transition planning, processes and mentoring tactics for new state CIOs
  Objective 2.2 Continue to advance the role of the state CIO as the policy and business leader of IT
  Objective 2.3 Identify opportunities to reinforce the role of the state CIO
  Objective 2.4 Recognize leadership, innovation and best practices in state information technology
 
  GOAL 3 NASCIO IS AN EFFECTIVE ADVOCATE FOR INFORMATION TECHNOLOGY POLICIES AT ALL LEVELS OF GOVERNMENT  
  Objective 3.1 Strengthen and deepen existing relationships with key strategic partners to advance NASCIO's mission
  Objective 3.2 Promote and advocate the role of state CIO as the principal oversight of state IT resources and policies to the Federal executive branch
  Objective 3.3 Advance the states' cybersecurity agenda and protection of critical state IT infrastructure
  Objective 3.4 Support the policy imperative for continued progress in public sector interoperability
  Objective 3.5 Promote cross-boundary initiatives, solutions and relationships with states and local government jurisdictions

Key
  All perf. indicators are satisfied or on track (scope, schedule, budget, resources)
  One critical indicator is off track, but majority of perf. indicators are satisfactory; developing remediation plans
  Multiple indicators are off track; contingency plan needed

Vital Signs Dashboard

NASCIO uses a modified scorecard approach to map the goals outlined in the association's strategic plan: tracking performance through a series of "vital signs" illustrated in the following dashboard.


Goals/Objectives/Outcomes: 3.3; 3.4
Performance Indicators: Effectiveness of national policy agenda and CIO participation
Improvements: Process improvements for DC Fly-In
Action Recommended:
  • Approve 2008 Call to Action
  • Consider all state call on GCCT
  • Continued participation in DHS SSP activities.
  • Continued involvement in NPSTC
  • Timely review of Federal orders and proposals
  • Expand partner briefings at DC-Fly In
 

Goals/Obj./Outcomes:3.1; 3.2; 3.5
Performance Indicators:Perceived credibility for constituents; type and "quality" or level of NASCIO partnerships with related orgs & CIO offices; co-branding
Improvements: : Improved relationship with strategic partners
Action Recommended:
  • Seek opportunities for CIOs and ED to speak at partner conferences and events
  • Expand interactions with local government associations
  • Participate on AGA federal cost allocation working group
  • Partner with COSA on IPER project
  • Seek grant funding opportunities

Goals/Objectives/Outcomes: 1.4.2
Performance Indicators: 50% fund balance; caliber of staff resources; year to date surplus; year to date reserve; dues payments year to date; investment portfolio performance.
Improvements: Corporate membership and sponsorship increasing.
Caution: Long term investment portfolio down 7.7%
Action Recommended:
  • Monitor investment portfolio - rebalance if needed
  • Quarterly status reviews of workplan
 

Goals/Objectives/Outcomes: 2.1,2.1.2, 2.2, 2.3
Performance Indicators: CIO roles, challenges & authorities understood by policymakers; CIO scope of responsibilities; extent of NASCIO policy interaction
Improvements: Improved tracking of NASCIO brand equity using web analytics
Caution: Continue to follow relationship management timeline
Action Recommended:
  • More timely communications with new CIOs
  • Carefully monitor opportunities to promote and ensure protection of NASCIO brand

Goals/Objectives/Outcomes: 1.1, 1.2,1.3
Performance Indicators: NASCIO consumers deem content relevant; PM practices gaining; national recognition of outstanding business leaders and practices
Improvements: Implement podcasts of recognition award recipients
Action Recommended:
  • Seek opportunities to increase networking time for CIOs
  • Additional marketing of NASCIOShare
 

Goals/Objectives/Outcomes: 1.4, 2.2.2
Performance Indicators:: Retention rates for each membership level; member participation; member and sponsors determine that NASCIO services are effective and efficient
Improvements:Continued corporate member growth.
Action Recommended:
  • Improve outreach to all state members

Goals/Objectives/Outcomes: 1.1.2
Performance Indicators: Members indicate NASCIO's ability to anticipate issues meets their needs, as do products and services overall; EA adoption is advancing in the states
Caution: Issues Coordinator vacancy Action Recommended:
  • Investigate improved webinar solution
   

Staff contact: Doug Robinson, Executive Director
Phone: (859) 514-9153
E-mail: drobinson@AMRms.com

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