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AWARDS & RECOGNITION

2001 Awards: Innovative Use of Technology


WINNER Michigan: FARSTaR Project
[Download Nomination - PDF]
The Michigan Revenue Compliance Bureau has launched a fully automated and integrated audit compliance process that is revolutionizing the way the state administers its audits for more than 550,000 registered business taxpayers. FARSTaR (Field Audit Research, Selection, Tracking and Reporting) uses open industry standards (i.e. XML and COM) and current technologies to address all areas of the audit selection and audit compliance process. Auditors and administrative staff are now able to perform their duties electronically.

Approximately 200 auditors, administrative and support personnel will use FARSTaR to help manage their work—real-time, on-line, fully automated, and without paper. Auditors and management now have rapid, paperless access to four years of detailed tax return data, tax documents, third-party reports, state and federal tax laws, law changes, administrative rules, court cases and other information. An automated audit tracking and management system provides supervisory tools that facilitate the downloading of new audit assignments, uploading of updated and final audit files, time and expense reporting, progress tracking and other management and tracking capabilities.

Potential audit cases are selected by using an automated rules-based system that automatically extracts the required data from the Treasury data warehouse before processing the data against the rules base. Then data is extracted through an industry standard ODBC interconnect with ANSI standard SQL calls. The selection staff can directly access data from the data warehouse to complete an analysis of the taxpayer or to review the results of the rules processing. The audit assignment staff can either accept the case as a candidate for audit or elect to move it to a "reviewed, but not recommended for audit" category. All results of the screening processes are stored in the data warehouse for future review. Once a supervisor electronically assigns a case to an auditor an electronic audit case file is generated with all relevant taxpayer data that is downloaded from the data warehouse, rules base findings, manual screening results and audit instructions.

The entire system is protected with a state-of-the-art PKI security solution that provides strong 128-bit encryption of all audit data that is sent to, sent from and/or stored on the auditor's and supervisor's desktop and laptop systems.

With the implementation of FARSTaR, the Revenue Compliance Bureau has dramatically transformed its management of the audit and compliance process. The Bureau has taken an unwieldy and inefficient system that once frustrated our staff and taxpayers alike, and reinvented it to create an equitable and efficient 21st century model for states across the country to emulate.

Contact Information: Stanley Borawski, Assistant Administrator, Michigan Department of Treasury, Tax Compliance Center, 1001 Terminal Road, Lansing, MI 48913, (517) 335-8739, borawskis@state.mi.us

Other Nominations:
Click on the link to download program submission.

Delaware
Delaware Student's Mock Election

Idaho
IPOPS

Illinois
GIS Internet Road Construction Application

Indiana
Videoconferencing in Corrections

Kentucky
Simplified Regulatory Milk Inspection Program

Missouri
Missouri Court Automation Project

New Jersey
Cartoon History of New Jersey

New York
NYS Geographic Info Systems Clearinghouse

North Carolina
Data & Payment Collection

Pennsylvania
PA Justice Network

South Dakota
Dakota Fast File

Virginia
Virginia DMV extra Teller

Wisconsin
eTIME:Internet Application for Law Enforcement Messaging

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