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Left to right: Paul Carlson, Mike Pringle, Diane Kolmer, Richard Varn, Debbie O'Leary, Tom Shepherd, Cynthia Eisenhauer.
In preparation for the year 2000 legislative session, Governor Thomas J. Vilsack wanted a method to evaluate the benefits of information technology (IT) projects in state government. He wanted to define current and future costs and, to the extent possible, quantify the benefits that accrue directly and indirectly to Iowa citizens. In other words, the Governor wanted to know the extent to which IT projects deliver a bona-fide "return on investment (ROI)."
For IT work related to Year 2000, the State of Iowa established an enterprise project office and appropriated the funding for Year 2000 remediation and testing to it. Agencies would submit Year 2000-related IT funding requests (based on estimates) to the project office. After reviewing the funding requests for compliance with applicable standards and sound business practice, state agencies were given an approved funding amount. Agencies would then proceed with the work using existing funds (appropriations and receipts). Upon completion of designated units of work, the agency would submit a reimbursement request to the Year 2000 project office up to the approved amount. Agencies would be reimbursed only after: a) submitting verifiable, auditable documentation for the expenses associated with the completed work; and b) successful completion of an independent validation and verification audit by the Year 2000 project office of the completed work. In many cases the actual reimbursed amount was less than the original agency estimates.
The Governor's Office and the Office of the Chief Information Officer (CIO) wanted to continue many of the same business practices with the State of Iowa ROI Program. We also sought advice and counsel from IT executives in both the public and private sector and asked for information about the utilization of ROI methodologies for IT projects in their organizations.
The CIO ultimately carried the Year 2000 project office over after Year 2000 and renamed it the Enterprise Quality Assurance Office. Upon completion of the ROI research, the Enterprise Quality Assurance Office was responsible for the following:
The ROI program has been in operation for the FY01, FY02, and FY03 budget years. Contact Information: Paul Carlson, Director, Enterprise Quality Assurance Office, Information Technology Department, 401 S.W. 7th Suite N, Des Moines, Iowa 50309, (515) 725-0354, Fax: (515) 725-0408, Paul.carlson@itd.state.ia.us SECOND PLACE: Illinois Illinois Technology Enterprise Planning System (ITEPS) Minnesota Enterprise Services
OTHER NOMINATIONS: Click on the link to download program submission. Arizona State of Arizona HAPA: Partnership for Hawaii-Arizona PMMIS Alliance (HAPA)
Florida Enterprise Approach to IT Management of E-Gov Service Delivery
Georgia GA's IT Strategic Planning
Idaho ITRMC Digital Government 'Boot Camp' for Idaho Policy Makers
Indiana Governor's Technology Group
Missouri Missouri's Bid Specification Development Methodology
Montana MT State Strategic Plan for Information Technology
Nevada Standardization of State Agency Website
North Carolina North Carolina Research and Education Network
Ohio ePlanning IT Project
Pennsylvania Commonwealth of Pennsylvania Retention and Recruiment
Texas The UT Southwestern Information Resources' Asset Management Program (AMP)
Utah State IT Management Initiatives
Virginia The Commonwealth Major IT Project Status Report Dashboard
Washington Washington State Portfolio Management and e-Portfolio
West Virginia West Virginia Department of Education: Basic Skills/Computer Education Project
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