AWARDS & RECOGNITION
2002 Awards: State IT Management Initiatives
RECIPIENT:
Iowa
State of Iowa Return on Investment Program
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|
Left to right: Paul Carlson, Mike Pringle, Diane Kolmer, Richard Varn, Debbie O'Leary, Tom Shepherd, Cynthia Eisenhauer. |
In preparation for the year 2000 legislative session, Governor Thomas J. Vilsack wanted a method to evaluate the benefits of information technology (IT) projects in state government. He wanted to define current and future costs and, to the extent possible, quantify the benefits that accrue directly and indirectly to Iowa citizens. In other words, the Governor wanted to know the extent to which IT projects deliver a bona-fide "return on investment (ROI)."
For IT work related to Year 2000, the State of Iowa established an enterprise project office and appropriated the funding for Year 2000 remediation and testing to it. Agencies would submit Year 2000-related IT funding requests (based on estimates) to the project office. After reviewing the funding requests for compliance with applicable standards and sound business practice, state agencies were given an approved funding amount. Agencies would then proceed with the work using existing funds (appropriations and receipts). Upon completion of designated units of work, the agency would submit a reimbursement request to the Year 2000 project office up to the approved amount. Agencies would be reimbursed only after: a) submitting verifiable, auditable documentation for the expenses associated with the completed work; and b) successful completion of an independent validation and verification audit by the Year 2000 project office of the completed work. In many cases the actual reimbursed amount was less than the original agency estimates.
| "The
Iowa ROI Program has helped us understand and make better decisions
about our technology investments and has saved Iowa a substantial
amount of money. I am proud of our team, their innovative leadership,
and their accomplishments. This program has proven to be particularly
effective at enabling state government to comprehensively identify
and quantify the extent to which various information technology projects
will benefit Iowa citizens by improving service delivery." Governor Thomas J. Vilsack, State of Iowa |
The Governor's Office and the Office of the Chief Information Officer (CIO) wanted to continue many of the same business practices with the State of Iowa ROI Program. We also sought advice and counsel from IT executives in both the public and private sector and asked for information about the utilization of ROI methodologies for IT projects in their organizations.
The CIO ultimately carried the Year 2000 project office over after Year 2000 and renamed it the Enterprise Quality Assurance Office. Upon completion of the ROI research, the Enterprise Quality Assurance Office was responsible for the following:
- Briefing the Governor's ROI vision for IT projects to agency directors and to the enterprise IT community.
- Establishing an agency task force to assist the Enterprise Quality Assurance Office in the development of enterprise, quantitatively based, ROI standards.
- Educating agencies regarding the requirements of the ROI standards for IT projects.
- Establishing an enterprise project funding request process and assisting agencies in assembling ROI-based project funding requests.
- Independently verifying and validating project results.
- Creating and maintaining an enterprise database and status reporting system that focuses on quantifying, to the extent possible, project results.
The ROI program has been in operation for the FY01, FY02, and FY03 budget
years.
SECOND PLACE:
Illinois
Illinois
Technology Enterprise Planning System (ITEPS)
Minnesota
Enterprise
Services
OTHER NOMINATIONS:
Click on the link to download program submission.
Arizona
State
of Arizona HAPA: Partnership for Hawaii-Arizona PMMIS Alliance (HAPA)
Florida
Enterprise
Approach to IT Management of E-Gov Service Delivery
Georgia
GA's IT
Strategic Planning
Idaho
ITRMC Digital
Government 'Boot Camp' for Idaho Policy Makers
Indiana
Governor's
Technology Group
Missouri
Missouri's
Bid Specification Development Methodology
Montana
MT State
Strategic Plan for Information Technology
Nevada
Standardization
of State Agency Website
North Carolina
North
Carolina Research and Education Network
Ohio
ePlanning
IT Project
Pennsylvania
Commonwealth
of Pennsylvania Retention and Recruiment
Texas
The
UT Southwestern Information Resources' Asset Management Program (AMP)
Utah
State
IT Management Initiatives
Virginia
The
Commonwealth Major IT Project Status Report Dashboard
Washington
Washington
State Portfolio Management and e-Portfolio
West Virginia
West
Virginia Department of Education: Basic Skills/Computer Education Project
