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AWARDS & RECOGNITION

2005 Awards: Digital Government: Government to Citizen

WINNER:
Michigan
Talent Bank

Michigan's recent unemployment rate exceeded national levels and thousands of qualified workers were having difficulty locating job opportunities. Parallel to this, thousands of job vacancies were going unfilled. This disconnect between labor supply and demand posed a unique challenge. In response, Michigan developed a web-based labor exchange system designed to reduce unemployment in the state, reduce recruitment costs for Michigan businesses, and encourage economic growth by connecting job seekers with job opportunities.

"For several years now, the development team has provided a climate of continuous improvement for the Michigan Talent Bank. A new system architecture has been introduced to provide a stable, standards-based platform and the component-based development framework provides the capability to add new modules and system enhancements for job seekers and employers. By reusing the system components, our staff is able to concentrate on developing the unique business rules necessary for each new feature that is introduced. Increasing integration with other state web sites is a key strength of the system."
Howard Boyer, Technology Manager, Michigan Department of Information Technology The Michigan Talent Bank (MTB) is an Internet-based self-service labor exchange system, containing a comprehensive database of jobs and resumes. MTB can be used by every employer and job seeker in Michigan and there is no fee to use the system. Job seekers can post resumes to the system or directly search job orders posted by employers. Employers can post job orders as well as directly search resumes posted by job seekers. In March 2005, the Talent Bank was modified to allow companies to post internships available for college and university students. In one month, over 40,000 internship searches were performed.

The Michigan Talent Bank can be accessed through Michigan's Career Portal. The Career Portal averages more than 300,000 monthly page views and there are over 608,000 active resumes in the system. On average, 40,000 available job openings are posted to the site with 80,000 resume searches conducted each month. Job seekers conduct over 1 million job searches each month. Almost 50% of the companies that have registered to use the MTB have hired an employee through this labor exchange system.

This system has been a key tool in moving Michigan's economy forward and allowed the state to re-direct over $10 million in annual costs associated with face-to-face job intake services to other important economic development initiatives.

OTHER NOMINATIONS:
Click on the link to download program submission.

Arkansas
Department of Correction Inmate Banking

Arizona
Service Arizona

Kansas
WebFile

Kentucky
Commonwealth News Center

Missouri
Children's Division Comprehensive DCN History Application

Montana
MONTANA ACCESS Program

North Carolina
Internet Special Plate Reservation Project

Nebraska
JUSTICE System

New Jersey
eMVC Project

Oklahoma
Online State Surplus Property Auction

Oregon
1-866-ORE-VOTES + Elections Questions & Answers Website

Nevada
UNITY

Pennsylvania
Benefits without Barriers – Improving Citizen Access to Social Services through Technology

Tennessee
Department of Human Services Family Assistance Service Center

Texas
WorkInTexas.com

Utah
Electronic Resource & Eligibility Product (eREP)

Virginia
Using Technology to Improve Children's Health

Washington
Access Washington

Wisconsin
WiFrontDoorHousing

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