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AWARDS & RECOGNITION

2005 Awards: Digital Government: Government to Government


WINNER:
Utah
Utah CommuterLink Program

In 1996, the Utah Department of Transportation (UDOT) launched a statewide traffic management program, referred to as CommuterLink. Since its inception, CommuterLink has become a national role model for its effectiveness, cross-jurisdictional operations and innovative use of technologies.

CommuterLink is currently comprised of UDOT, the Utah Transit Authority, the Department of Public Safety, dozens of cities and counties, local metropolitan planning organizations (Wasatch Front Regional Council and Mountainland Association of Governments), and local primary and secondary emergency (PSAP) dispatch centers within the Salt Lake Valley. All of these agencies work together to build and operate a system that continues to increase safety and save lives and resources.

"Both public safety and transportation agencies need quick and accurate information to fulfill their missions to protect the public, safeguard crash sites, and respond appropriately to emergency situations. In Utah, the departments of public safety and transportation collaborated to optimize data-sharing by integrating their computer-aided dispatch systems. We've been able to work through territorial issues and realize that sharing resources and working together actually makes our jobs easier."
Stephen Fletcher, Chief Information Officer, State of Utah Based on the notion of improving transportation and safety through the sharing of road condition, weather and incident information with as many transportation and public safety practitioners as possible, CommuterLink first demonstrated its effectiveness during the 2002 Winter Olympics. The success of CommuterLink lies not only in the extensive network of closed circuit television cameras, dynamic message signs, road weather information systems and traffic monitoring stations, but also in how all of this information is managed and shared amongst the partners.

More recently, UDOT worked with five partners to optimize the sharing of data through a $1.3 million federal- and state-funded field operational test (FOT) to integrate their computer-aided dispatch (CAD) systems. The goal of the FOT was to automate the notification and sharing of information between CAD systems through electronic data interfaces. Project partners had to come to a consensus on what data were needed, and how to share and guarantee data security.

An assessment performed in 2004 by the University of Utah showed that CommuterLink generates an annual cost savings of $179 million, for a benefit - cost ratio of 16.7 to 1. An important part of these savings are safety benefits, including the prevention of 948 accidents and 3.1 fatalities per year.

OTHER NOMINATIONS:
Click on the link to download program submission.

Alabama
Centralized Email System

Arkansas
eOMIS/JusticeXchange

Arizona
EZ Voter

Florida
Domestic Violence Information System (DVIS)

Iowa
PJCASE System

Michigan
Michigan Disease Surveillance System (MDSS)

Missouri
State Highway Patrol's Traffic Arrest System/Driving While Intoxicated Tracking System

North Carolina
Flood Plain Mapping

New York
DOITT solves Remote Access woes for 60 NYC agencies

Pennsylvania
Implementing PA GJXDM

Virginia
Educational Information Management System

Wisconsin
Retirement System (WRS) Employer Reporting System

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