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AWARDS & RECOGNITION

2006 Awards: Digital Government: Government to Business (G to B)

RECIPIENT:
Michigan
Michigan Business Portal

Listen to the Michigan Business Portal project team share success stories and lessons learned during their Recognition Awards Best Practices webinar. Click here to access the archive.

The state of Michigan has undertaken a multi-dimensional plan to continue to improve Michigan’s business climate. Two explicit objectives in this plan are to significantly reduce the time needed to begin operating a business in Michigan, and simplify subsequent transactions with state government. To this end, Michigan now offers a one-stop Business Services portal that allows new businesses to register for key tax identification numbers online in minutes and hastens the time it takes to begin operating a business by as much as six to ten weeks.

This electronic registration is complimented with a “self-service” web portal allowing businesses to create user accounts, giving them secure access to their very own, personalized business portal. This portal offers businesses a ‘paper-less’ option for interacting with government: using the Internet to file quarterly wage and tax reports, pay taxes, review historical data, and update information about their business. “We continue to use technology to make it easier than ever before to start up or run a business in Michigan 24 hours a day, seven days a week. The new online service is a single point of entry on the Internet to register for unemployment insurance and taxes, together with the award-winning MiTAPS portal which centralizes state licenses and permits, we’re making Michigan even more business friendly.”
Jennifer M. Granholm, Governor, State of Michigan

Prior to the adoption of this technology, getting a business started was very time consuming, labor intensive and error-prone. To begin a business in Michigan, businesses must first apply for a tax identification number from the Department of Treasury. In the past this application form was key-entered and then sent to the unemployment agency. Businesses must also apply for an unemployment tax registration number. These are two different taxes, administered by two different agencies. In the past this process was initiated by using one form that was hand-carried between agencies for processing. Once a business received tax numbers and was ready to “do business in Michigan,” every subsequent contact, for the purposes of paying business taxes or unemployment taxes, or filing wage/tax reports, was done manually. The new service ends this paper intensive process.

Electronic filing for business registrations, and subsequent quarterly tax filing, is saving Michigan thousands of hours of labor spent on paper handling and error correction. Likewise, data entry contracts, document scanning contracts and costs of manually processing quarterly tax payments are being eliminated.

HONORABLE MENTIONS:
South Carolina
South Carolina Business One Stop

Virginia
Electronic Permitting System

NOMINATIONS:
Click on the link to download program submission.

Alabama
Alabama Board of Nursing’s (ABN) Group Online License Status Check

Arkansas
Online Franchise Tax Payment System

District of Columbia
online LSDBE Business Center

Hawaii
Hawaii Compliance Express

Idaho
Online Idaho Business Tax Suite

Indiana
Indiana Outdoor Licensing System

Kentucky
Kentucky Business Finder

Maine
Maine Bureau of Motor Vehicles Evidence of Insurance Online Submittal Service

Minnesota
Machine Control at the Minnesota Department of Transportation

Montana
Mt.gov TankHelper

New York
uNYvation

Ohio
Ohio Business Gateway - Business Tax Reform Project

Oklahoma
Oklahoma State Treasurer's Electronic Trading System

Pennsylvania
Pennsylvania WIC Any Authorized Vendor (AAV)

Rhode Island
Rhode Island Business Tax Service

Texas
TexasOnline Occupational Licensing Application

Utah
The State Construction Registry

Return to 2006 Awards Main Page

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State IT Workforce: Here Today, Gone Tomorrow? Fast Facts IT Consolidation & Shared Services in the States