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RECIPIENT: North Carolina eCitation
eCITATION® is a joint initiative of the North Carolina Administrative Office of the Courts (AOC) and the NC State Highway Patrol that benefits both the 100 county Clerks of Superior Court (CSC) offices in the court system and approximately 450 law enforcement agencies (LEA) statewide. Other entities involved in the highly successful program are the NC Criminal Justice Information Network (CJIN) and the Governor’s Crime Commission (GCC). “The eCITATION® program is extremely popular among both court personnel and law enforcement officers. It continues to receive strong commitment from all government agencies involved, and it is an excellent example of collaboration among multiple state and local agencies. The program provides benefits to both courts and law enforcement users, including improved accuracy and the elimination of redundant data entry. This allows officers to spend less time writing tickets and more time on patrol.” Judge Ralph A. Walker, Director, North Carolina Administrative Office of the Courts
As a result of this collaborative effort, North Carolina is the first and only state to implement a completely electronic citation system, where the data is transmitted from the patrol car to the court system almost instantaneously. eCITATION® is an innovative system that automates the transmission of citation data from a law enforcement officer’s mobile data computer in the patrol car, through the NC CJIN Mobile Data Network to the AOC Automated Criminal/Infraction System (ACIS) and local LEA records management systems, eliminating the need for paper citations and redundant data entry.
Each year about 1.2 million citations are issued across the state of North Carolina. Until the advent of eCITATION®, all of these citations were handwritten by a variety of law enforcement officers statewide. Copies of the citations would subsequently be delivered by the officer to the county CSC office periodically, based on the officer’s schedule and availability. A second set of copies would be kept by the LEA for its own records. Upon receipt, staff at the CSC office would then manually enter the citation information into ACIS, the statewide repository for such court records. Upon completion, the paper copy of the citation would be filed.
As of April 2007:
The eCITATION® system benefits both the courts and law enforcement. There is less time spent filing paper and retrieving it from filing cabinets. Court labor costs are reduced, as are storage costs. More importantly, officers spend less time in the physical act of writing tickets, and more time patrolling.
NOMINATIONS: Click on the link to download program submission.
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