AWARDS & RECOGNITION
2009 Awards: Digital Government: Government to Government (G to G)
RECIPIENT:
Michigan - State of Michigan - Standard Desktop Environment
When Michigan’s Information Technology services were consolidated in 2002, the state maintained 34 different desktop systems operating on end-of-life equipment. These outdated solutions were impacted by multiple virus outbreaks. The systems in place couldn’t handle the state’s growing mobile workforce and the necessary security was non-existent. The state had the need for both an immediate short-term fix and long-term fix in the midst of intractable budget issues. In response, the Michigan Department of Information Technology developed a secured desktop solution named Michigan/1 (M/1), as well as a security based laptop solution named Next Generation Laptop (NGL). The M/1 and NGL system works for all Michigan agencies and is transferable to any organization.
The Standard Desktop Environment saves significant dollars. By centralizing major functions, departments move from 2,612 “office” servers to just 670, eliminating an estimated $9.7 million for hardware support costs alone. Within the first year of its operation, the support team for the standard desktop environment eliminated (and redeployed) 33 additional positions, resulting in efficiencies of $3-5 million. This year, the Office Automation Services organization eliminated another 10 positions, realizing further statewide solution benefits.
The NGL laptop solution combines encryption protection with multiple wireless solutions to allow access into state systems and internet access. Over 12,000 laptop users no longer have to be at their assigned state location for business-related access or application and security updates. In the past 24 months, MDIT teams have completely migrated over 27,000 employees in eleven agencies to the standard environment, and another 19,000 employees to the backend support components of M/1 and NGL.
The Standard Desktop Environment combines innovation, best practices in cross-agency collaboration, human capital management, technical architecture, and change management to deliver a suite of services that have changed the face of government operations in our state.
The Honorable Jennifer M. Granholm, Governor, State of Michigan
FINALISTS:
Click on the title to download program submission.
California
DCSS - California Child Support Automated System
North Carolina
Probation Officer's Dashboard
OTHER NOMINATIONS:
Click on the title to download program submission.
Georgia
Wireless Communities Georgia
Kentucky
WebEOC
Maine
IPHIS
Nebraska
Nebraska Budget Request and Reporting System
New York
OneNetNYS
Oklahoma
Step UP Performance Management System
Pennsylvania
NIEM XML RAP Sheet Project
Texas
Safeguard: Educator and School-worker Fingerprinting and Background Checking
