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2010 Recognition Awards for Outstanding Achievement in the Field of Information Technology

Successful information technology initiatives in state government deserve to be highlighted and shared in order to promote innovation, foster better government, and engage citizens. For the twenty-second consecutive year, NASCIO honors outstanding information technology achievements in the public sector through its Recognition Awards for Outstanding Achievement in the Field of Information Technology. Emphasis is placed on recognizing those information technology initiatives which exemplify best practices, support the public policy goals of state leaders, assist government officials to innovatively execute their duties, and provide cost-effective service to citizens.

This year the Awards Committee, made up of NASCIO’s State and Corporate Members, named 33 projects as Recognition Award Finalists. The 10 Award Recipients in each category were formally announced during a September 27th ceremony at the Annual Conference in Miami, Florida. Read the press release.

To better share these state IT best practices, all Recognition Award nominations are searchable by keyword in NASCIO’s Best Practices Archive at www.nascio.org/awards/archive.cfm.

2010 Best Practices in the Use of Information Technology in State Government Booklet

Includes summaries of the 2010 Award recipients.

Download Best Practices Booklet

Printed copies of the Best Practices booklet are also available upon request.

2010 Award Recipients

Cross-Boundary Collaboration and Partnerships


OVERVIEW: This category addresses identifying, planning, coordinating, sharing, integrating or joining up formerly non-integrated IT-related organizational goals and strategies. These could include governance and management, policies, business processes, data and information, systems and applications, services, technologies and infrastructure.

SPECIFIC REQUIREMENTS (click to expand)

EXAMPLES (click to expand)


RECIPIENT:
Arkansas - Arkansas Universal Financial Aid Management System

FINALISTS:
Click on the title to download program submission.

Data, Information and Knowledge Management


OVERVIEW: This category covers strategies, processes, applications, solutions, initiatives or programs that create, use, process, leverage archive or manage data, information, content, knowledge and intellectual value, property or capital. Outcomes and benefits may include the provision of information-related content and services, as well as support for development of policies, performance assessments, funding, decision-making and making government more transparent and/or inter-connected.

EXAMPLES (click to expand)


RECIPIENT:
Pennsylvania - PA Child Support Portal

FINALISTS:
Click on the title to download program submission.

Digital Government: Government to Business (G to B)


OVERVIEW: This category addresses innovative applications that foster improved interaction between government and business, including better service at less cost to business for regulatory compliance, new business formation, and day-to-day government-to-business interactions.

SPECIFIC REQUIREMENTS (click to expand)

EXAMPLES (click to expand)


RECIPIENT:
Nevada - Nevada Department of Motor Vehicles' Vehicle Information Database

FINALISTS:
Click on the title to download program submission.

Digital Government: Government to Citizen (G to C)


OVERVIEW: This category covers governmental applications that provide innovative services or communication channels for citizens, provide for open government, increase government's efficiency and/or stimulate citizen engagement and interaction.

Submissions can include any type of electronic interface and may demonstrate…

  • Two-way communication capabilities
  • Self-service applications
  • Personalization
  • Subscription and notification features
  • Provisions for government transparency and accountability

SPECIFIC REQUIREMENTS (click to expand)

EXAMPLES (click to expand)


RECIPIENT:
California - C-IV: Providing Californians Accurate and Efficient Access to Health and Social Service Benefits

FINALISTS:
Click on the title to download program submission.

Digital Government: Government to Government (G to G)


OVERVIEW: This category addresses digital government initiatives aimed at enhancing intergovernmental collaboration, planning, performance, transparency, fiscal accountability, cross-jurisdictional services and intergovernmental transaction processing.

SPECIFIC REQUIREMENTS (click to expand)

EXAMPLES (click to expand)


RECIPIENT:
Virginia - Virginia Laboratory Information Management System (LIMS)

FINALISTS:
Click on the title to download program submission.

Enterprise IT Management Initiatives


OVERVIEW: This category encompasses state efforts to plan, organize and execute enterprise-wide technology initiatives. The focus should be on solutions that employ policies, best practices and processes for enterprise change management, workforce development, governance, or transformation of service delivery.

SPECIFIC REQUIREMENTS (click to expand)

EXAMPLES (click to expand)


RECIPIENT:
Utah - Creating Utah's Cloud Infrastructure

FINALISTS:
Click on the title to download program submission.

Improving State Operations


OVERVIEW: This category covers technology initiatives and business process improvements implemented to make government operations more efficient and effective. Because States Run on IT as described in NASCIO's 2009 document, nominations in this category should emphasize how IT has played a critical role in transforming government operations.

EXAMPLES (click to expand)


RECIPIENT:
Illinois - State of Illinois Data Center Server Consolidation and Virtualization Project

FINALISTS:
Click on the title to download program submission.

Information Communications Technology (ICT) Innovations


OVERVIEW: This category covers initiatives or services that leverage communication technologies to transform government or promote economic development, interoperability and improved quality of life. This may be accomplished by facilitating or providing communications capabilities that increase citizen access, enable state government to operate more efficiently and effectively or offer more innovative, responsive, and personalized services to citizens. Initiatives or services could be unique uses of current technology or the application of leading-edge technology.

EXAMPLES (click to expand)


RECIPIENT:
Pennsylvania - Pennsylvania StarNET

FINALISTS:
Click on the title to download program submission.

Open Government Initiatives


OVERVIEW: This category addresses efforts to make government more transparent and accountable and to stimulate civic engagement. Submissions can include any type of electronic interface and may demonstrate unilateral initiatives as well as two-way communication capabilities.

SPECIFIC REQUIREMENTS (click to expand)

EXAMPLES (click to expand)


RECIPIENT:
Minnesota - "What's in My Neighborhood?" Website Redesign Project

FINALISTS:
Click on the title to download program submission.

Risk Management Initiatives


OVERVIEW: This category incorporates IT security and privacy as strategic state initiatives, as well as disaster recovery planning (DRP) and continuity of government (COG) operations. It encompasses initiatives that help states prepare for major incidents such as natural or man-made disasters, cyber attacks, pandemics or major infrastructure failures. Testing and mock exercise results can be included as both part of execution (adapting plan) and outcomes.

EXAMPLES (click to expand)


RECIPIENT:
Michigan - The Government Cloud Protection Program: Disaster Recovery Services Transformed for the Perfect Storm

FINALISTS:
Click on the title to download program submission.

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