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CONFERENCES & EVENTS   |   2002 Annual Conference

Putting Citizen Service and Security First: Building and Managing the Intergovernmental Enterprise
October 27-30, 2002
St. Louis, Missouri
Hyatt Regency Union Station

Conference Interactive Audience Polling Results

Agenda

Sunday, October 27    
12:00pm - 4:30pm
  State CIO Membership Meeting
(State CIOs Only)
12:00pm - 7:30pm   Registration and Information Center
5:00pm - 6:15pm   Corporate Leadership Council Meeting
6:30pm - 8:00pm   Welcome Reception
8:00pm - 11:00pm   Hospitality Suite
     
Monday, October 28    
7:00am - 6:00pm   Registration and Information Center
7:00am - 8:15am   Executive Committee Meeting
7:30am - 8:30am   Continental Breakfast
8:30am - 9:00am Call to Order and Welcome
The Honorable Joe Maxwell, Lieutenant Governor, State of Missouri
9:00am - 10:00am   Keynote Presentation
Steve Cooper, Chief Information Officer, U.S. Office of Homeland Security

Cooper will identify several of the top federal government Homeland Security priorities of potential importance to NASCIO. In addition, he will discuss the Office of Homeland Security's (OHS) plans for engaging and communicating to the State CIOs and the private sector. He will also discuss opportunities for collaboration with respect to the Office of Homeland Security's business architecture and NASCIO's Enterprise Architecture Framework Tool-Kit.
10:00am - 10:30am   Break
10:30am - 11:45am  

Architecture and Integration
Moderator: Gerry Wethington, Chief Information Officer, State of Missouri
Panelists: Carey Brown, Information Resources Manager, Kansas Information Technology Office
Theresa Lynn Hadden, Senior Internet Architect, Fairfax County, Virginia
Venkatapathi Puvvada, Chief Technology Officer, Unisys

So you have an enterprise architecture framework, now what? Enterprise architecture is valuable when it contributes significantly to the mission of the organization and helps to effectively apply information technology as a business process enabler. Enterprise architecture frameworks consist of three physical architectures, a business architecture, an information architecture and a technical architecture. This session will focus on exploring the value obtained in mapping those physical architectures to the enterprise architecture framework represented by NASCIO's Enterprise Architecture Tool-Kit. The State of Kansas will share the value they obtained in mapping their justice integration business plan to the architecture framework. The County of Fairfax, Virginia will share their experience in mapping their information architecture to the architecture framework. A member of the federal government’s Infrastructure Architecture Committee will discuss their perspective of mapping the federal information architecture to the architecture framework.

11:45am - 12:45am   Luncheon
12:45pm - 2:00pm  

Statewide Networking for Government and Education: A Panel on the Important Issues-in-Common for NASCIO and StateNets Members
Moderator: Laura Larimer, Chief Information Officer, State of Indiana
Panelists: Shaun Abshere, WiscNet, State of Wisconsin
David King, Indiana Higher Education Telecommunication System
Bill Mitchell, MOREnet, State of Missouri

The organizations charged with statewide networking for K-20 education use many organizational and service models to deal with state-specific versions of common, perennial issues of politics, technology, and internal business operations. Some are totally integrated into one statewide network that also supports state agencies. Some are totally separate and have no affiliation with state agencies. And the rest fall somewhere in-between. Mission, culture, history, funding, and technology helped to create this diverse landscape.

Regardless of their particular structure, the executives responsible for the statewide K-20 education networks want to share ideas with their counterparts both within their own state and among other states. With the pervasive spread of Internet technologies, the national concern over the resilience of mission-critical networks, and the tremendous pressures on state budgets, the case grows stronger for sharing knowledge, resources and solutions across state lines.

This presentation will inform NASCIO members about a national "mutual aid society" - StateNets - formed by a diverse lot of public and non-profit K-20 education network providers from many states. We also will present examples of interstate applications, discuss the expansion of Internet2 to the larger K-20 community, and discuss emerging technical challenges such as IP telephony and video.

2:00pm - 2:30pm   Break
2:30pm - 4:00pm  

Concurrent Breakout Sessions - CIO Staffs
(Those who cannot attend the conference in person are encouraged to register to hear one of these breakouts sessions via conference call. Registration information available here.

1. Unified Networks
Moderator: Gail Wekenborg, Deputy Director, Division of Information Services, State of Missouri

Panelists: Eddie Esquivel, Director of Telecommunications, Department of Information Resources, State of Texas
Stanley G. Herrera, Project Director for the Telecommunications Partnering Agreement (TPA), State of Alaska
Bob Richter, Executive Director of Technical Services, Metro Hartford Information Services, City of Hartford

What progress is being made with combined voice, video and data networks? Who is doing this and what experiences have they had? How can they help the states deliver and receive training with limited (or non-existent) training budgets and travel restrictions? What are the challenges of integrating networks across the enterprise? A panel of state networking administrators will address these questions.


2. Security Tools of the Trade

Moderator: Kip Peters, Chief Information Security Officer, State of Iowa
Panelists: Gail Morris, Chief Security Office, Department of Health and Human Services, State of Missouri
Scott McPherson, CTO for Public Safety/Info Security Director, State of Florida
Larry Kettlewell, Chief Information Security Officer, Kansas Information Technology Office

Anti-virus, ISD Intrusion Detection, Logging, Policy Managers, and Directory Structures-Security officers will identify the state-of-the-art and the state-of-practice on these in the states. In addition, they will address the effect of security implementation with those they work and collaborate with in the state.


3. Digital Government - A Program for Finance Managers--Get Your Money for Nothin' and Your Hits for Free
Moderator: Rich Varn, Chief Information Officer, State of Iowa
Panelists: Charles Gerhards, Chief Information Officer and Deputy Secretary for Information Technology, Commonwealth of Pennsylvania
Craig Stender, Director & State Chief Information Officer, State of Arizona
Ron Thomas, E-Government Project Director, State of Missouri

(WARNING!: If your legislature is appropriating all the funds you need for digital government, avoid this session. You will have things thrown at you.) This session will look in detail at how states are using fees for services, transaction charges, and other non-allocated revenue streams to fund web-based services. Marketing, performance-based contracts, advertising, and profit sharing, and customer adoption rates will be among the topics of discussion.

4:00pm - 4:15pm   Break
4:15pm - 5:15pm   Homeland Security
Moderator: Harry Lanphear, Chief Information Officer, Department of Administrative and Financial Services, State of Maine
Panelists: Robert J. Clerman, Vice President, Corporate Mission Initiatives, Mitretek Systems
Matt DeZee, Vice President, Digital Government, AMS
Nancy Wong, Deputy Director, US Department of Commerce, Critical Infrastructure Assurance Office

A panel of experts will discuss the major items of Homeland Security, addressing such important questions as: What can the states do without federal financial assistance? How will the states resolve the federal conflict of dollar distribution for First Responders and Equipment when the states need dollars for public safety and intelligence? How do I get my share of the federal dollars and what can I use it for? What are the barriers (financial, technical, political) to meeting citizen expectations for Homeland Security? Where are the success stories (not linked to a vendor)?
5:30 pm - 6:30pm   Gold Sponsor/CIO Reception (invitation only)
6:30pm - 10:00pm   Off-Site Event "A Taste of St. Louis" - Busch Stadium
8:00pm - 11:00pm   Hospitality Suite
     
Tuesday, October 29    
7:00am - 5:00pm   Registration and Information Center
7:00am - 8:15am   Executive Committee Meeting
7:30am - 8:30am  

Continental Breakfast

8:30am - 9:30am  

Keynote Presentation
Mark Forman, Associate Director for Information Technology and E-Government, U.S. Office of Management and Budget

As the federal government begins to give greater focus to business architecture, business reference models and business process models, Forman will discuss these three driving forces. He will also identify the top federal e-government priorities thought to be of importance to NASCIO. He will relate these priorities to business architecture and identify opportunities for states to partner in these projects.

9:30am - 10:00am   Break
10:00am - 11:30am  

Concurrent Breakout Sessions
Quicksilver Projects: Top 3 Government to Government

1. Business Compliance One Stop

Moderator: Mary Barber Reynolds, Chief Technology Officer, State of Illinois
Panelists: Brian Anderson, CIO, Public Technology Inc.
Georgia Marsh, Associate Director, lllinois Department of Revenue
Jim Van Wert, Senior Advisor for Policy Planning and E-Government, US Small Business Administration

This interactive panel discussion will focus on the Business Compliance One Stop initiative as a Government-to-Government best practices case study. The panel will explore state and local government participation in this project to date and into the future. The panelists will address the following questions: What is the roll-out schedule for the One Stop, given the 50 states, over 3,000 counties and over 19,000 municipalities in the United States? Given the large number of local governments, are there plans to invite representatives of local government, to include local government associations (i.e., NACO, NLC, ICMA, etc.) to participate? What interfaces with state and local government systems does SBA plan to implement in order to provide a true one stop? What are the major barriers to the success of this project?


2. Integrating Federal GIS Initiatives with State Initiatives
Moderator: Gene Trobia, Arizona State Cartographer
Panelists: Scott Cameron, Deputy Assistant Secretary for Performance and Management, Office of the Assistant Secretary for Policy, Management, & Budget, US Department of the Interior
Kari J. Craun, Chief, Mid-Continent Mapping Center, US Geological Survey
Tony Spicci, Chair, Missouri GIS Advisory Committee and GIS Coordinator, Missouri Department of Conservation

There are many federal initiatives in the GIS area and it is getting confusing to know exactly what is going on and where states should direct their resources. The objective is to better understand those initiatives so that we can apply our limited state resources to help integrate with those federal efforts that are critical to NASCIO. Our panelists will address Geospatial One Stop, the National Map, the National Spatial Data Infrastructure, Homeland Security and other federal initiatives and how that affects state GIS coordination efforts, data integration and the need for standards.


3. E-Grants and Customer Service: How They Relate in the G-to-G Market Place
Moderator: Charles Havekost, E-Grants Program Manager, HHS
Panelists: Denise Francis, Group Director, State Grants Team, Texas Governor’s Office of Budget, Planning and Policy
Diane Taylor, E-Grants Project Manager, New York State Office of the State Comptroller

The E-Grants Program Management Office has developed a vision and business case for the E-Grants initiative, and identified four goals for the E-Grants initiative:

  • Eliminate the burden of redundant or disparate electronic and paper-based data collection requirements.
  • Define and implement simplified standard processes and standard data definitions for Federal grant customer interactions.
  • Protect the confidentiality, availability, and integrity of data.
  • Standardize the collection of financial and progress report data in support of audit and performance measurement activities.

This session will address the following questions: How does the PMO plan to address these goals? What will be the impact of achieving the E-Grant program goals? What have been the major barriers to success in the planning stages of this project? What will be the next steps once the initial program goals are met?

11:30am - 12:30pm   Luncheon
12:30pm - 2:00pm  

Innovative Funding, Total Cost of Ownership and ROI: Making the Case for IT Investments
Moderator: Bob Feingold, Chief Information Officer, Governor's Office of Innovation and Technology, State of Colorado
Panelists: Craig L. Johnson, Associate Professor of Public Finance and Policy Analysis, School of Public and Environmental Affairs, Indiana University
Pat O'Donnell, Vice President-Sales and Marketing, Anexsys
Richard Varn, Chief Information Officer, State of Iowa

As information technology becomes an increasingly important enabler of efficient and accessible government services, traditional government funding models are no longer adequate. This is especially true for the more transformational IT projects that require multi-year investments and cross-agency collaboration. In addition, in tough economic times it becomes even more important to quantify the total cost of ownership and return on investment of new systems. This session will highlight some of the innovative funding models in use by states and discuss strategies for calculating costs and return on investment for government IT projects.

2:00pm - 2:30pm   Break
2:30pm - 4:00pm   Technology in the States: Commissioners of Administration and Chiefs of Staff
Moderator: Thom Rubel, Director, State Information Technology Programs, National Governors' Association (NGA) Center for Best Practices
Panelists: Bill Goetz, Chief of Staff, State of North Dakota
Mike Hartmann, Chief of Staff, State of Missouri
Pam Warren, Chief Administrator, State of Oklahoma

Our distinguished panel will discuss the status of technology in the states from the viewpoints of Commissioners of Administration and Chiefs of Staff. Panelists will highlight success stories resulting from collaboration of several agencies promoting and participating in a technology project. The panel will discuss statewide technology priorities for their states and how they are set. Various funding alternatives for technology projects will be discussed. In light of the fiscal situation facing the states, panelists will highlight how efficiency in government may be achieved with technology initiatives. Best practices on statewide portal projects including sharing of statewide infrastructure and components will also be discussed. Panelists will address how technology is being transitioned to a core business function and the recognition of information as a critical asset in their states.
4:00pm - 4:15pm   Break
4:15pm - 5:15pm  

View of Technology by State Legislatures and Budget Officers: An Update
Moderator: Randy Bauer, Budget Director, State of Iowa
Panelists: Bob Jauch, State Senator, State of Wisconsin
Linda S. Luebbering, Budget Director, Office of Administration's Division of Budget and Planning

State governments have made great progress in the past ten years in modernizing legacy systems, establishing system architectures, building effective and efficient telecommunications networks and moving state governments forward toward a true electronic government environment. However, as impressive as these achievements appear to be, there is a lingering perception among information technologists that our contributions are not totally perceived as a mainstream government function in support of the delivery of government services.

This session will provide a forum for the panelists to discuss the current and future role of information technology in state government, highlight success stories, and provide an opportunity to assess how far we have to go and when we will know that we are there. What is the current role of information technology in state government service delivery? Has this role matured over the years and if not, why not? What are the barriers preventing information technology from taking an equal, yet supporting, place among other more well known functions of state government? For the future, what do you see from your vantage point as the evolving role of information technology at the state government level? Our panelists will address these questions.

6:00pm - 7:00pm   President's Reception
7:00pm - 9:30pm   State Dinner/Awards Presentation
9:30pm - 11:00pm   Hospitality Suite
     
Wednesday, October 30    
7:30am - 12:00pm   Registration/Information Center
7:00am - 8:30am   Corporate/CIO Breakfast (invitation only)
7:30am - 8:30am   Continental Breakfast
8:30am - 9:45am   General Session- The Politics of Transition
Facilitator: Tom Davies, Senior Vice President of Enterprise Solutions, Current Analysis
Panelists: Charles Gerhards, Chief Information Officer and Deputy Secretary for Information Technology, Commonwealth of Pennsylvania
Marlene Lockard, Vice President E-Government Strategy, EzGov
Carolyn Purcell, Chief Information Officer, State of Texas
Quentin Wilson, Acting Commissioner, Missouri Department of Higher Education

The panelists will discuss the soon to be released NASCIO CIO transition handbook. They will also share their perspectives from previous governor transitions and discuss the impact on technology from a political perspective assuming at least 22 CIO turnovers occur in the upcoming election cycle.
9:45am - 10:00am  

Break

10:00am - 11:30am  

Roundtable
Facilitator: Tom Davies, Senior Vice President of Enterprise Solutions, Current Analysis

This year's Annual Roundtable will challenge the state CIOs and corporate member experts to share the conclusions they have arrived at during the previous two days of conference sessions. The Roundtable participants will be asked to come to the table prepared to remember the important points of the sessions, report their viewpoints, request their needs for further development and resolve to take home a plan of action for the future.

As Roundtable participants focus on the four R's, three key themes from the conference agenda will be addressed:

  • State/Federal relationship initiatives with an emphasis on e-government perspectives and Homeland Security
  • Sharing information so that states can work more productively together by engaging CIO staff members to find common solutions and common grounds
  • Innovative funding and view of technology by state legislators, budget officers and other key officials as it relates to future planning and initiatives

In addition to these three key topics, the corporate experts on the Roundtable will have an opportunity to identify areas that they feel are important, but do not see the states reacting to. They will offer their candid perspectives to identify areas of positive changes for the states.

By remembering, reporting, requesting and resolving, Roundtable participants will have an opportunity to share what they have learned from the conference and incorporate session highlights to identify a plan of action to take back home.

Fast Facts D TV State IT Workforce: Here Today, Gone Tomorrow?