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CONFERENCES & EVENTS   |   2004 Annual Conference

The Road to Recovery: Leading Effectively, Investing Wisely
September 19 - 22, 2004
New Orleans, Louisiana
Hyatt Regency New Orleans

Conference Interactive Audience Polling Results


Sunday, September 19
11:00am - 7:30pm
Regency Foyer South
  Registration and Information Center
2:30pm - 5:00pm   State CIO Membership Meeting
(Lunch from 11:30 to noon—State CIOs Only)
5:30pm - 6:45pm
  Corporate Leadership Council (CLC) Meeting
7:00pm - 9:00pm
Cabildo ABC
  Welcome Reception
Monday, September 20
7:00am - 6:00pm
Regency Foyer South
  Registration and Information Center
7:00am - 8:00am
Burgundy AB
  Corporate Member and State CIO Breakfast
7:00am - 8:15am
Regency Foyer
  Continental Breakfast
8:15am - 8:45am
Regency ABCD
  Call to Order and Welcome
Speakers:Gerry Wethington, Chief Information Officer, State of Missouri
 Doug Robinson, Executive Director, National Association of State Chief Information Officers (NASCIO)
 Kim Hunter Reed, Policy Director for the Governor's Office, State of Louisiana
8:45am - 9:45am
Regency ABCD
  Keynote Presentation
Speaker:David Osborne, Author and Consultant

David Osborne is the author or co-author of five books including The Price of Government: Getting the Results We Need in an Age of Permanent Fiscal Crisis (2004); The Reinventor's Fieldbook: Tools for Transforming Your Government (2000), Reinventing Government (1992). He has also authored numerous articles for the Washington Post, the Atlantic, the New York Times Magazine, Harpers, Inc., Governing, and other publications.

Mr. Osborne is a senior partner of The Public Strategies Group, a consulting firm that helps public organizations develop and implement strategies to improve their performance. He has worked with governments large and small, from cities and counties to states, federal agencies, and foreign governments.

In 1993, he served as a senior advisor to Vice President Gore, to help run what the Vice President often called his "reinventing government task force," the National Performance Review. He was the chief author of the NPR report, called by Time "the most readable federal document in memory."
9:45am - 10:15am
Regency Foyer
10:30am - 11:45am
Regency ABCD
  Critical Success Factors for Effective CIO Leadership: Aligning with the Governor's Public Policy Agenda
Moderator: James Geringer, Director of Policy and Public Sector Strategies, ESRI, and Former Governor, State of Wyoming
Panelists:Thomas Jarrett, Chief Information Officer and Secretary of Technology, State of Delaware
 Ted Kanavas, State Senator, State of Wisconsin
 Steve Kolodney, Vice President, Public Sector Group, CGI-AMS

Successful CIOs are able to sense the policy implications and return not only a vision, but articulate a plan which can combine technology with the top policy priorities addressing the state.

The state CIO is among the primary technology business leaders of the state, both public and private. He or she has the responsibility, as the foremost state government official in this arena, to promote and be the advocate of the importance of technology for the state's future as it enhances education, health care, and economic development, among the key issues of the state.

The panel will address how the CIO can be innovative in developing ways to help implement their policy initiatives successfully and efficiently, while also preserving the long term technology needs of the state.
11:45am - 1:00pm
Esplanade ABC
1:15pm - 2:15pm
Regency ABCD
  US-JAPAN CIO Meeting
Moderator:Aldona Valicenti, Former State CIO and Past President, National Association of State Chief Information Officers (NASCIO)
Panelists:Tanemasa Chiji, Senior Director of IT Policy Division, Governor's Office, Gifu Prefectural Government
 Yoshimasa Handa, Assistant Director of Information Policy Division Management & Planning Department, Toyama Prefectural Government
 Hiroshi Morimoto, Senior Staff, New Public Management Division, General Affairs Department, Tottori Prefectural Government
 Shigeru Muramatsu, Vice Chairman, Japan Prefectural Government CIO Forum, Managing Director, Managing Office of Information, Shizuoka Prefectural Government
 George Newstrom, Secretary of Technology, Commonwealth of Virginia

In this session, the Japan Prefectural Government CIO Forum, which was established last year on the model of NASCIO, will introduce the latest policies and achievements in Japan's e-Government services through multiple digital platforms like mobile and digital TV. The panel discussion will focus on the future of administrative services utilizing IT through information exchange between U.S. and Japan.
2:00pm - 2:30pm
Regency Foyer
2:30pm - 3:30pm
Regency ABCD
  Governance, the Extended Enterprise and the Truth about Enterprise Architecture
Moderator:Michael Mittleman, Deputy Chief Information Officer, State of New York
Panelists:Michael Fenton, Chief Technology Officer, State of North Carolina
 Jem Pagan, Director of the Bureau of Enterprise Architecture, Commonwealth of Pennsylvania
 Barry West, Chief Information Officer, Federal Emergency Management Agency (FEMA)

This session will focus on the challenges of extending the state's enterprise efforts beyond the traditional and how that change affects governance and enterprise architecture. Beyond the simple invitations to participate in governance bodies, how do you best address conflicts with new partners as well as jurisdictional disputes in terms of enforcement of enterprise architecture? Is it possible to lay out a vision broad enough to be widely accepted, yet detailed enough to be concretely useful?
3:30pm - 4:00pm
Regency Foyer
4:00pm - 5:30pm
Esplanade ABC
  NASCIO Chief Information Officer/Corporate Leadership Council Only Meeting (closed session)
Leading effectively and investing wisely on the road to recovery is a job big enough for the entire public sector information technology community - both state officials and industry representatives together. As NASCIO leads the state CIO profession into the new century, it is the best forum to promote partnership between state CIOs and corporate members who need to work side-by-side to accomplish the mission and vision of the association. Collaboration, understanding and common purpose is easier to achieve when parties on both sides appreciate the interests of their counterparts. The key to understanding is trust in the relationship - confidence that builds as members are encouraged to express their opinions on leading change, emerging trends, new ideas and collaborating for better government. This closed session will offer a moderated, but informal forum for dialogue among CIO and CLC members.
One CIO per state -- one CLC member per company.
6:00pm - 7:30pm
Off Property
  Gold Sponsor CIO Reception
Invitation Only
Tuesday, September 21
8:30 am - 6:00 pm
Regency Foyer South
  Registration and Information Center
7:00am - 8:00am
Regency Foyer
  Continental Breakfast
8:00am - 8:15am
Regency ABCD
  BellSouth Morning Welcome Address
8:15am - 9:15am
Regency ABCD
  Keynote Presentation
Keynote Speaker presented by BellSouth
Speaker:Chris Warner, Founder, AMBER Alert Web Portal and Earth911

Recently receiving the Stockholm Challenge Award, the Noble Prize for Information Technology, Chris Warner has dedicated his life to engaging and empowering the public so they can improve their community and their own quality of life.

Mr. Warner is the Founder, and "Chief Cat Herder" of Engaging and Empowering Citizenship (E2C), which encompasses Earth 911, Pets 911, Recreation 411 and the AMBER Alert Web Portal.
9:15am - 9:45am
Regency Foyer
9:45am - 11:00am
Regency ABCD
  Phishing, Toothing, Data Mining and More: Emerging Technologies and their Privacy Implications for the States
Moderator:Lester Nakamura, Administrator, Information and Communication Services Division, Department of Accounting and General Services, State of Hawaii
Panelists:Stephen Holden, Ph.D., Assistant Professor, Information Systems, University of Maryland, Baltimore County (UMBC)
 Kerry Pauling, Director, Information Systems, Wal-Mart Stores, Inc.
 Al Sherwood, Deputy Chief Information Officer of Policy and Planning, State of Utah

Have you ever wondered what "toothing" is? Do you want to know more about the latest scam of identity theft by "phishing"? Have you encountered questions raised by citizens about use of their information for "data-mining" activities? And have you ever wondered about what all of this means for state government and the privacy of citizens' information? If so, this is the conference session for you. This panel will discuss new or emerging technologies (and new or emerging uses of existing technologies) in the state government sector and their implications for the privacy of citizen information. It will also identify some unintended consequences of these technologies and provide some best practices to help foster citizens' trust in states’ ability to keep their personal information private.
11:00am - 11:15am
Regency Foyer
11:15am - 12:15pm
Regency ABCD
  Higher Education and State Government: A Partnership for Success
Moderator:Laura Larimer, Chief Information Officer, State of Indiana
Panelists:Jennifer Kurtz, Strategic Relations and Communications, Center for Education and Research in Information Assurance and Security (CERIAS), Purdue University
 Robert Vietzke, Network Architect, Connecticut Education Network (CEN), Department of Information Technology and Director, CEN Advanced Services Center, University of Connecticut

Higher education and state government have very different missions leading many to believe that their technology needs and requirements are so different that they could not possibly intersect. Nonetheless, several states have found points of partnership with their state institutions of higher education around networking, training and recruiting, and even application development. In this session, you will hear about some of the successful partnerships between state government and higher education.
12:15pm - 1:15pm
Regency EFGH
1:30pm - 2:30pm
Regency ABCD
  Coping with Brain Drain and the Personnel Gap- Workforce and Training Initiatives
Moderator:Deborah Russell, Manager, Economic Security and Work Section, AARP
Panelists:Bill Bowden, Executive Director, Department of Technology and Information, State of Delaware
 Teri Takai, Chief Information Officer and Director of Information Technology, State of Michigan
 Samuel Wilkins, Director of the Office of Human Resources, Budget and Control Board, State of South Carolina and President-Elect of the National Association of State Personnel Executives (NASPE)

The aging workforce provides major challenges. Decades of institutional knowledge walks out the door every time a state government employee retires. How do states cope with this loss and at the same time re-engineer their processes to attract and retain the new generation of workers and satisfy an increasingly demanding customer base (for whom instantaneous service is a firm expectation)? This panel will discuss the challenges and solutions they have implemented to stay "ahead of the curve.”
2:30pm - 3:00pm
Regency Foyer
3:00pm - 4:15pm
Regency ABCD
  The Road to the Win-Win: Recommendations for Better State IT Contracts
Moderator: Richard Thompson, Chief Information Officer, State of Maine
Panelists:Don Buffum, Chief Material Management Officer, Dept. of Finance and Administration, State of Mississippi
 Robert Metzger, Partner, Gibson, Dunn & Crutcher LLP
 Art Stephens, Chief Information Officer, Commonwealth of Pennsylvania
 Susan Zeronda, Deputy Director, Office of Technology, State of New York

Are you from state government and weary of rising costs and lackluster competition for your IT procurements? Are you from the private sector and hitting impasses in negotiating with state government on IT contracts? If so, then this panel will help to get you back on the road to win-win contracts for the purchase of IT hardware, software and services. It will identify common contractual terms, such as liability limitations and intellectual property ownership rights, that can be impediments to competition for state IT contracts and result in a more costly IT contract. It will also identify best practices and offer ways that can help you work through those impediments and get back to the road for win-win contacts for all.
4:15pm - 4:30pm
Regency Foyer
4:30pm - 5:30pm
Regency ABCD
  Open Source: Strategic Opportunity or Risky Business?
Moderator:Matt Miszewski, Chief Information Officer, State of Wisconsin
Panelists:Craig Grivette, Director of the Teale Data Center, State of California
 Stuart McKee, National Technology Officer, U.S. Public Sector, Microsoft Corporation
 Peter Quinn, Chief Information Officer, Commonwealth of Massachusetts

This session will focus on the proper place for open source within a state's architecture. Where is a deployment valuable, where might it be risky and could those risks be mitigated? Who has been successful and what mistakes were made along the way that we can all learn from? What can the Open community do to better align with state's agendas and what strategy do traditional vendors need to entertain as this discussion becomes very real?
6:30pm - 7:30pm
Esplanade ABC
  President's Reception
7:30pm - 9:30pm
Regency ABCD
  State Dinner and Awards Presentation
For the sixteenth consecutive year, NASCIO will honor outstanding achievements in the field of information technology through its Recognition Awards. During this special evening, NASCIO will announce and recognize the winners in this program. In addition, the association will acknowledge outstanding individual achievement by honoring the winner of NASCIO's Meritorious Service Award. This award recognizes the achievements of a current state CIO for outstanding contributions to NASCIO and state government.
Wednesday, September 22
7:30 am - 12:00 pm
Regency Foyer South
  Registration and Information Center
7:30am - 8:45am
Burgundy ABC
  Gold Sponsor and State CIO Breakfast
8:00am - 9:00am
Regency Foyer
  Continental Breakfast
9:00am - 10:15am
Regency ABCD
  Economic Development: The Evolving Role of the CIO
Moderator:George Boersma, Director of Technology Partnerships, Department of Information Technology, State of Michigan
Panelists:William Eggers, Global Director for Deloitte Research-Public Sector
 Val Oveson, Chief Information Officer, State of Utah
 Pari Sabety, Director, Urban Markets Initiative: Metropolitan Policy, Brookings Institution

Governors and legislators are always keenly interested in economic growth. All CIOs, as leading IT strategists, can affect the economic development of their states through broadband deployment and e-government services. This session will show how CIOs and their corporate partners can use state IT investments to keep states competitive in the Information Age.
10:15am - 10:45am
Regency Foyer
10:45am - 12:00pm
Regency ABCD
  Homeland Security & IT - More Than Just "Cyber" Security Supporting the Homeland Security Decision Maker
Moderator:Jim Dillon, Chief Information Officer, State of New York
Panelists:Mark Goodwin, Director of Programs, Computational and Information Sciences Directorate, Pacific Northwest National Laboratory (PNNL)
 Michelle McQueeney, National Incident Management Systems (NIMS) Integrations Center, Standards and Resources Branch
 David Zolet, Vice President Homeland Security for Northrop Grumman Technical Services

The role of the CIO in homeland security goes beyond "cyber" security. CIOs should be helping homeland security decision-makers keep their heads above a flood of data. This session will take CIOs and corporate strategists years into the future with a look at emerging technologies and practices, including RFID, visual analytics, and incident management.
12:00pm   Conference Adjourns
12:00pm - 2:30pm
Burgundy ABC
  CIOs Only Lunch

Member of U.S. DOJ's Global Justice Information Sharing Initiative Global Advisory Committee A Golden Opportunity for Medicaid IT Transformation: State CIOs and the MITA Framework States Run on IT