Conference Agenda

Last updated September 21, 2010

Sunday, September 26

9:00 am – 11:30 am	State Digital Identity Briefing (State CIOs and State Members Only)
12:00 pm – 5:30 pm	State Member Discussion Forum Lunch served 12:00 pm – 1:00 pm (State CIOs and State Members Only) Guest Speakers: James Arden Barnett, Jr., Rear Admiral (Ret.), Chief, Public Safety and Homeland Security Bureau, Federal Communications Commission Teresa Daly, Co-Founder and Managing Partner, Navigate Forward
4:30 pm – 5:30 pm	Corporate Leadership Council (CLC) Meeting Guest Speakers: Incoming NASCIO Officers This educational meeting is open to all corporate members. Join us for this opportunity to network and discuss issues affecting the public and private sectors.
6:00 pm – 7:30 pm	Welcome Reception

Monday, September 27

8:00 am – 9:00 am	Continental Breakfast
9:00 am – 9:30 am	Call to Order and Welcome
9:30 am – 10:30 am	Pinnacle Sponsor Keynote Address: What Makes the Great Ones Great Keynote Speaker: Don Yaeger, New York Times Bestselling Author and long-time Associate Editor of Sports Illustrated Don Yaeger's Biography (click to expand) As the author of more than a dozen books, four of which became instant New York Times best-sellers, Don Yaeger has developed a reputation as one of America's most provocative journalists. His award-winning writing career, including 10 years as Associate Editor of Sports Illustrated, has led to guest appearances on every major talk show in America – from Oprah to Nightline; from CNN to Good Morning America. Few can lay claim to as exciting and colorful career as Don Yaeger. In his 20-plus years as a journalist, he has conducted interviews with some of the greatest athletes of our time – Michael Jordan, Mia Hamm, Emmitt Smith, Serena Williams, Jimmy Connors and countless others. He has lived with Walter Payton, writing the NFL legend's autobiography as Payton courageously battled cancer, has walked into Afghanistan with the mujahadeen as they fought the Soviets, chronicled the high-profile Duke Lacrosse scandal, and has even interviewed the President of the United States in the Oval Office. Currently living in Tallahassee, Florida, Yaeger spends much of his time sharing the lessons he's learned throughout his career with audiences across the country. He is also an entrepreneur and recognized business leader. He currently is the owner of a political consulting business, a public relations firm, a sports bar and a comedy club.
10:30 am – 11:00 am	Networking Break and Book Signing by Don Yaeger
11:00 am – 12:00 pm	Discovery Discussions These sessions are designed to be intimate and interactive. Be prepared to listen, learn and share your own stories. The three topics will be presented concurrently. Topic 1: Place-Based Decision-Making: How GIS Drives Smart Government Moderator: Dugan Petty, Chief Information Officer, State of Oregon Speakers: Stu Davis, Chief Operating Officer and Deputy Director, Office of Information Technology, State of Ohio Jerry Johnston, Ph.D., Geospatial Information Officer, US Environmental Protection Agency Tight budgets at all levels of government are demanding smarter approaches, wiser decision making and effective collaboration. Strategic use of GIS and locational information can empower governments to apply a place-based strategy to grasp a holistic, cross-agency view of investments and activities. States and federal agencies have established pockets of valuable geospatial resources but have yet to capitalize on these as a shared enterprise asset. In a bold move, President Obama's 2011 budget calls for the creation of a Geospatial Platform that will provide the environment and leadership required to successfully share the "nationwide portfolio of GIS data, services, applications and infrastructure." The Geospatial Platform is designed for use by government agencies and partners to meet their missions and the broader needs of the nation. This is a complex task, but numerous federal agencies are not only working towards that goal, but inviting state and local government partners to join them. This session will explore how states' expertise and geospatial assets can contribute to and benefit from this visionary effort. Working together, can we collectively apply the knowledge of place and technology to improve government decision making? Topic 2: Cybersecurity: Emerging Threats, Evolving Roles Moderator: David Taylor, Chief Information Officer, State of Florida Speakers: Will Pelgrin, President and CEO, Multi-State Information Sharing and Analysis Center (MS-ISAC) Srini Subramanian, CISSP, CISM, PMP, Director, Deloitte & Touche, LLP Randy Vickers, Director, US-CERT, US Department of Homeland Security Cybersecurity is a continuously evolving challenge - cyber crime has overtaken drug trafficking as the number one crime in the nation. The states, as the custodians of vast amount of personally identifiable citizen information, have an enormous responsibility to protect citizen data to retain public trust. The responsibility is escalating with the states' role in health Information Technology. Are state CIOs and CISOs empowered and equipped to provide security across the state enterprise? A 2010 NASCIO-Deloitte survey of the state CISOs provides insights on cybersecurity trends in state government. Forty-nine states participated in the survey. Join us for an interactive discussion of the survey findings and their implications with our distinguished panel of experts. The panel will discuss key findings in areas such as governance - authority and influence, security strategy, budget, internal and external threats, and third party security. Topic 3: What's Next? Getting Serious About Social Media Moderator: Theresa Pardo, Director, Center for Technology in Government, University at Albany, State University of New York Speaker: Geoffrey N. Blue, Deputy Attorney General for Legal Policy, Colorado Attorney General’s Office Suzanne Shaw, Senior Counsel, Government Operations Division, Office of the Attorney General, State of Washington Rico Singleton, Deputy Chief Information Officer, State of New York By now, most organizations have considered the use of social media as part of a robust communication plan. Political candidates have come to rely on new media as a cornerstone of their campaign strategy – including many of those running for election in November. As new governors take office in 2011, their strategy for engagement is likely to include these social media tools. These new avenues for connecting directly with citizens promises expansive opportunities for state government, especially if it can be integrated with back office operations. But, how much of state government use is by default rather than design? Challenges around security, records management, employee access, acceptable use and other legal concerns are hurdles that still need to be overcome. What should states be doing to address these concerns and mitigate the associated risks? Join representatives from three states that are finding success amidst the challenges of the new media landscape. Bring your success stories and questions for this interactive discussion of social media and its role in government.
12:00 pm – 1:15 pm	Best Practices Lunch (All Attendees Invited) Learn more about successes and innovations in state IT through informal conversations with the finalists for the 2010 Recognition Awards. Representatives of the top initiatives in all ten Recognition Award categories will join us for this special networking lunch focusing on idea sharing and best practices.
1:15 pm – 2:15 pm	How to Play Together: Making Multi-State Initiatives Work Moderator: Kyle Schafer, Chief Technology Officer, State of West Virginia Speakers: Thomas Baden, Chief Architect, Department of Human Services, State of Minnesota John A. Crawford, Administrator of Information Technology, Department of Labor and Workforce Development, State of Tennessee Danna E. Droz, RPh, JD, Prescription Monitoring Program Administrator, Ohio State Board of Pharmacy For states, the challenge is clear. Budgetary limitations along with sky-rocketing costs and poor agility and scalability of legacy systems are constraining the ability of IT departments to innovate and adapt. As a result, states are considering options that would not have been possible even a few years ago. By looking across jurisdictional divisions and forging partnerships with other states on large application development initiatives, states can not only share costs, but also the risk associated with such large-scale projects. Through these partnerships, application code is being developed once and then reused in multiple environments. This session will explore three active multi-state initiatives to learn how this new level of collaboration was achieved. What is the promise and where are the unexpected pitfalls? Hear about their goals for the future, and find out how you can apply these lessons to challenges within your own enterprise.
2:15 pm – 2:45 pm	Networking Break
2:45 pm – 3:45 pm	Up, Up and Away – Lessons Learned on the Way to the Cloud Moderator: Adrian Farley, Chief Technology Officer and Acting Director of Technology Services, State of California Speakers: Derrick Arias, Assistant Director, Information Technology Department, City of Miami John Conley, Executive Director, Statewide Internet Portal Authority, State of Colorado David Fletcher, Chief Technology Officer, State of Utah Cloud computing is the next new frontier for government IT. The potential benefits, such as flexibility, reducing capital equipment and operating costs, providing a framework to improve service levels, automation and standardization of processes, are all part of a new service-based management and utility infrastructure model. Moving to the cloud is a journey that requires addressing consolidation, virtualization, and streaming existing IT environments in an organized and phased manner. For public sector organizations contemplating the leap, the possibilities may seem overwhelming – public cloud, private cloud, hybrid cloud, government cloud, not to mention PaaS and SaaS. What does it all mean, and how do you determine which is the right fit? This session will explore the various models, approaches, and concerns, and highlight key lessons learned from real implementations of a cloud-based infrastructure.
4:00 pm – 5:00 pm	State CIO Business Meeting (State CIOs and State Members Only)
6:30 pm – 8:30 pm	State Dinner: Recognizing Achievements in State IT (All Attendees Invited) For the 22nd consecutive year, NASCIO will honor outstanding achievement in the field of information technology through its Recognition Awards Program. During this special evening, NASCIO will announce and recognize the winners in this program as well as the recipient of the 2010 Meritorious Service Award, presented to a state CIO in recognition of state leadership and service to the association.

Tuesday, September 28

7:30 am – 9:00 am	State Deputies Private Breakfast (Closed Session) This private breakfast is a networking opportunity for deputy state CIOs and other state IT policy directors and policy officials. Participants are free to have informal discussions on common issues.
8:00 am – 9:00 am	Morning Meet and Greet/Continental Breakfast
9:00 am – 9:15 am	Morning Welcome
9:15 am – 10:15 am	Transforming Services: Private Sector Lessons for Government Moderator: Maryfran Johnson, Editor in Chief, CIO Magazine and Events Speakers: K.C. Choi, Vice President, Americas Solutions Architecture, HP Steve Rohleder, Group Chief Executive, Health & Public Service Group, Accenture Mark Templeton, President and CEO, Citrix Systems, Inc. States will continue to face major fiscal challenges for the foreseeable future, but at the same time, technology advances and innovations present new opportunities to improve government operations. With 37 gubernatorial elections in November 2010, new administrations will be seeking fresh ideas. As economic factors and technological advances converge, there is a compelling need to fundamentally restructure and redesign government. The private sector leads the public sector in these transformative changes and has valuable insights to share. Join this panel of executive leaders from NASCIO corporate member companies to hear what they've done within their own organizations to transform operations, redesign business processes, implement substantial structural changes, and incorporate service innovations to conserve financial resources. The moderated discussion will explore how lessons from the private sector apply to public sector organizations as well as what advice these lessons provide for newly elected governors and their staff.
10:15 am – 10:30 am	Marking Milestones and New Beginnings Corporate Members play a vital role in NASCIO's success. Join the new NASCIO President for this recognition of companies that have reached significant milestones in their membership. We will also welcome the incoming Chair and Vice Chair of the Corporate Leadership Council (CLC).
10:30 am – 11:00 am	Networking Break
11:00 am – 12:00 pm	Discovery Discussions (three topics will be presented concurrently) Topic 1: Next Generation Data Center Design Moderator: David Litchliter, Chief Information Officer, State of Mississippi Speakers: Rick Bakken, Senior Director, Data Center Evangelism, Global Foundation Services, Microsoft Mike Boyer, Enterprise Infrastructure Project Manager, State of Montana Dan Lohrmann, Chief Technology Officer, State of Michigan Data center managers and IT organizations today face tough challenges as they struggle to support their businesses in the face of budget cuts and uncertainty about the future. In the past, the cost of physical space was a primary consideration in data center design. More recently, the cost of power and cooling has risen to prominence. Emerging issues and opportunities include virtualization and cloud computing. Now, in addition to data center modernization, design and operation issues - such as building, land, power equipment, cooling equipment, electricity, water, network, and staff - CIOs and data center professionals must also assess and formulate cloud options, opportunities and strategies (both public and private) and polices and tools for managing physical and virtual infrastructures. This session will explore examples of next generation data center design and government, external and commercial cloud strategic, governance and operational issues and opportunities from both the public and private sector perspectives. Topic 2: Ensuring a Smooth Transition: Projects, Politics and the CIO’s Role Moderator: Teri Takai, State Chief Information Officer, State of California Speakers: Adel Ebeid, Chief Technology Officer, State of New Jersey Patrick Moore, Executive Director, Georgia Technology Authority With the upcoming election cycle, change is inevitable. For State CIOs this transition to the next chief executive officer with new strategies and priorities for the state may mean looking for a new job. However, it also provides an unlikely opportunity to champion sound IT policy and demonstrate the value of the CIO’s role within the enterprise. Governors care about voters, budgets and jobs. Successful CIOs are able to craft a story for the incoming administration to explain how IT can help address their most important priorities. Effectively demonstrating how IT can help drive good budget decisions, connect citizens with government services and enhance economic development efforts is crucial to the sustainment of technology initiatives and IT investments. Join our distinguished panel for a candid discussion about navigating these politically charged waters. Topic 3: More Steering, Less Rowing: Trends in State IT Sourcing and Services Moderator: Glenn Davidson, Executive Director, Public Sector, EquaTerra Speakers: Claire Bailey, Chief Technology Officer, State of Arkansas Janet Grard, General Manager, Information Network of Arkansas, NIC Jeannie Gustafson, Sales Center Vice President, AT&T Joe Webb, Deputy Executive Director, Georgia Technology Authority As governments look to the future, opportunities for efficiency, business process optimization, and economies of scale are increasingly coming through non-traditional avenues. Many states are considering alternative sourcing and service delivery methods such as managed services, outsourcing and public-private partnerships. However, to be successful, these approaches require other organizational adjustments including new methods for governance and clear strategies for communication. How can you effectively prepare for these changes? How do you get the right people in place?
12:00 pm – 1:15 pm	State Technology Innovator Award Luncheon (All Attendees Invited) At this event, NASCIO will recognize outstanding individual contributions to advance sound state technology policy through the promotion of best practices, adoption of new technologies and advancements in service delivery. The 2010 State Technology Innovator Award honorees will be featured speakers during this luncheon presentation.
1:30 pm – 2:30 pm	Smart and Sustainable: Next Generation Government Moderator: Dugan Petty, Chief Information Officer, State of Oregon Speakers: Scott Belcher, President and CEO, ITS America Curtis Clark, Global Director for Regional and Local Government, IBM Harvey Ruvin, Clerk of Courts, Miami-Dade County, Florida, and Chair of the Miami-Dade County Climate Change Advisory Task Force Smart computing has become a driver for a new era of IT dynamism and next generation government. The convergence of technology, connectivity and analytic innovations is letting solutions work together in unprecedented ways to solve increasingly more complex business problems. The possibilities are limitless – internal and enterprise solutions include broadband, health IT, intelligent transportation, smart buildings, public safety and analytics. Cross-boundary applications with public policy implications can include smart cities and communities, energy and the smart grid, fresh and waste water management systems, and shared 'green' programs. This session will look at successful models and toolkits for the CIO as a driver for innovation. Public and private sector practitioners and experts in demystifying and operationalizing innovation discuss and highlight what is possible with the strategic implementation of innovative technologies, both internal to government as well as collaborative, cross-boundary solutions.
2:30 pm – 3:00 pm	Networking Break
3:00 pm – 4:00 pm	The State Budget Officer: The CIO's Best Friend Moderator: David Adkins, Executive Director/CEO, Council of State Governments Speakers: Brenda Decker, Chief Information Officer, State of Nebraska Steve Fletcher, Chief Information Officer, State of Utah John Nixon, Executive Director, Governor’s Office of Planning and Budget, State of Utah Gerry A. Oligmueller, State Budget Administrator, State of Nebraska As states face the balanced budget imperative, especially in these lean economic times, what role should the CIO play in the budgetary process? The innovative application of technology provides promising opportunities to make government more efficient and effective, so from the state CIO's perspective, clearly investments should be made in these new tools, processes and facilities. However, there are inherent conflicts between the traditional budgetary process which focuses on program-specific expenditures, and an enterprise approach to IT investment which requires strategic multi-year outlays for multi-program innovations. To achieve this radical change in thinking, it is crucial that state CIOs cultivate strategic alliances across state government – and collaboration with the State Budget Officer should be at the top of the list. In this session, attendees will hear from two states that have been successful in forging a strong CIO-Budget Officer partnership.
4:15-5:15 pm	Special Briefing - Insights from the 2010 Deloitte-NASCIO Cybersecurity Study Moderator: Kristen Miller, Public Sector, Deloitte Consulting LLP Panelists: Chris Ipsen, Chief Information Security Officer, State of Nevada Dan Lohrmann, Chief Technology Officer, State of Michigan Doug Robinson, Executive Director, NASCIO Srini Subramanian, CISSP, CISM, PMP, Director, Deloitte & Touche, LLP NASCIO initiated the 2010 Cybersecurity Study to assist state leaders in understanding the current cybersecurity environment and to provide key insights to aid state leaders in making informed decisions relative to cybersecurity threats, risks, priorities, and strategy. Survey questions covered topics across information security governance, budget, use of security technologies, quality of operations, privacy, and identity and access management. This special briefing will be an interactive session covering the aggregated study results, key patterns and insights leading to the resulting Call to Action recommendations.
5:45 pm	Check in for the Premier Sponsor/CIO Reception (State Members and Designated Sponsor representatives only)
6:00 pm – 7:30 pm	Premier Sponsor/CIO Reception – Off-site (State Members and Designated Sponsor representatives only)

Wednesday, September 29

8:30 am – 10:00 am

Pinnacle Sponsor Keynote Address and Breakfast Discussion

This interactive keynote address/discussion session will explore the linkages between analysis of real-time, insightful data and innovation. Public and private sector attendees will sit side by side for small group discussions as part of this special breakfast forum.

Keynote Speaker: Thornton May, IT Futurist, Executive Director and Dean at the IT Leadership Academy, and Author, The New Know: Innovation Powered by Analytics

Thornton May's Biography (click to expand)

10:00 am – 11:30 am

Leadership in Tough Times: Implications for the Transition

Moderator: Jerry Mechling, Research Vice President, Gartner, and Adjunct Lecturer in Public Policy, John F. Kennedy School of Government, Harvard University

Speakers:

Phil Bertolini, Chief Information Officer, Oakland County, Michigan
Steve Fletcher, Chief Information Officer, State of Utah
Teri Takai, State Chief Information Officer, State of California

In today's economy, what can we do beyond "hunkering down"? How can we fundamentally change how work is conducted and governed, and what are the risks and rewards? What priorities can be shared among federal, state, and local actors? How, in particular, can we take advantage of the critical 12 months following this fall's elections? In this timely discussion session, federal, state and local government representatives will join nationally known author and researcher Jerry Mechling to discuss what we need to do for the challenges ahead.

11:30 am – 1:00 pm

State Member Closing Lunch

(State CIOs and State Members Only)

The ideas and opinions expressed in the conference sessions and in any handouts provided are those of the presenter. They are not necessarily those of NASCIO, nor can any endorsement by NASCIO be claimed.

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