NASCIO Publications

Delivering on Digital Government

Achieving the Promise of Artificial Intelligence

  • 15 October 2019
  • Author: Emily Lane
  • Number of views: 2073
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Delivering on Digital Government

This year, NASCIO and the Center for Digital Government, with support from IBM, set out to understand state CIOs’ motivations, plans and deterrents around AI adoption. The survey, Delivering on Digital Government: Achieving the Promise of Artificial Intelligence, yielded responses from 45 states. The results reflect state leaders’ eagerness to gain efficiencies and free up their workforces for higher-value work, tempered by caution due to concerns around lack of data maturity and privacy policies, as well as a dearth of employees with the necessary skills for AI adoption.

The 2019 State CIO Survey

The Responsive State CIO: Connecting to the Customer

  • 15 October 2019
  • Author: Emily Lane
  • Number of views: 2344
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The 2019 State CIO Survey

In its 10th iteration, the 2019 State CIO Survey, The Responsive State CIO: Connecting to the Customer, takes a deep dive into how state IT leaders are targeting their responses to customer needs, in addition to managing the evolving IT responsibilities of state leaders. The survey is a joint publication of NASCIO, Grant Thornton LLP and CompTIA and includes responses from 49 state and territory CIOs on a range of issues. Two new topics for this year are customer relationship management and state and local collaboration. The 2019 State CIO Survey also highlights CIO business models, IT cost management, workforce, cybersecurity, performance management, acquisition, cloud services, digital government, data management and analytics and emerging technologies.

The 2018 State CIO Survey

  • 23 October 2018
  • Author: Mike Cooke
  • Number of views: 8518
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The 2018 State CIO Survey

As internal and external pressures continue to mount, state technology leaders say they are confident that by building strong teams and embracing new products and development processes, state IT departments will be able to improve how they serve government agencies and residents. Those and other factors contributed heavily to the 2018 State CIO Survey, State CIO as Communicator: The Evolving Nature of Technology Leadership. The survey includes responses from all 50 state CIOs on a range of issues, from evolving business models to workforce and budget to access to innovation and facing the future. Respondents to this year’s survey represent more than 150 years of collective service as a state’s top technology official.

Ready for Prime Time? State Governments Tune in to Artificial Intelligence

  • 28 August 2018
  • Author: Emily Lane
  • Number of views: 8816
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Ready for Prime Time? State Governments Tune in to Artificial Intelligence

As artificial intelligence (AI) becomes more and more a part of our daily lives, we are seeing state governments and state CIOs turning to AI for a broad host of applications. This publication discusses the definitions around artificial intelligence (AI), as well as the challenges, opportunities and applications for state governments. The report also lays out several examples of how states are using AI, along with considerations for its development and implementation. From their role as change managers, to involvement in procurement, the publication also outlines the implications for state CIOs.

Game Changer: How Blockchain Can Help Improve Service Delivery (video)

  • 18 December 2017
  • Author: Emily Lane
  • Number of views: 5134
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Game Changer:  How Blockchain Can Help Improve Service Delivery (video)

Bhanu Narayana, Infosys Public Services presents How Blockchain Can Help Improve Service Delivery from the Game Changers session at the NASCIO 2017 Annual Conference in Austin, TX. 

In 5 minutes, speakers highlighted a future disrupter for state government. 

Game Changer: Rise of the Humans (video)

  • 18 December 2017
  • Author: Emily Lane
  • Number of views: 4337
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Game Changer:  Rise of the Humans (video)

Cliff Justice, KPMG presents Rise of the Humans from the Game Changers session at the NASCIO 2017 Annual Conference in Austin, TX. 

In 5 minutes, speakers highlighted a future disrupter for state government. 

Game Changer: Using Augmented and Virtual Reality to Address Workforce Challenges (video)

  • 18 December 2017
  • Author: Emily Lane
  • Number of views: 4353
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Game Changer: Using Augmented and Virtual Reality to Address Workforce Challenges (video)

Ken Glass, Dell EMC presents Using Augmented and Virtual Reality to Address Workforce Challenges from the Game Changers session at the NASCIO 2017 Annual Conference in Austin, TX. 

In 5 minutes, speakers highlighted a future disrupter for state government. 

NASCIO 2017 Best Practices

  • 2 October 2017
  • Author: Emily Lane
  • Number of views: 6444
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NASCIO 2017 Best Practices

Each year NASCIO honors outstanding IT projects among the states through the NASCIO State IT Recognition Awards. The Awards showcase innovation and excellence in the use of information technology in state government, such as transformational projects and initiatives that address critical business problems, improve business processes and increase citizen engagement in state government.

In 2017, NASCIO's 29th consecutive year of the awards program, volunteer judges selected 11 recipients across 11 categories.

Digital Transformation in Government: The Illinois Blockchain Initiative (webinar)

  • 23 June 2017
  • Author: Danielle Doak
  • Number of views: 10123
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Digital Transformation in Government: The Illinois Blockchain Initiative (webinar)
During this session with NASCIO, a team from Illinois will share their Blockchain experiences and best practices to date including regulatory, industry, technology maturity and potential public sector usage of this emerging technology. They will also drill down on progress to date as the state has embarked upon a series of 5 proof of concept use cases for Blockchain.
 
The Illinois Blockchain Initiative (IBI) was launched earlier this year. The goal of the initiative is to determine if this groundbreaking technology can be leveraged to create more efficient, integrated and trusted state services, while providing a welcoming environment for the Blockchain community. 
 
Blockchain and distributed ledger technology has the potential to transform the delivery of public and private services, redefine the relationship between government and the citizen in terms of data sharing, transparency and trust, and make a leading contribution to the State’s digital transformation. 
 

Blockchains: Moving Digital Government Forward in the States

  • 16 May 2017
  • Author: Emily Lane
  • Number of views: 18874
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Blockchains: Moving Digital Government Forward in the States

This brief will open the discussion about blockchains and the potential impact on state government.  We won’t delve into the mechanics of blockchains, nor the potential for proliferation of new “e-currencies.”  We want to open the door to the world of blockchains through a variety of conversations with leaders in state government and industry in order to begin discussions regarding where blockchain technology can serve the mission of state government. 

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