Nashville, TN - JW Marriott , October 13-16, 2019
Maryland, MD - Gaylord National Harbor, May 3-6, 2020
This is the fourth in our NASCIO series “The CIO Operating System: Managing Change in a Sustainable Way.” It is also the culmination of the work from NASCIO’s project team and a partnership with Integris Applied, Inc., a corporate member of NASCIO, that began in January of 2018. This is a playbook of eleven plays that any state or territory can utilize in order to move into a new operating model. This operating model creates a highly disciplined state CIO organization that proactively engages with state agencies, understands current and emerging program and citizen needs, as well as maintains market awareness of current and emerging trends and offerings. Moving into and maturing this model is essential for each state and territory to effectively map capability demand with capability supply.
This report looks to the past in that it is the highlight and culmination of the first year of this special project, synthesizing all the previous work which includes three reports, a recorded webinar, a survey of state CIOs. It looks to the future in that the plays will be further developed with necessary guidance on how to effectively execute these eleven plays. The next big push in this project will be the development of the “DevOps” for the new multisourcing operating model. This playbook then becomes the launching point for the future. In many ways this report and the project that produced it is an inflexion point coincident with NASCIO’s 50th anniversary. Much has been accomplished within the NASCIO community in the past 50 years. And we celebrate all of that. Then we look to the future and consider “what is possible?” This playbook is the first step into that future. So fasten your seat belts, and get ready for the next major phase. Its going to be a wonderful ride!
Multisourcing is emerging as the discipline for managing a complex and diversified portfolio of services and service providers. These services are being employed to meet the continual evolving demand for creatively delivering government services through new channels with new functionality. In this evolving circumstance there is the need for a new operating model the state chief information officer can employ to bring together agencies needs and demands with available emerging technologies and management disciplines. This report opens the door to this discussion and explores the underlying forces of change that are driving the need for a new operating model.
Each year NASCIO honors outstanding IT projects among the states through the NASCIO State IT Recognition Awards. The Awards showcase innovation and excellence in the use of information technology in state government, such as transformational projects and initiatives that address critical business problems, improve business processes and increase citizen engagement in state government.
In 2017, NASCIO's 29th consecutive year of the awards program, volunteer judges selected 11 recipients across 11 categories.
This report describes the purpose and the principles for creating data sharing agreements as well as enterprise wide memorandum of understanding (MOU). The intent is to avoid surprises and ensure everyone involved knows the parameters for sharing certain types of information. When possible, enterprise MOUs should be in place that encourage information sharing. The ultimate outcome is better informed decisions so state government is reaching the outcomes it is seeking for its citizens.
This webinar presents a discussion on how government can improve its effectiveness through better collaboration and information sharing. Examples of intergovernmental collaborative projects are presented by state and local government recipients of the Best of NIEM awards.
State government must
now view cyber attacks that are more than cyber incidents. We must prepare for larger magnitude
events. These can be termed cyber
disruptions, disasters or even catastrophes.
This publication includes the following: