NASCIO Publications

The 2019 State CIO Survey

The Responsive State CIO: Connecting to the Customer

  • 15 October 2019
  • Author: Emily Lane
  • Number of views: 1136
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The 2019 State CIO Survey

In its 10th iteration, the 2019 State CIO Survey, The Responsive State CIO: Connecting to the Customer, takes a deep dive into how state IT leaders are targeting their responses to customer needs, in addition to managing the evolving IT responsibilities of state leaders. The survey is a joint publication of NASCIO, Grant Thornton LLP and CompTIA and includes responses from 49 state and territory CIOs on a range of issues. Two new topics for this year are customer relationship management and state and local collaboration. The 2019 State CIO Survey also highlights CIO business models, IT cost management, workforce, cybersecurity, performance management, acquisition, cloud services, digital government, data management and analytics and emerging technologies.

Perspectives on Privacy: A Survey and Snapshot of the Growing State Chief Privacy Officer Role

  • 27 March 2019
  • Author: Emily Lane
  • Number of views: 4219
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Perspectives on Privacy: A Survey and Snapshot of the Growing State Chief Privacy Officer Role

Compared to a private company or even any other level of government, the need to focus on privacy at the state level is significant. The amount of personal information citizens provide to their state outweighs anything a citizen provides to any one company. Because of this, we have seen number of states who have hired a chief privacy officer increase rapidly over the last several years. This NASCIO research provides a snapshot of the state chief privacy officer position, the background of CPOs, what they do in their roles, how the role is administratively structured and their advice for states interested in creating the position. 

The State CIO Operating Model: Bridging Trends and Action

The State CIO Operating Model: Bridging Trends and Action

In this third in our series related to NASCIO’s “The CIO Operating System:  Managing Change in a Sustainable Way,” we explore a maturity model that can help state CIOs develop their organization and explain their leadership role to a broad stakeholder audience.  This paper creates a connection between trends and action and supports NASCIO’s mission to represent state CIOs in the evolving state government market.  The maturity model provides a set of milestones for states to strive toward.  Each maturity level is described using key characteristics.  This not only provides states with a way for assessing their current state but also assists in creating the next set of goals as they move up the maturity curve.  A ratings table is presented that provides a more detailed set of dimensions that characterize the new operating model.  The paper culminates with a short assessment of some the key learnings from a survey of the states that was conducted in the third quarter of 2018.

State CIO Top Ten Policy and Technology Priorities for 2019

  • 6 December 2018
  • Author: Emily Lane
  • Number of views: 12229
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State CIO Top Ten Policy and Technology Priorities for 2019

NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO's programs, planning for conference sessions, and publications.

The State CIO Top Ten: Why It's More Than a List

  • 26 September 2018
  • Author: Emily Lane
  • Number of views: 4239
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The State CIO Top Ten: Why It's More Than a List

The Forces of Change presented in the first paper in this series have a direct relationship to and actually drive what surfaces each year as the Top Ten CIO Priorities.  The Top Ten Priorities are essentially presenting the CIO response to these forces.  Each year NASCIO asks the state and territorial CIOs to vote on their top priority strategies and top priority technologies.  These votes are used to take the pulse of the states and territories as a group and at a point in time.  It is through the lens of a Forces for Government Change model that we reframe our Top Ten list in this paper.  A new operating model is emerging and will continue to mature as the strategy for addressing the priorities within each state.  At its core is the concept that a state CIO’s operational competence and resulting political capital requires a broker of services approach to service delivery.  

Ponemon Institute’s 2018 Cost of a Data Breach Study (webinar)

  • 18 September 2018
  • Author: Danielle Doak
  • Number of views: 3977
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Ponemon Institute’s 2018 Cost of a Data Breach Study (webinar)

This webinar covered the findings of the 2018 Cost of a Data Breach study and how states are preparing for and responding to data breaches.

Using Data as a Strategic Asset (webinar)

  • 12 April 2018
  • Author: Danielle Doak
  • Number of views: 4824
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Using Data as a Strategic Asset (webinar)

Pew interviewed over 350 state leaders across the U.S. and reviewed relevant laws, documents, and policies in all the states to produce a report detailing five key actions states can take to promote data-driven decision-making:

• Plan ahead by setting up guiding goals and structures.
• Build the state government's capacity to effectively use data.
• Ensure that quality data can be accessed and used by stakeholders.
• Analyze data to create meaningful information.
• Sustain support for continued data efforts.

This webinar provided a fresh understanding of the challenges facing state governments today, as well as insights on how they can capitalize on these key actions to promote data-driven decision-making.

Making The Shift from IT to Business Data Governance (webinar)

  • 18 January 2018
  • Author: Danielle Doak
  • Number of views: 5467
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Making The Shift from IT to Business Data Governance (webinar)
From an assembly line service model to a one-stop service model, government is increasingly pressured to efficiently streamline and/or collaborate services, internally and for the citizens we serve. What does this mean for the data? Ellena Schoop walked through several recent case studies on data governance in the state of Minnesota, the similarities and differences. This presentation was interactive, and it will help you with techniques on where to start and how to make the shift from IT to the business leading the data governance effort.

Game Changer: Influencing Program Outcomes with Data (video)

  • 18 December 2017
  • Author: Emily Lane
  • Number of views: 4416
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Game Changer:  Influencing Program Outcomes with Data (video)

Michele Hovet, KSM Consulting presents Influencing Program Outcomes with Data  from the Game Changers session at the NASCIO 2017 Annual Conference in Austin, TX. 

In 5 minutes, speakers highlighted a future disrupter for state government. 

Successful Metadata Management Strategy and Implementation for State Government (webinar)

  • 1 December 2017
  • Author: Danielle Doak
  • Number of views: 6611
  • 0 Comments
Successful Metadata Management Strategy and Implementation for State Government (webinar)

Effective metadata management is no longer an option, but an absolute requirement for state governments and federal agencies looking to enable their master data management and data governance initiatives.  Without proper metadata management their IT departments cannot manage their systems and ensure that they are providing the true value to the agency.

This practical course leverages the lessons learned from successful metadata management programs and it explains:
•    Metadata Management Fundamentals
•    Business vs. Technical Metadata
•    Metadata Management Use Cases
•    Metadata ROI
•    Metadata Management and Data Management

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