NASCIO Publications

Destination: Advancing Enterprise Portfolio Management – First Stop: Issues Management

  • 12 December 2013
  • Author: Mike Cooke
  • Number of views: 21892
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Destination: Advancing Enterprise Portfolio Management – First Stop: Issues Management
State CIOs are managing a growing and diverse set of investments, services and collaborative arrangements. Enterprise portfolio management (EPM) is a discipline that provides the tools and best practices necessary for doing this proactively and successfully. EPM provides a view into the enterprise – not only projects, but also services, operations, programs and resources. EPM essentially turns enterprise architecture into action. EPM involves many portfolios. The first portfolio that drives the others is the portfolio of issues that identifies, scores and prioritizes the very issues we're trying to solve through projects, programs, management initiatives and operations.

Effective Cross-Jurisdictional Collaboration – Governance is Critical!

  • 16 July 2013
  • Author: Mike Cooke
  • Number of views: 17700
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Effective Cross-Jurisdictional Collaboration – Governance is Critical!

Cross-jurisdictional collaboratives are on the rise. As the number of such collaboratives increases, there are essential ingredients for framing and sustaining successful and even exceptional collaborative arrangements that deliver real outcomes. As NASCIO reviewed successful collaboratives, proper governance continually surfaced as one of those essential ingredients for effective sharing of government information and services and effective employment of technology across two or more enterprises. This issue brief presents examples of effective governance and describes what constitutes effective governance.

The Health IT Landscape: Through the Lens of the State CIO

  • 11 June 2013
  • Author: Mike Cooke
  • Number of views: 8496
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The Health IT Landscape: Through the Lens of the State CIO

The Healthcare Information and Management Systems Society (HIMSS) and National Association of State Chief Information Officers (NASCIO) formed a collaboration to determine how the State Chief Information Officer (CIO) views the current health information technology landscape. Specific areas of focus for this study included Medicaid Management Information Systems (MMIS), Medicaid Eligibility Systems, Data Governance and Identity Management, State Level Health Information Exchanges, Shared Services and Collaborations. This study combined HIMSS' expertise in health information technology and information exchange with NASCIO's expertise representing state CIOs and information technology executives from the states, territories and the District of Columbia. The results of this collaborative survey will serve those seeking to understand the current environment of State healthcare technology initiatives ranging from governance models to data exchange activities. This analysis will also facilitate understanding of the intersection of the state CIO's role with state health information technology (HIT) projects. This collaboration represents one of the first holistic analyses focused on the state CIO perspective of State HIT projects.

Examining State Social Media Policies: Closing the Gaps

  • 5 June 2013
  • Author: Mike Cooke
  • Number of views: 8123
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Examining State Social Media Policies: Closing the Gaps

The issue brief focuses on state use of social media, specifically on state social media participation policies ("SMPP's"). NASCIO's Legal Advisory Working Group took a look at 31 SMPPs, which focus specifically on guidance/policy given to state employees regarding their participation in social media.

States have come a long way in the past few years, with the majority implementing social media policies or working towards one. However, some of the gaps found have the potential to open up states to some severe heartburn: including employee discontent, management concerns, public perception and liability.

The issue brief also addresses the inclusion of clauses on confidentiality, ethical conduct, security and privacy, and transparency in SMPP's.

Capitals in the Clouds Part V: Advice from the Trenches on Managing the Risk of Free File Sharing Cloud Services

  • 3 April 2013
  • Author: Mike Cooke
  • Number of views: 6881
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Capitals in the Clouds Part V: Advice from the Trenches on Managing the Risk of Free File Sharing Cloud Services

Cloud-based file sharing solutions have become very popular and certainly a growing and significant part of day-to-day computing. It is easy to see why these services are attractive to state government users after using them in many facets of their personal life. With a wide variety of choices in the market, these solutions are easy to access, configure and use. They support multiple devices (especially mobile), and data in multiple formats. The most important consideration for state employee users – these file sharing services are free. Since the release of the 2012 NASCIO and Deloitte Cybersecurity Study, more security and policy questions have been raised on the use of free cloud services by states. In addition to the May 2012 Capitals in the Clouds IV guidance on rogue cloud users, states have continued to seek out leading practices on how to put the proper controls in place, meet security standards, craft acceptable use policies, and identify the open records and legal concerns regarding terms of service. This brief helps to provide real experience from Commonwealth of Pennsylvania on free cloud services.

Hawaii Integrated Information Sharing and the Open Justice Broker Consortium (webinar)

  • 27 November 2012
  • Author: Mike Cooke
  • Number of views: 5304
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Join us to learn how the state of Hawaii has partnered with state and local government to share justice information using NIEM, and the Global Reference Architecture (GRA).

What Makes Collaborative Initiatives Work?

  • 19 October 2012
  • Author: Mike Cooke
  • Number of views: 10600
  • 0 Comments
What Makes Collaborative Initiatives Work?
Collaboration is a major part of the solution to sustaining and thriving government organizations and services. But it has to be done correctly so it is effective, can sustain through the life of the initiative’s intent, and can adapt with changing environmental circumstances. No matter what service area, mode of delivery, management area, or technology, collaborative arrangements should be considered as an alternative that may deliver the most effective outcomes.

Why Should Government Join Up? Why now? What do we gain?

  • 13 September 2012
  • Author: Mike Cooke
  • Number of views: 10101
  • 0 Comments
Why Should Government Join Up? Why now?  What do we gain?
Maintaining and increasing government service delivery in the current economic circumstances is nearing the impossible. What is the answer? Part of the answer is the formation of collaborative relationships across agencies and jurisdictions to share and in some circumstances consolidate investments. State and local governments can not afford to go it alone. Through collaborative governance structures, jurisdictions can pool funding, increase buying power, remove or reduce redundant investments in technology and actually make significant gains in the quality of service.

Capitals in the Clouds Part III – Recommendations for Mitigating Risks: Jurisdictional, Contracting and Service Levels

  • 8 December 2011
  • Author: Mike Cooke
  • Number of views: 16774
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Capitals in the Clouds Part III – Recommendations for Mitigating Risks: Jurisdictional, Contracting and Service Levels

Cloud computing will continue to be an invaluable resource for state and local governments in their efforts to rationalize and optimize computing resources. Cloud computing should be seen as an IT innovation that can support rationalization and optimization of business services as well as IT services. Due diligence prescribes the necessity of exploring and evaluating jurisdictional issues in order to ensure long term sustainability and growing adoption of collaborative government operations in state and local government.

Capitals in the Clouds - The Case for Cloud Computing in State Government Part II: Challenges and Opportunities to Get Your Data Right

  • 5 October 2011
  • Author: Mike Cooke
  • Number of views: 6958
  • 0 Comments
Capitals in the Clouds - The Case for Cloud Computing in State Government Part II: Challenges and Opportunities to Get Your Data Right
Cloud computing brings with it opportunities, issues and risks. One major consideration that must be addressed is the management of data – governance, stewardship, consistency, ownership and security. Data is the lifeblood of state government operations and critical for service delivery. With the fiscal stress and operational pressures that are driving state and local governments toward serious consideration and adoption of cloud computing, the data must not be ignored. These pressures must be managed intelligently to avoid pushing government into a future situation that could constitute greater cost, and more difficulty in achieving interoperability of government lines of business and government jurisdictions.
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