NASCIO Publications

Capitals in the Clouds Part III – Recommendations for Mitigating Risks: Jurisdictional, Contracting and Service Levels

  • 8 December 2011
  • Author: Mike Cooke
  • Number of views: 22897
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Capitals in the Clouds Part III – Recommendations for Mitigating Risks: Jurisdictional, Contracting and Service Levels

Cloud computing will continue to be an invaluable resource for state and local governments in their efforts to rationalize and optimize computing resources. Cloud computing should be seen as an IT innovation that can support rationalization and optimization of business services as well as IT services. Due diligence prescribes the necessity of exploring and evaluating jurisdictional issues in order to ensure long term sustainability and growing adoption of collaborative government operations in state and local government.

Capitals in the Clouds - The Case for Cloud Computing in State Government Part II: Challenges and Opportunities to Get Your Data Right

  • 5 October 2011
  • Author: Mike Cooke
  • Number of views: 9281
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Capitals in the Clouds - The Case for Cloud Computing in State Government Part II: Challenges and Opportunities to Get Your Data Right
Cloud computing brings with it opportunities, issues and risks. One major consideration that must be addressed is the management of data – governance, stewardship, consistency, ownership and security. Data is the lifeblood of state government operations and critical for service delivery. With the fiscal stress and operational pressures that are driving state and local governments toward serious consideration and adoption of cloud computing, the data must not be ignored. These pressures must be managed intelligently to avoid pushing government into a future situation that could constitute greater cost, and more difficulty in achieving interoperability of government lines of business and government jurisdictions.

Capitals in the Clouds - The Case for Cloud Computing in State Government Part I: Definitions and Principles

  • 16 June 2011
  • Author: Mike Cooke
  • Number of views: 10336
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Capitals in the Clouds - The Case for Cloud Computing in State Government Part I: Definitions and Principles
Cloud computing has arrived as a serious alternative for state government. There are outstanding issues that must be faced and dealt with in order to maintain the reliability, responsibility, security, privacy, and citizen-confidence in government services. Government is exploring technology and business process innovations that will make the way for government to deliver existing services more economically. Cloud computing provides a number capabilities that have the potential for enabling such innovation.

A Call to Action: Information Exchange Strategies for Effective State Government

  • 28 April 2011
  • Author: Mike Cooke
  • Number of views: 12595
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A Call to Action: Information Exchange Strategies for Effective State Government
NASCIO Recommends State Government Adopt the National Information Exchange Model (NIEM) to Enable Government Information Sharing

The National Information Exchange Model (NIEM) provides a broad range of products and capabilities for planning and implementing enterprise-wide information exchanges. Government effectiveness and citizen centric government services require effective cross line of business collaboration and communication. Use of national standards will avoid redundant investment and unnecessary variation. What is needed is a common discipline for information sharing that is employed by all government lines of business. NIEM exists as that discipline for federal, state and local government.

DO YOU THINK? OR DO YOU KNOW? Improving State Government Operations Through Business Analytics

  • 10 February 2010
  • Author: Mike Cooke
  • Number of views: 11588
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DO YOU THINK? OR DO YOU KNOW? Improving State Government Operations Through Business Analytics
Business analytics provides an evidence-based approach for decision making. With the current emphasis on transparency and visibility into the operations of government, government leaders need to anticipate more questions and evaluation related to not only what decisions are being made, but also what rationale was applied in making those decisions. As stated in this issue brief, intuition alone is not adequate for evaluating alternatives and making decisions. Effective implementation of a business analytics capability will promote an enterprise-wide culture of fact-based decision making. State government is encouraged to seriously look at business analytics as a means for fully understanding current circumstances and make predictions about the future. The predictive nature is particularly important as we continue to face ongoing fiscal challenges and increasing demand for state government services.

A Call to Action for State Government: Guidance for Opening the Doors to State Data

  • 30 September 2009
  • Author: Mike Cooke
  • Number of views: 9657
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A Call to Action for State Government:  Guidance for Opening the Doors to State Data
Transparency initiatives and websites are proliferating across government and industry globally. One aspect of the transparency trend is broader access to government data. NASCIO has published this report as initial guidance and recommendations to help state governments get started with data transparency portals. This guidance presents the value proposition along with principles and guidance on how states should move forward.

States Run on IT

  • 15 July 2009
  • Author: Mike Cooke
  • Number of views: 10801
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States Run on IT

A fresh look at the computing environment and technical infrastructure will help state government better serve 21st century citizens. Citizens demand mobile, responsive, and technology-enabled government services that are delivered as conveniently as online banking or shopping. The most effective and efficient businesses work at the speed of information and the best governments should too. Does yours?

Ready for the Challenge? State CIOs and Electronic Records: Issues, Opportunities and Best Practices

  • 3 July 2008
  • Author: Mike Cooke
  • Number of views: 9090
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Ready for the Challenge? State CIOs and Electronic Records: Issues, Opportunities and Best Practices
States continue to struggle with new challenges presented by a growing portfolio of electronic records and digital content that must be preserved. Within this context, the issue of electronic records management has emerged as a high-priority policy and technology issue for State CIOs. This issue is now driven by emerging trends such as of new Web 2.0 collaboration tools that create e-records in forms that are transitory, yet still document the business of government, the vulnerability of essential e-records during disasters and a growing emphasis on transparency and accountability in state government, including online public access to records on spending, performance, procurements and contracts. This research brief underscores the need for enterprise collaboration for e-records management, provides information on fundamental concerns, outlines a framework for action and provides best practice examples from the states.

Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise Part III

  • 24 October 2007
  • Author: Mike Cooke
  • Number of views: 8976
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Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise Part III
This research brief concludes the current NASCIO series on the subject of electronic records management and digital preservation. This subject area is very broad and has multiple dimensions, perspectives and challenges for the state IT community. The objective for the series is to highlight some of the key issues and make relevant recommendations to the state CIO. Ultimately, electronic records management and digital preservation must be a shared responsibility with understanding and support from the state CIO. Everyone within state government must play their part in managing the digital assets of the state.

Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise PART II

  • 16 July 2007
  • Author: Mike Cooke
  • Number of views: 8965
  • 0 Comments
Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise PART II
NASCIO continues its series on electronic records management and digital preservation with Part II which focuses on economic, legal, and organizational issues and recommended actions for State CIOs. Part II builds on the theme that the state CIO and the state enterprise architect will need to view electronic records management and digital preservation as disciplines that comprise an enterprise architecture domain. Partnering with the state’s archivists, librarians, and records managers to fully leverage their expertise will help ensure the state’s knowledge assets are managed for value with a long term view. eDiscovery and offshoring present significant challenges to the state enterprise. CIOs will need to build their awareness of these subject areas and author necessary compliance and risk management strategies.
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