Maryland - Gaylord National Harbor, May 5-8, 2019
Nashville, TN - JW Marriott , October 13-16, 2019
One of NASCIO's guiding principles is to "promote the CIO as the technology leader who drives innovation and transformation." To advance this belief, this leadership white paper explores the various structures and relationships of the State Chief Information Officer's (CIO) role and how these differences impact the CIO's participation in government transformation and innovation. The NASCIO CIO Leadership Working Group explored these differences and caution that a "one size fits all" approach is not the objective given that there are clear reasons for these variations. We looked at how the role of the CIO might evolve given 'forces' that could impact this evolution, such as technology disrupters and innovation. We discussed these 'forces' and critical success factors with private sector CIOs to learn how they have evolved their position, authority, and responsibility to support corporate transformation. We prepared this paper as a guide for CIOs, Governors, and other state officials to learn more about the various models that exist and how those models could evolve to support the direction of the enterprise.
The issue brief focuses on state use of social media, specifically on state social media participation policies ("SMPP's"). NASCIO's Legal Advisory Working Group took a look at 31 SMPPs, which focus specifically on guidance/policy given to state employees regarding their participation in social media.
States have come a long way in the past few years, with the majority implementing social media policies or working towards one. However, some of the gaps found have the potential to open up states to some severe heartburn: including employee discontent, management concerns, public perception and liability.
The issue brief also addresses the inclusion of clauses on confidentiality, ethical conduct, security and privacy, and transparency in SMPP's.