NASCIO Publications

Data Governance - Managing Information As An Enterprise Asset: Part I - An Introduction

  • 23 April 2008
  • Author: Mike Cooke
  • Number of views: 6586
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Data Governance - Managing Information As An Enterprise Asset: Part I - An Introduction
Data governance entails a universe of concepts, principles, and tools intended to enable appropriate management and use of the state’s investment in information. Part I on data governance presents an introduction that describes the basic concepts. Governance, and particularly data governance, is an evolutionary process. It begins with an understanding of the current investment and then manages that investment toward greater value for the state.

IT Governance and Business Outcomes – A Shared Responsibility between IT and Business Leadership

  • 4 March 2008
  • Author: Mike Cooke
  • Number of views: 11155
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IT Governance and Business Outcomes – A Shared Responsibility between IT and Business Leadership
IT Governance is all about ensuring that state government is effectively using information technology in all government lines of business. This requires that the decision rights for IT investments and deployment are properly shared between the business and IT functions within state government. This issue brief provides an introduction to this very broad topic.

Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise Part III

  • 24 October 2007
  • Author: Mike Cooke
  • Number of views: 5178
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Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise Part III
This research brief concludes the current NASCIO series on the subject of electronic records management and digital preservation. This subject area is very broad and has multiple dimensions, perspectives and challenges for the state IT community. The objective for the series is to highlight some of the key issues and make relevant recommendations to the state CIO. Ultimately, electronic records management and digital preservation must be a shared responsibility with understanding and support from the state CIO. Everyone within state government must play their part in managing the digital assets of the state.

Seek and Ye Shall Find? State CIOs Must Prepare Now for E-Discovery

  • 5 September 2007
  • Author: Mike Cooke
  • Number of views: 6008
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Seek and Ye Shall Find? State CIOs Must Prepare Now for E-Discovery
In increasingly consolidated state technology environments, State CIOs may have heightened responsibility for the storage, preservation and retrieval of electronic information in response to e-discovery requests. Since government information is a knowledge asset, State CIOs must ensure the proper management of state information assets in addition to the technological infrastructure for locating and retrieving that information. This issue brief explains the impact for State CIOs of e-discovery requests and encourages State CIOs to pursue a holistic approach to enterprise records management as part of a team of state government stakeholders, including state legal counsel, archivists, records managers, and agency business leaders.

Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise PART II

  • 16 July 2007
  • Author: Mike Cooke
  • Number of views: 5146
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Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise PART II
NASCIO continues its series on electronic records management and digital preservation with Part II which focuses on economic, legal, and organizational issues and recommended actions for State CIOs. Part II builds on the theme that the state CIO and the state enterprise architect will need to view electronic records management and digital preservation as disciplines that comprise an enterprise architecture domain. Partnering with the state’s archivists, librarians, and records managers to fully leverage their expertise will help ensure the state’s knowledge assets are managed for value with a long term view. eDiscovery and offshoring present significant challenges to the state enterprise. CIOs will need to build their awareness of these subject areas and author necessary compliance and risk management strategies.

Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise PART I

  • 30 May 2007
  • Author: Mike Cooke
  • Number of views: 4966
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Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise PART I
Electronic records management and digital preservation are necessary disciplines for managing the knowledge assets of the enterprise. Attention to these disciplines must be part of every IT investment decision. The lifecycle of "born digital" is presented with emphasis on the decision making process at each major phase. The series will present the current issues and recommendations for action. This first release in this series deals with the principles of records management, and highlights the most significant challenges facing the states.

Transforming Government through Change Management: The Role of the State CIO

  • 24 April 2007
  • Author: Mike Cooke
  • Number of views: 6357
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Transforming Government through Change Management: The Role of the State CIO
This white paper reviews contemporary ideas surrounding the subject of organizational transformation, presents a state perspective on the issue, and provides the state CIO with relevant recommendations and calls to action. The accompanying research summary provides a short overview of the research findings presented in the white paper.

The paper illustrates that change is an ongoing process that requires organizations to become change competent. It emphasizes that as with enterprise architecture, the best approach to organizational change involves incremental, step-by-step transformation that is effectively delivered through valued relationships involving all stakeholders.

Building Better Government through Enterprise Architecture

  • 5 February 2007
  • Author: Mike Cooke
  • Number of views: 5334
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Building Better Government through Enterprise Architecture
State government is becoming increasingly more complex. Policy makers are facing significant challenges ranging from global economics to rising citizen expectations to ongoing fiscal crisis. How can today's policy maker manage the complexity of state government in today's world? The answer is the discipline of enterprise architecture.

Relationships Matter: Customer Service Strategies to Promote Enterprise Services

  • 1 October 2006
  • Author: Mike Cooke
  • Number of views: 4665
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Relationships Matter: Customer Service Strategies to Promote Enterprise Services
This brief provides an overview of the challenges state CIOs face when promoting enterprise services under statewide IT consolidation and shared services initiatives. The brief also identifies methods for achieving strategic initiatives using proven customer service strategies and examines the types of business processes used to successfully launch and promote consolidation and shared enterprise services.

Service Oriented Architecture: An Enabler of the Agile Enterprise

  • 23 May 2006
  • Author: Mike Cooke
  • Number of views: 7539
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Service Oriented Architecture: An Enabler of the Agile Enterprise
This brief identifies what state CIOs need to know now regarding Service Oriented Architecture (SOA), including its business value, the vision for SOA, SOA governance, SOA as a program and SOA security.
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