NASCIO Publications

Seek and Ye Shall Find? State CIOs Must Prepare Now for E-Discovery

  • 5 September 2007
  • Author: Mike Cooke
  • Number of views: 8967
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Seek and Ye Shall Find? State CIOs Must Prepare Now for E-Discovery
In increasingly consolidated state technology environments, State CIOs may have heightened responsibility for the storage, preservation and retrieval of electronic information in response to e-discovery requests. Since government information is a knowledge asset, State CIOs must ensure the proper management of state information assets in addition to the technological infrastructure for locating and retrieving that information. This issue brief explains the impact for State CIOs of e-discovery requests and encourages State CIOs to pursue a holistic approach to enterprise records management as part of a team of state government stakeholders, including state legal counsel, archivists, records managers, and agency business leaders.

Transforming Government through Change Management: The Role of the State CIO

  • 24 April 2007
  • Author: Mike Cooke
  • Number of views: 9470
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Transforming Government through Change Management: The Role of the State CIO
This white paper reviews contemporary ideas surrounding the subject of organizational transformation, presents a state perspective on the issue, and provides the state CIO with relevant recommendations and calls to action. The accompanying research summary provides a short overview of the research findings presented in the white paper.

The paper illustrates that change is an ongoing process that requires organizations to become change competent. It emphasizes that as with enterprise architecture, the best approach to organizational change involves incremental, step-by-step transformation that is effectively delivered through valued relationships involving all stakeholders.

Keeping the Citizen Trust: What a State CIO Can Do To Protect Privacy

  • 1 October 2006
  • Author: Mike Cooke
  • Number of views: 7495
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Keeping the Citizen Trust: What a State CIO Can Do To Protect Privacy
This Research Brief examines how privacy in the state government context has evolved as a defining issue in response to rapidly changing technological advances and the complexities of a fast-paced world. The brief then explores some initial areas in which a state CIO may encounter privacy issues, including in the context of IT governance, enterprise architecture, policy, security and business processes, and offers some potential ways of addressing those issues.

We Need to Talk: Governance Models to Advance Communications Interoperability

  • 1 November 2005
  • Author: Mike Cooke
  • Number of views: 8713
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We Need to Talk: Governance Models to Advance Communications Interoperability
This research brief provides an overview of the challenges states face in developing communications interoperability initiatives and also attempts to answer questions such as, "What needs to be addressed when contemplating a communications interoperability initiative; and what is being done at the state and federal levels to develop communications interoperability governance models?" It includes other factors that are impacting governance in interoperability and offers references to models that have been successfully completed by other states.

IT Management Frameworks: A Foundation for Success

  • 1 August 2005
  • Author: Mike Cooke
  • Number of views: 8173
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IT Management Frameworks: A Foundation for Success
NASCIO’s IT Governance & Service Reform Committee is proud to present IT Management Frameworks: A Foundation for Success. This research brief provides an overview of four successful IT Management frameworks that can improve investment decisions, accountability, and management of IT organizations. These successful frameworks represent a variety of management approaches that emphasize the different disciplines of investment management, service oriented management, and line of business or process management. They include the North Carolina Framework for Managing IT Investments; the Government Accountability Office IT Investment Management Framework; the IT Infrastructure Library; and, the Federal Business Reference Model.

Connecting the Silos: Using Governance Models to Achieve Data Integration

  • 1 June 2005
  • Author: Mike Cooke
  • Number of views: 8777
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Connecting the Silos: Using Governance Models to Achieve Data Integration
NASCIO’s Interoperability & Integration Committee is proud to present Connecting the Silos: Using Governance Models to Achieve Data Integration. This research brief attempts to answer questions such as, “What needs to be addressed when contemplating an information integration initiative, and what is being done in the states and at the federal level to develop information integration governance models?” It also includes other factors that are impacting governance in integration and offers references to models that have been successfully completed by other states and links to resources on information sharing. The committee is currently exploring the following topics for future briefs: Interoperability Governance; Legal Ownership of Shared Data; Data Standards; Master name Indices; and Integration Maturity Models.
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