Enterprise Architecture Program: Publications, Resources & Toolkit

The State CIO Operating Model: A Playbook for Managing Change in a Sustainable Way

  • May 2019
  • Number of views: 4677
The State CIO Operating Model: A Playbook for Managing Change in a Sustainable Way

This is the fourth in our NASCIO series “The CIO Operating System:  Managing Change in a Sustainable Way.”  It is also the culmination of the work from NASCIO’s project team and a partnership with Integris Applied, Inc., a corporate member of NASCIO, that began in January of 2018.  This is a playbook of eleven plays that any state or territory can utilize in order to move into a new operating model.  This operating model creates a highly disciplined state CIO organization that proactively engages with state agencies, understands current and emerging program and citizen needs, as well as maintains market awareness of current and emerging trends and offerings.  Moving into and maturing this model is essential for each state and territory to effectively map capability demand with capability supply.

This report looks to the past in that it is the highlight and culmination of the first year of this special project, synthesizing all the previous work which includes three reports, a recorded webinar, a survey of state CIOs.    It looks to the future in that the plays will be further developed with necessary guidance on how to effectively execute these eleven plays.  The next big push in this project will be the development of the “DevOps” for the new multisourcing operating model.  This playbook then becomes the launching point for the future.  In many ways this report and the project that produced it is an inflexion point coincident with NASCIO’s 50th anniversary.  Much has been accomplished within the NASCIO community in the past 50 years.  And we celebrate all of that.  Then we look to the future and consider “what is possible?”  This playbook is the first step into that future.  So fasten your seat belts, and get ready for the next major phase.  Its going to be a wonderful ride! 
 

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About The Enterprise Architecture Program

The NASCIO Enterprise Architecture program was developed to enable the mission of state and local government. Government must continually reinvent itself to remain relevant by effectively and efficiently providing services to the citizens of this country. The path to this continual transformation must embrace leadership, management, coordination, communication and technology throughout government. Enterprise architecture is the discipline to appropriately define and leverage these capabilities within the complexities of government.

Funding to support the NASCIO EA Program and information sharing initiative is provided by a grant from the U.S. Department of Justice, the Bureau of Justice Assistance, Office of Justice Programs.

Enterprise Architecture Development Tool-Kit v3.0

October 2004

The enhancements in the third version of the Tool-Kit result from the expertise and continued dedication of enterprise architecture practitioners from all levels of government and the private sector. Version 3.0 incorporates an updated governance architecture framework with added roles and responsibilities and a focus on multi-level communication. Process models with explanatory narrative are included for governance and the architecture lifecycle. The Tool-Kit also includes fully populated security domain and application domain blueprints.