2014 Annual Agenda

Sunday, September 28, 2014

08:00 AM - 07:00 PM 
Broadway A-D Foyer, Level Two
10:00 AM - 12:00 PM 
Cumberland 3/4, Level Three
Public Sector Leadership Forum

State Members Only

12:00 PM - 01:00 PM 
Cumberland 3/4, Level Three
State and Local Member Lunch

State Members Only

01:30 PM - 04:30 PM 
Cumberland 3/4, Level Three
Public Sector Discussion Forum

State and PTI Members Only

04:30 PM - 06:00 PM 
Music Row 5, Level Two
Corporate Leadership Council

Corporate Members Only

06:30 PM - 08:00 PM 
Broadway Ballroom West, Level Two
Welcome Reception Hoe Down

Join NASCIO members for this fun-filled, networking event to kick-off the NASCIO Annual Conference. Come dressed casually in your jeans. You won't want to miss the fun, including Lynchburg Lemonade, line dancing, southern food and fun photo ops.


Monday, September 29, 2014

07:00 AM - 06:00 PM 
Broadway A-D Foyer, Level Two
07:30 AM - 08:30 AM 
Broadway A-D Foyer, Level Two
Networking Breakfast
07:30 AM - 08:30 AM 
Broadway Ballroom G, Level Two
NASCIO Deputies Breakfast

Open to all state policy officials and deputies. Use this time to network and discuss your state IT projects, successes, issues and more.

09:00 AM - 10:30 AM 
Broadway Ballroom East, Level Two
Welcome and Pinnacle Keynote

The Cautionary Side of Big Data: What’s Next

IT analysts often speak about the four V’s: the Velocity, Volume, Variety and Veracity of data.  According to Google CEO, Eric Schmidt, “We are producing as much data every 48 hours as we produced from the dawn of mankind to year 2003.”

But just how much information can human organism discern, or utilize?

According to sociobiologist and author, Rebecca D. Costa, the challenge is - and always has been - our biological limitations.  Costa reveals three reoccurring symptoms which appear when the complexity of data, foundational systems and processes, exceed the cognitive capabilities we have thus far evolved.   She demonstrates how Big Data analytics and other technologies hold the key to triumphing in today’s highly complex, “high failure-rate environment.”  Costa shows that we are in the middle of a transition, from the Information Age - when faster, better data production was the goal - to the Technolithic Era - when analytics and discoveries in neuroscience are paving the way for “computer-assisted decision making” to effect all areas of business, governance and daily life.

10:30 AM - 11:00 AM 
Broadway A-D Foyer, Level Two
Networking Break
11:00 AM - 12:00 PM 
Broadway Ballroom East, Level Two
Open Data: Is the Value Real?

Open data initiatives are advancing at all levels of government in the United States and globally. States and local governments have partnered with industry to create innovative capabilities in delivering data to consumers. Those consumers include citizens and business, but also government. One of the primary consumers of this data is government. The consumption is enabling and promoting cross-agency and cross-jurisdictional collaboration. New approaches are being leveraged to build open data capabilities. Those capabilities are beginning to uncover necessary governance and ethics in opening up data.

In this session we'll discuss the following:

  • What motivated states and local government to pursue open data initiatives
  • How they got started
  • How they sustain the effort and build adoption
  • What governance exists to properly lead and sustain open data initiatives
  • What data management best practices have been implemented
  • How priorities are established and how the portfolio of data assets is managed

Join us to learn how to create and sustain an open data initiative.

Discussion Facilitator
Alan Shark, Chief Executive Officer and Executive Director, Public Technology Institute

Dale Hartman, IT Service Delivery Manager, King County Elections Washington

Carolyn Parnell, Chief Information Officer, State of Minnesota

Barbara L. Cohn, Chief Data Officer, New York Office of Information Technology Services

Mark Headd, Technical Evangelist, Accela

Emily Shaw, National Policy Manager, Sunlight Foundation

12:15 PM - 01:15 PM 
Broadway Ballroom F, Level Two
01:30 PM - 02:45 PM 
Cumberland Room 1/2, Level Three
What Does Digital Government Mean to You?

There is a lot of hype around digital government and people are using many terms, such as 21st century technology and e-democracy.   Digital government is different from the previous era of e-government, when the focus was simply transferring existing services, processes and forms online.  The digital government framework helps accelerate the shift from e – government to digital government, by maximizing emerging solutions, helping  integrate ICT and the business side of the enterprise and providing a foundation for modernization and change.  CIOs need to know how to leverage experience from current practices and  programs and better understand the differences between the two approaches.

Although digital government is enabled by technology, it’s not simply a technology initiative; it requires a new way of thinking about service delivery, business processes and models.  This session will explore how digital government has been used in the private sector to alter competitive advantage and provides the best way forward for government organizations to engage with new generations of customers and workforce.  

Discussion Facilitator
Erik Ross, Digital and Innovation Director, State of North Carolina

Paul Baltzell, Chief Information Officer, State of Indiana

Chris Estes, Chief Information Officer, State of North Carolina

Todd Kimbriel, Chief Operations Officer, State of Texas

01:30 PM - 02:45 PM 
Cumberland Room 3/4, Level Three
What's Next...Collaboration Between State Government and Universities

State governments and higher education face recent budget challenges, as well as vocal criticism from citizens and organizations. Both entities will need to forge new partnerships in order to continue to make strong contributions to society in the 21st century. This session will discuss and debate several aspects of the state and higher education collaboration potential, including:

  • How can state higher education and state government collaborate on economic development, infrastructure and technology transfer to spur innovation and growth in their regions?
  • How can state governments and higher education collaborate to cope with declines in federal funding in many areas that have been funded for decades?
  • How do state governments and higher education institutions differ in their skill sets and orientation?
  •  What are weak spots and where can strength be found in combining efforts?
  • What prevents collaboration and what techniques can be used to promote better collaboration?
  • What role can public policy play in ensuring the strength of these two entities? 
  • What states have advanced themselves based on new models of collaboration?

Discussion Facilitator
Jim Fowler, Chief Information Officer, Commonwealth of Kentucky

Karen Robinson, Chief Information Officer, State of Texas 

Vince Kellen, Senior Vice Provost, Analytics and Technologies, University of Kentucky

Tony Encinias, Deputy Secretary for Information Technology and Chief Information Officer, Commonwealth of Pennsylvania 

Brenda Decker, Chief Information Officer, State of Nebraska

01:30 PM - 02:45 PM 
Cumberland Room 5/6, Level Three
Workforce: Five Generations of State IT

This session will include an interactive discussion about the generational differences and similarities that exist in the workplace. We will offer IT employers insights and advice on ways to build an inclusive multi-generational workplace culture; how to recruit, engage, and retain workers from across the generations; and how to learn from effective generational policies, programs, and practices used in IT organizations. 

IT careers offer the unique opportunity to work in a complex environment with five generations working on projects. Leaders will gain insights, strategies and skills that help minimize generational conflicts and strengthen collaboration. Today’s and future technology methodologies such as Agile, is just one way to harness the potential of using meaningful work to attract employees regardless of the generation. Key to our workforce success are millennials - the next IT leaders. So how do we tap their talent? Come to this session and find out!

Discussion Facilitator
Mark Bengel, State Chief Information Officer, State of Tennessee 

Dr. Kelly Samson-Rickert, Director for Workforce Development, State of  Maine 

Mike Burgett, Executive Recruiter and Career Coach, CIO Partners 

Art Smith, Executive Director, Middle Tennessee Society for Human Resource Management

Trish Holliday, Assistant Commissioner and Chief Learning Officer, Department of Human Resources, State of Tennessee


02:45 PM - 03:00 PM 
Broadway A-D Foyer, Level Two
Energy Break
03:00 PM - 04:00 PM 
Broadway Ballroom East, Level Two
What's Next...Ideas, Issues and Solutions

Utilize this time to explore timely topics and network with your peers. A corporate member and state member will be available at each table to facilitate discussion. Everyone will have the opportunity to rotate to a second topic after 30 minutes.

Table Topics

  • Cybersecurity - Prevention. Protection
    • Jose Garcia, First Data
    • Devin Cambridge, First Data
    • Rodney Davenport, Michigan
  • FirstNet
    • Scott Agnew, AT&T
    • Stu Davis, Ohio
  • Identity-As-A-Service: Should State CIOs Adopt this New Approach to Identity Management
    • JP Balakrishnan, Infosys
    • Sam Nixon, Virginia
  • The Snowden Effect
    • Gunnar Hellekson, RedHat
    • Erik Avakian, Pennsylvania
  • IT Procurement - Agile Methodologies
    • Cathy Novak, Pegasystems
    • Jim Smith, Maine
  • Lowering TCO with Desktop as a Shared Service (DAS)
    • Doug Bourgeois, VMware
    • Chad Mathias, Gantech
    • Greg Urban, Maryland
    • Calvin Rhodes, Georgia
  • The Bad Guys are Using it, Are You? Social Media
    • Corky Allen, Oracle
    • Claire Bailey, Arkansas
  • Mission Modernization: Creating the IT Organization of the Future
    • Crystal Cooper, Unisys
    • Richard Boes, Vermont
    • Tony Encinias, Pennsylvania
  • Creating the Data-Driven State
    • Art Dorfman, SAP
    • Paul Baltzell, Indiana
  • A Clearing in the Clouds - Case Studies and Successes
    • Tim McCormick, Salesforce
    • Tom Fruman, Georgia
  • Multi-State Initiatives: Recipe for Success
    • Jerry Mechling, Gartner
    • Sean Vinck, Illinois
  • Sabotage: The New Fear in Cybersecurity
    • Craig Rosen, FireEye
    • Karen Robinson, Texas
  • From Reactive Monitoring of Security to Proactive Monitoring
    • John Bys, Tripwire
    • Mark Reardon, Georgia
  • Technology Enabling Citizen Services
    • Mark McMillan, McKinsey
    • Aamer Baig, McKinsey
    • Jim Fowler, Kentucky
  • Harmonizing Across Jurisdictions
    • Dustin Rhoads, Pennsylvania
    • Pat Cummens, Esri
  • Leveraging WSCA to Quickly Enable Your Cloud Efforts
    • Ryan Hughes, Unisys
    • Michael Cockrill, Washington
  • Considering Analytics in Your IT Environment
    • Ken Mihalyov, Xerox
    • Brunson White, Alabama
  • Privacy, the Future Battleground in Citizen Services
    • Mark DiFraia, MorphoTrust
    • Kristen Culler, North Carolina
  • Training and Development as a Tool for Change
    • Kevin Mergruen, Information Builders
    • Tim Robyn, Missouri
  • Open Data - Information for Everyone
    • Emily Shaw, Sunlight Foundation
    • Mark VanOrden, Utah
  • Leveraging Technology to Raise the Bar in Asset Management and Capital Planning
    • Jesse Rothkopf, IBM
    • Rob Mancini, Washington, D.C.
  • Best Practices for Project Prioritization and Budgeting
    • Dan Saaty, Decision Lens
    • Michael DeAngelo, Washington
  • Enabling and Managing the Mobile Workforce
    • Javier Vazquez, Microsoft
    • Tiziana Galeazzi, Michigan
  • Transformation...A CIO's Experience with Workforce, Job Development and Learning
    • Patricia Baird, SAIC
    • Mark Bengel, Tennessee
  • Best Practices with Portfolio Management
    • Chris Drew, Advocate Solutions
    • James McFarlane, Michigan
04:30 PM - 06:00 PM 
Broadway Ballroom G/H, Level Two
State Member Business Meeting and Reception

The state member business meeting provides an opportunity to learn about NASCIO's progress on strategic priorities. Speakers include NASCIO's elected leadership and staff. The meeting will include updates on important initiatives and the election of NASCIO's officers and directors, and will be followed by a private networking reception for state members only.

State Members Only

06:00 PM - 08:00 PM 
Broadway Ballroom East, Level Two
State Recognition Awards Dinner

For the 26th consecutive year, NASCIO will honor outstanding achievements in the field of information technology through its State Recognition Awards program. During this special evening, NASCIO will announce and recognize the 2014 recipients. Additionally, NASCIO will honor the Thomas M. Jarrett Scholarship Award recipients.


Tuesday, September 30, 2014

07:30 AM - 09:00 AM 
Broadway Ballroom East, Level Two
Best Practices Breakfast and Award Presentation

Ready to gain valuable insights from outstanding state IT projects? Join the 2014 State Recognition Award recipients and finalists in discussion of their projects. Utilize this roundtable time to make contacts, gain new ideas and transfer knowledge back to your organization. Also, join NASCIO in recognizing the State Recognition Award finalists.

07:30 AM - 06:00 PM 
Broadway A-D Foyer, Level Two
09:00 AM - 09:15 AM 
Broadway Ballroom East, Level Two
State Technology Innovator Award Presentation

NASCIO will present the State Technology Innovator Award to individuals who have made contributions to advance the state's technology policy agenda through the promotion of best practices, adoption of new technologies and advances in service delivery.

09:15 AM - 10:30 AM 
Broadway Ballroom East, Level Two
Transforming Public Service from the Inside Out

Government redesign and transformation has been a gubernatorial priority for several years, with the NGA Center for Best Practices identifying nearly two dozen state initiatives. Imagine what further level of complementary change would be possible if government transformation included operational officials — those responsible for the services, technology, and human resources required to manage the government itself? For example, cloud initiatives could be supported by national caliber, state policy oriented procurement experts and state/local and multi-state and partnership governance and funding model developed by state administration, financial and budgeting experts. By working together to overhaul or enhance state systems, state governments could deliver more value from public services and foster economic growth.

In 2013, seven of the key associations representing key aspects of state government operations joined together to form the Alliance to Transform State Government Operations, which aims to develop approaches for transforming public service from the inside out. Members of the Alliance who created this unique forum for collaboration have been invited to share viewpoints and discuss actions taken in conjunction with the March 2014 “Summit to Transform State Government Operations.”

The 2014/2015 transition period, starting with the NASCIO Annual Conference, provides an excellent opportunity to begin discussions on a framework for developing a strategic platform and roadmap for furthering these collaborative opportunities.

Discussion Facilitator
Stu Davis, Chief Information Officer, State of Ohio

Rebecca Otto, State Auditor, State of Minnesota (NASACT) 

Rebecca Hunter, Commissioner Department of Human Resources, State of Tennessee (NASPE)

Scott Pattison, Executive Director, National Association of State Budget Officers (NASBO)     

David Gragan, Senior Procurement Executive, Consumer Financial Protection Bureau, Federal Reserve (NASPO)        


10:30 AM - 11:00 AM 
Broadway A-D Foyer, Level Two
Networking Break
11:00 AM - 12:00 PM 
Broadway Ballroom East, Level Two
Insights from the World of Public Sector Leaders: 2014 State CIO Survey

During the summer of 2014, state and territory chief information officers participate in a national survey on the priorities and critical issues facing public sector CIOs. To explore these issues, NASCIO, TechAmerica and Grant Thornton LLP developed a survey focused on CIO priorities, perspectives, issues and trends. The survey report provides valuable insights into the role of the state CIO, including key relationships business trends and critical policy areas. Want to be in the know? Join the discussion on the survey results.

Discussion Facilitator
Doug Robinson, Executive Director, NASCIO 

Graeme Finley, Director, Grant Thornton 

Russ Guarna, Vice President, TechAmerica 

Jim Fowler, Chief Information Officer, Commonwealth of Kentucky

Michael Cockrill, Chief Information Officer, State of Washington

12:15 PM - 01:15 PM 
Broadway Ballroom F, Level Two
01:30 PM - 02:45 PM 
Cumberland Room 3/4, Level Three
Five Habits of Highly Effective CIOs and Industry Partners

Communications among CIOs and their industry partners in a fast changing, highly competitive and sometimes regulated environment can be challenging.  These CIOs and industry partners will discuss best practices uncovered during a Corporate Leadership Council project that sought to identify the methods used by CIOs to stay abreast of emerging technologies, manage communications and meetings, and disseminate strategy, vision and roadmap information.

Discussion Facilitator

Kim Nelson, Executive Director of Government Solutions, Microsoft


Carlos Ramos, Chief Information Officer, State of California

David Gustafson, Chief Information Officer, State of Nevada

David Taylor, Vice President, State and Local Government Solutions, Software AG

01:30 PM - 02:45 PM 
Cumberland Room 1/2, Level Three
Innovation in State Government - What Works and What's Next

This moderated roundtable discussion will share a range of innovation approaches from states in various stages of creating enterprise innovation capabilities. Although some municipal governments have had innovation offices for 3-5+ years, many state-level innovation programs are only 1-2 years old. Newer entrants are building on the lessons from the pioneers. This discussion will have several states with maturing innovation programs and one or two start-ups. Each state will take a few minutes to describe the challenges and solutions or plans. Following the opening statements, a moderator will ask a few preliminary questions and then interpret questions from the audience directed to the panel. 

Discussion Facilitator
Bill Oates, Chief Information Officer, Commonwealth of Massachusetts 

Tony Parham, Government Innovation Officer, Commonwealth of Massachusetts 

Joe Coberly, Georgia Innovation Program, State of Georgia 

Rodney Davenport, Chief Technology Officer, State of  Michigan 

01:30 PM - 02:45 PM 
Cumberland Room 5/6, Level Three
The Internet of Things: Smart Government with Speed

At the state level, smart buildings and transportation, physical and IT security integration, natural resource monitoring and management represent examples of  the Internet of Things building blocks, but lack the policy, strategic, operational and management frameworks developed by more mature smart communities. Further, there are implications for state government architecture, shift from legacy infrastructure, depth and scope of data and analytics, privacy and security rebasing, new skills, tools and partnerships.

What does, and will, the Internet of Things mean for state government? From helping to promote improved outcomes through to the daily lives of our employees, the Internet of Things will be making a difference and we need to be planning for that future now. This session will explore the ideas and impact of the Internet of Things in state government.

Discussion Facilitator
Bryan Pagliano, Research Director, Gartner

Doug Averill, Director of Business Process Management, State of Maine

Chris Estes, Chief Information Officer, State of North Carolina

Dick Mink, Director, Commonwealth of Kentucky

Kirk Steudle, Director, State of Michigan

Chris White, Senior Vice President, Cisco Systems

Robert Woolley, Chief Technical Architect, State of Utah

02:45 PM - 03:15 PM 
Broadway A-D, Level Two
Energy Break
03:15 PM - 04:15 PM 
Broadway Ballroom East, Level Two
Pinnacle Leadership Keynote

You won’t want to miss Army Ranger, Keni Thomas deliver his keynote on “Train as you Fight – Fight as you Train and Lead by Example.”

A powerful speaker, Thomas captivates audiences from beginning to end as he tells the incredible story of extraordinary individuals who fought to bring each other home.

In the summer of 1993, Thomas was deployed to Mogadishu, Somalia, with the 3rd Ranger Battalion as part of an elite special operations package called Task Force Ranger. Their mission was to capture a criminal warlord named Mohammed Farrah Aideed. On the 3rd of October, Thomas and his fellow rangers distinguished themselves in an 18 hour fire-fight that would later be recounted in the highly successful book and movie “Blackhawk Down.” Nineteen Americans gave their lives and 78 were wounded in the worst combat seen by US troops since WWII.

Thomas sums up his experiences like this: “Leadership has never been about the rank or position you hold. Its about the example you set. There are people to your left and to your right who are counting on you and its up to you to deliver. But you will only be as good as you prepared yourself to be.”

05:30 PM - 06:30 PM 
Optional Self-Guided Tour at Premier Reception Location

The self-guided tour check-in begins at 5:15. Invited Guests Only.

06:30 PM - 08:00 PM 
Premier Reception

Check in starts at 6:15. Invited Guests Only.


Wednesday, October 1, 2014

06:30 AM - 07:30 AM 
Broadway Ballroom East, Level Two
Nashville Fun Walk

Did you make a donation to Computers 4 Kids for the Annual Give Back program. Then rise and shine early for this Nashville Fun Walk. Don't forget to wear your Fun Walk t-shirt.

07:30 AM - 11:00 AM 
Broadway A-D Foyer, Level Two
07:30 AM - 08:30 AM 
Broadway Ballroom East, Level Two
Networking Breakfast and Corporate Longevity Awards - Marking Milestones and New Beginnings

Corporate members play a vital role in NASCIO's success. Join the NASCIO president for this recognition of companies that have reached significant milestones in their membership. We will also welcome the incoming chair and vice chair of the Corporate Leadership Council.

09:00 AM - 10:00 AM 
Broadway Ballroom East, Level Two
National Cyber Security Awareness Month Launch

NASCIO is proud to host the launch of National Cyber Security Awareness Month (NCSAM). In its 11th year, NCSAM is a collaborative effort between the U.S. Department of Homeland Security and its public and private partners to raise awareness about the importance of cyber security and individual cyber hygiene.

Welcome and NCSAM Launch

Stu Davis, State Chief Information Officer and Assistant Director, State of Ohio

Mark Bengel, State Chief Information Officer, State of Tennessee

DHS Deputy Under Secretary Phyllis Schneck

Rep. Dianne Black (TN-6)

Chris Boyer, Assistant Vice President, Public Policy, AT&T Inc and NCSA Board Member

Will Pelgrin, President and Chief Executive Officer, Center for Internet Security

10:00 AM - 10:15 AM 
Broadway Ballroom East Foyer
Energy Break
10:15 AM - 11:00 AM 
Broadway Ballroom East, Level Two
State Government at Risk: Deloitte/NASCIO Cyber Security Study Panel

Discussion Facilitator
Ed Powers, National Managing Partner, Cyber Risk Services, Deloitte & Touche LLP

Kyle Herron, Chief Operating Officer, State of South Carolina

Mark Reardon, Chief Information Security Officer, State of Georgia

Srini Subramanian, Principal and State Sector Risk Advisory Services Leader, Deloitte & Touche LLP

11:00 AM - 11:45 AM 
Broadway Ballroom East, Level Two
The Industry Perspective

Discussion Facilitator
Michael Kaiser, Executive Director, National Cyber Security Alliance (NCSA)

Michael Brown, Rear Admiral, USN (Ret) and VP & GM Global Public Sector at RSA, The Security Division of EMC

Marcus Sachs, Vice President, National Security Policy, Verizon Communications

Chris Boyer, Assistant Vice President, Public Policy, AT&T Inc

11:45 AM - 12:15 PM 
Broadway Ballroom East, Level Two
Closing Remarks

Michael Daniel, Special Assistant to the President and Cyber Security Coordinator

12:30 PM - 01:30 PM 
Kitchen Notes Restaurant, Lobby Level
State Member Luncheon

State Members Only

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