Maryland - Gaylord National Harbor, May 5-7, 2019
Nashville, TN - JW Marriott , October 13-16, 2019
Business Intelligence (BI) is the catalyst for making good management decisions. The Virginia Information Technologies Agency recognized that BI is key to maintaining Virginia’s excellent management reputation.
This session presents how the initiative to upgrade Virginia’s BI tools recognized that the people and business process issues were more critical to success than the BI technology. You will hear how Virginia’s initiative to upgrade BI tools used the creation of a knowledge worker community of practice – a Business Intelligence Competency Center (BICC) – to raise the level of business involvement in the increased use of BI.
This teleconference provided an update on the START initiative (Strategy to Apply Reusable Technology) which was introduced at the 2010 NASCIO Midyear Conference in Baltimore. This All States Briefing call presented the background and futures for what is highly anticipated as a game changing initiative. This conference call also provided a forum for discussion and exploration of the START initiative. START intends to create a new model for health and human services that will move from program centric to person centric.