NASCIO Resources

The State CIO Operating Model: A Playbook for Managing Change in a Sustainable Way

  • May 2019
  • Number of views: 1828
The State CIO Operating Model: A Playbook for Managing Change in a Sustainable Way

This is the fourth in our NASCIO series “The CIO Operating System:  Managing Change in a Sustainable Way.”  It is also the culmination of the work from NASCIO’s project team and a partnership with Integris Applied, Inc., a corporate member of NASCIO, that began in January of 2018.  This is a playbook of eleven plays that any state or territory can utilize in order to move into a new operating model.  This operating model creates a highly disciplined state CIO organization that proactively engages with state agencies, understands current and emerging program and citizen needs, as well as maintains market awareness of current and emerging trends and offerings.  Moving into and maturing this model is essential for each state and territory to effectively map capability demand with capability supply.

This report looks to the past in that it is the highlight and culmination of the first year of this special project, synthesizing all the previous work which includes three reports, a recorded webinar, a survey of state CIOs.    It looks to the future in that the plays will be further developed with necessary guidance on how to effectively execute these eleven plays.  The next big push in this project will be the development of the “DevOps” for the new multisourcing operating model.  This playbook then becomes the launching point for the future.  In many ways this report and the project that produced it is an inflexion point coincident with NASCIO’s 50th anniversary.  Much has been accomplished within the NASCIO community in the past 50 years.  And we celebrate all of that.  Then we look to the future and consider “what is possible?”  This playbook is the first step into that future.  So fasten your seat belts, and get ready for the next major phase.  Its going to be a wonderful ride! 
 

Perspectives on Privacy: A Survey and Snapshot of the Growing State Chief Privacy Officer Role

  • March 2019
  • Number of views: 2298
Perspectives on Privacy: A Survey and Snapshot of the Growing State Chief Privacy Officer Role

Compared to a private company or even any other level of government, the need to focus on privacy at the state level is significant. The amount of personal information citizens provide to their state outweighs anything a citizen provides to any one company. Because of this, we have seen number of states who have hired a chief privacy officer increase rapidly over the last several years. This NASCIO research provides a snapshot of the state chief privacy officer position, the background of CPOs, what they do in their roles, how the role is administratively structured and their advice for states interested in creating the position. 

State of Washington: Privacy Modeling Demo (webinar)

  • March 2017
  • Number of views: 6576
State of Washington: Privacy Modeling Demo (webinar)
Government is using more data than ever in rendering services to citizens, yet government has few tools to enforce privacy rules or considerations and can’t simply hire enough to meet the demand for expertise. After consulting with academic and legal experts form the privacy community in Seattle, the state's Chief Privacy Officer, Alex Alben, retained a software firm to create a web application which  returns relevant search requests based on the intended use of personal information in a product or service.

Managing Change: How the Indiana County/State Data Sharing Initiative Mapped Its Way to Success (webinar)

  • February 2017
  • Number of views: 7677
Managing Change: How the Indiana County/State Data Sharing Initiative Mapped Its Way to Success (webinar)
All 92 Indiana counties have voluntarily provided key geospatial data with the Indiana Geographic Information Office. One hundred percent cooperation was not easy and it took several years to accomplish. This presentation focuses on the drivers that encouraged the effort and the resistors that hampered success and how managing both sides of the change equation worked in Indiana.

Data Strategy: Essential for State Governments (webinar)

  • February 2017
  • Number of views: 9331
Data Strategy: Essential for State Governments (webinar)
All state governments need a guided approach to managing their data and information to obtain the maximum value for success in a challenging environment.  An Enterprise Data/Information Management (EDM/EIM) initiative provides the framework for a state to deliver real information knowledge and provide true value to their citizens.  This session provides the framework of the domain known as enterprise data / information management, explains its essential components, gives the reasons that state governments should create a sustained data management program, and demonstrates some benefits that successful state EDM/EIM programs have achieved.

Advanced Cyber Analytics

  • April 2016
  • Number of views: 16990
Advanced Cyber Analytics
This report examines the subject of advanced cyber analytics.  It makes the case for states to invest in such capabilities and maintain ongoing maturity in advanced analytics.  All organizations, including state government must also develop and maintain response capabilities that continuously mature in sophistication in order to keep pace with an ever changing threat landscape. State government remains in a defensive position.  With the advent of multi-vector strategies by cyber criminals, state government now more than ever needs the ability to correlate disparate data sources generated from the myriad of security tools agencies have already invested in.  Examples of advanced analytics tools are provided.  The report includes a call to action list, a checklist, key questions, and recommendations.

NASCIO & NIEM Working Together (webinar)

  • April 2016
  • Number of views: 9279
NASCIO & NIEM Working Together (webinar)

This webinar presents a discussion on how government can improve its effectiveness through better collaboration and information sharing. Examples of intergovernmental collaborative projects are presented by state and local government recipients of the Best of NIEM awards.

Cyber Disruption Response Planning Guide

  • April 2016
  • Number of views: 25147
Cyber Disruption Response Planning Guide

State government must now view cyber attacks that are more than cyber incidents.  We must prepare for larger magnitude events.  These can be termed cyber disruptions, disasters or even catastrophes.  This publication includes the following:

  • A call to action for states to develop state cyber disruption response plans that include: a governance structure that clearly designates who is in charge in a given event or phase of an event; development of a risk profile for state assets; collaboration among the various agencies that have cyber responsibility; and a communication plan to ensure the right people have the right information as early as possible so they can response effectively.
  • A checklist for states to work with in developing progress toward a cyber disruption response operating discipline.
  • A cross functional process description that can be used as a starting point for states to develop their own unique cross functional process for orchestrated planning and response at various threat levels.

State CIO Top Ten Policy and Technology Priorities for 2016

  • November 2015
  • Number of views: 29518
State CIO Top Ten Policy and Technology Priorities for 2016
Each year NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO's programs, planning for conference sessions, and publications.

Data: the Lifeblood of State Government

  • October 2015
  • Number of views: 15683
Data: the Lifeblood of State Government
This report presents the case for investing in data management. It presents in simple terms WHY data and information must be properly managed. The report presents basic rationale for investing in the development of a formal data management program. This report is the first in a series of reports that will deal with WHY is data management important; HOW does state government get started; Legal aspects of data management.
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