Nashville, TN - JW Marriott , October 13-16, 2019
Maryland, MD - Gaylord National Harbor, May 3-6, 2020
This is the fourth in our NASCIO series “The CIO Operating System: Managing Change in a Sustainable Way.” It is also the culmination of the work from NASCIO’s project team and a partnership with Integris Applied, Inc., a corporate member of NASCIO, that began in January of 2018. This is a playbook of eleven plays that any state or territory can utilize in order to move into a new operating model. This operating model creates a highly disciplined state CIO organization that proactively engages with state agencies, understands current and emerging program and citizen needs, as well as maintains market awareness of current and emerging trends and offerings. Moving into and maturing this model is essential for each state and territory to effectively map capability demand with capability supply.
This report looks to the past in that it is the highlight and culmination of the first year of this special project, synthesizing all the previous work which includes three reports, a recorded webinar, a survey of state CIOs. It looks to the future in that the plays will be further developed with necessary guidance on how to effectively execute these eleven plays. The next big push in this project will be the development of the “DevOps” for the new multisourcing operating model. This playbook then becomes the launching point for the future. In many ways this report and the project that produced it is an inflexion point coincident with NASCIO’s 50th anniversary. Much has been accomplished within the NASCIO community in the past 50 years. And we celebrate all of that. Then we look to the future and consider “what is possible?” This playbook is the first step into that future. So fasten your seat belts, and get ready for the next major phase. Its going to be a wonderful ride!
Multisourcing is emerging as the discipline for managing a complex and diversified portfolio of services and service providers. These services are being employed to meet the continual evolving demand for creatively delivering government services through new channels with new functionality. In this evolving circumstance there is the need for a new operating model the state chief information officer can employ to bring together agencies needs and demands with available emerging technologies and management disciplines. This report opens the door to this discussion and explores the underlying forces of change that are driving the need for a new operating model.
This webinar focused on business related software risk. This is the risk that organizations face that is inherent in systems and applications. There are three levels of risk associated with the structure of systems. They include the system level, the technology level and the code level. In this webinar, we explored the magnitude of risk attributable to each of these layers.
Systems and applications in the 21st Century enterprise are highly complex involving many layers and components, technologies, languages. All of this complexity creates risk. Add to this the advent of cloud, mobile, and new approaches to development such as agile and we find mission critical business processes are supported by highly complex portfolio of technology and development that must be orchestrated by an overall architecture.
We explored what can be done about managing this complexity and the inherent risk that accompanies it. You will learn about the Consortium for IT Software Quality (CISQ) and recent legislation that demonstrates the importance government is placing on this type of risk at the federal and state level.
This report describes the basics of how to get started with a data management discipline. It maintains a simple approach to gaining support including governance, bringing together the right stakeholders, and establishing a compelling business case. This report is the second in a series of reports that deals with WHY is data management important; HOW does state government get started.