NASCIO Resources

The State CIO Operating Model: A Playbook for Managing Change in a Sustainable Way

  • May 2019
  • Number of views: 3627
The State CIO Operating Model: A Playbook for Managing Change in a Sustainable Way

This is the fourth in our NASCIO series “The CIO Operating System:  Managing Change in a Sustainable Way.”  It is also the culmination of the work from NASCIO’s project team and a partnership with Integris Applied, Inc., a corporate member of NASCIO, that began in January of 2018.  This is a playbook of eleven plays that any state or territory can utilize in order to move into a new operating model.  This operating model creates a highly disciplined state CIO organization that proactively engages with state agencies, understands current and emerging program and citizen needs, as well as maintains market awareness of current and emerging trends and offerings.  Moving into and maturing this model is essential for each state and territory to effectively map capability demand with capability supply.

This report looks to the past in that it is the highlight and culmination of the first year of this special project, synthesizing all the previous work which includes three reports, a recorded webinar, a survey of state CIOs.    It looks to the future in that the plays will be further developed with necessary guidance on how to effectively execute these eleven plays.  The next big push in this project will be the development of the “DevOps” for the new multisourcing operating model.  This playbook then becomes the launching point for the future.  In many ways this report and the project that produced it is an inflexion point coincident with NASCIO’s 50th anniversary.  Much has been accomplished within the NASCIO community in the past 50 years.  And we celebrate all of that.  Then we look to the future and consider “what is possible?”  This playbook is the first step into that future.  So fasten your seat belts, and get ready for the next major phase.  Its going to be a wonderful ride! 
 

The CIO Operating System: Managing Change in a Sustainable Way (webinar)

  • September 2018
  • Number of views: 3458
The CIO Operating System: Managing Change in a Sustainable Way (webinar)

This webinar presents the basics concepts of multisourcing and the “New State CIO Operating Model.” The presentation covers an overview of the NASCIO Multisourcing Initiative which began in January of 2018 in partnership with Integris Applied, Inc. The framework and the maturity model that are being employed as major references throughout the project are presented and explained.

The project workplan includes a survey to be completed by each state and territory, and will be distributed in September 2018. This webinar provides background on the new State CIO Operating Model for those completing the survey. Preliminary results from the survey will be presented at the NASCIO 2018 Annual Conference.

State CIO as Broker: A New Model

  • April 2018
  • Number of views: 8432
State CIO as Broker: A New Model

Multisourcing is emerging as the discipline for managing a complex and diversified portfolio of services and service providers.  These services are being employed to meet the continual evolving demand for creatively delivering government services through new channels with new functionality.   In this evolving circumstance there is the need for a new operating model the state chief information officer can employ to bring together agencies needs and demands with available emerging technologies and management disciplines.  This report opens the door to this discussion and explores the underlying forces of change that are driving the need for a new operating model.  

Making The Shift from IT to Business Data Governance (webinar)

  • January 2018
  • Number of views: 4934
Making The Shift from IT to Business Data Governance (webinar)
From an assembly line service model to a one-stop service model, government is increasingly pressured to efficiently streamline and/or collaborate services, internally and for the citizens we serve. What does this mean for the data? Ellena Schoop walked through several recent case studies on data governance in the state of Minnesota, the similarities and differences. This presentation was interactive, and it will help you with techniques on where to start and how to make the shift from IT to the business leading the data governance effort.

Managing Software Risk in a Multi-Sourced Environment (webinar)

  • November 2017
  • Number of views: 4655
Managing Software Risk in a Multi-Sourced Environment (webinar)

This webinar focused on business related software risk.  This is the risk that organizations face that is inherent in systems and applications.  There are three levels of risk associated with the structure of systems.  They include the system level, the technology level and the code level.  In this webinar, we explored the magnitude of risk attributable to each of these layers.  

Systems and applications in the 21st Century enterprise are highly complex involving many layers and components, technologies, languages.  All of this complexity creates risk.  Add to this the advent of cloud, mobile, and new approaches to development such as agile and we find mission critical business processes are supported by highly complex portfolio of technology and development that must be orchestrated by an overall architecture.

We explored what can be done about managing this complexity and the inherent risk that accompanies it. You will learn about the Consortium for IT Software Quality (CISQ) and recent legislation that demonstrates the importance government is placing on this type of risk at the federal and state level.
 

Digital Transformation in Government: The Illinois Blockchain Initiative (webinar)

  • June 2017
  • Number of views: 9371
Digital Transformation in Government: The Illinois Blockchain Initiative (webinar)
During this session with NASCIO, a team from Illinois will share their Blockchain experiences and best practices to date including regulatory, industry, technology maturity and potential public sector usage of this emerging technology. They will also drill down on progress to date as the state has embarked upon a series of 5 proof of concept use cases for Blockchain.
 
The Illinois Blockchain Initiative (IBI) was launched earlier this year. The goal of the initiative is to determine if this groundbreaking technology can be leveraged to create more efficient, integrated and trusted state services, while providing a welcoming environment for the Blockchain community. 
 
Blockchain and distributed ledger technology has the potential to transform the delivery of public and private services, redefine the relationship between government and the citizen in terms of data sharing, transparency and trust, and make a leading contribution to the State’s digital transformation. 
 

Why an EA Driven Approach is Crucial to Successful IT Procurement (webinar)

  • June 2017
  • Number of views: 5648
Why an EA Driven Approach is Crucial to Successful IT Procurement (webinar)
 John MacMillan, CIO, Pennsylvania explains how states can leverage EA for improved IT procurement and align with enterprise IT strategies, architecture and standards-based acquisition.

Enterprise Architecture (EA) is the blueprint for state information technology (IT), serves as the state's IT vision and drives every enterprise-level decision. EA-driven procurement provides:

  • A framework and governance for establishing standards for IT
  • Delivers IT services more effectively through streamlined investments
  • Reduces silos in state government
  • Decreases costs through standardization
  • Assists service providers in framing projects and delivering solutions that are consistent with the state government enterprise direction
  • Streamlines negotiations and contract management

Blockchains: Moving Digital Government Forward in the States

  • May 2017
  • Number of views: 18163
Blockchains: Moving Digital Government Forward in the States

This brief will open the discussion about blockchains and the potential impact on state government.  We won’t delve into the mechanics of blockchains, nor the potential for proliferation of new “e-currencies.”  We want to open the door to the world of blockchains through a variety of conversations with leaders in state government and industry in order to begin discussions regarding where blockchain technology can serve the mission of state government. 

Better Data Security Through Classification: A Game Plan for Smart Cybersecurity Investments

  • April 2017
  • Number of views: 7347
Better Data Security Through Classification: A Game Plan for Smart Cybersecurity Investments
The brief, a joint project between NASCIO’s Cybersecurity Committee and Data Protection Working Group, explains why a risk based cybersecurity approach is the most beneficial to state government data. When states take a risk based approach they improve operational efficiency, assessments are more accurate, attack surfaces are reduced and decision making is improved. As the brief states, taking an enterprise mentality brings together previously silo-based security and IT tools and allows for ongoing and continuous data monitoring and assessing.

Advancing Digital Government: Better Decision-Making Through Data Sharing Agreements

  • March 2017
  • Number of views: 8472
Advancing Digital Government: Better Decision-Making Through Data Sharing Agreements

This report describes the purpose and the principles for creating data sharing agreements as well as enterprise wide memorandum of understanding (MOU).  The intent is to avoid surprises and ensure everyone involved knows the parameters for sharing certain types of information.  When possible, enterprise MOUs should be in place that encourage information sharing.  The ultimate outcome is better informed decisions so state government is reaching the outcomes it is seeking for its citizens.

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