NASCIO Resources

2016 State CIO Survey: The Adaptable State CIO

  • September 2016
  • Number of views: 15864
2016 State CIO Survey: The Adaptable State CIO

NASCIO, Grant Thornton LLP and CompTIA have collaborated for a seventh consecutive year to survey state government IT leaders on current issues, trends and perspectives. New service delivery models, innovative technology solutions, and rising customer expectations all require state CIOs to adapt continually to changing circumstances.

Value and Vulnerability: The Internet of Things in a Connected State Government

  • June 2016
  • Number of views: 13873
Value and Vulnerability: The Internet of Things in a Connected State Government
States are finding that the “Internet of Things” (IoT) can improve efficiency, reduce waste and connect citizens to state services in faster and more affordable ways. But with that value comes vulnerability. States must consider security, privacy, accessibility and standardization when crafting a roadmap for IoT. This policy brief describes ways that states are currently implementing IoT, possibilities for the coming years, and recommendations on avoiding difficulties along the way.

2015 State CIO Survey: The Value Equation

  • October 2015
  • Number of views: 25644
2015 State CIO Survey: The Value Equation
NASCIO, Grant Thornton LLP and CompTIA have collaborated for a sixth consecutive year to survey state government IT leaders on current issues, trends and perspectives. The survey sponsors seek to provide these state government IT leaders with an opportunity to voice their thoughts and opinions on matters of high importance. Governors, legislatures and business leaders can benefit from these knowledgeable insights about essential state IT services. As highlighted in the survey results, the state IT and business landscape continues to change, reflecting both emerging approaches to delivering IT products and services, and also the faster paced, more complex environment faced by state CIOs. We asked state CIOs to share their perspective on a number of topics, with a particular focus on the emerging role of the CIO as a broker of shared services, and on the use of incremental software development approaches to accelerate the delivery of value to customers. These topics share a common theme – customer expectations continue to rise, and state CIOs must be agile enough to adapt to changing circumstances and to rapidly deliver business value. State CIOs also shared their thoughts on the leadership attributes they perceive as most valuable for a state CIO, and which dimensions of the role were most critical for success. Cybersecurity , cloud services, mobility, broadband and IT procurement represent other high priority topics covered in the survey report.

2014 State CIO Survey: Charting the Course

  • September 2014
  • Number of views: 16928
2014 State CIO Survey: Charting the Course
NASCIO, TechAmerica, and Grant Thornton LLP have collaborated for a fifth consecutive year to survey state government IT leaders on current issues, trends and perspectives. The continuing economic situation creates problems for states when citizen demands for services continue or grow. The survey sponsors seek to provide these state government IT leaders with an opportunity to voice their thoughts and opinions on matters of high importance. Governors, legislatures and business leaders can benefit from these knowledgeable insights about essential state IT services. As major changes continue to sweep through the state IT landscape, we asked state CIOs to share their perspective on the status and future direction of the state CIO organization and the overall enterprise. While the survey covered a wide variety of topics, we asked CIOs to focus particularly on three main topics - the planning and oversight of critical projects, sourcing and the use of data as a strategic asset. These topics share a common theme in that they all require the CIO to establish priorities, collaborate with stakeholders and integrate with multiple external organizations.

States and Open Data: From Museum to Marketplace - What's Next

  • May 2014
  • Number of views: 9057
States and Open Data: From Museum to Marketplace - What's Next
NASCIO takes a look at what has occurred across the states since NASCIO's first report on open data published in 2009. This latest report examines progress in open data across state and local government. Open data initiatives are advancing at all levels of government in the United States and globally. States and local governments have partnered with industry to create innovative capabilities in delivering data to consumers. Those consumers include citizens, business, non-profit organization and government. The report also presents recommendations for continuing to advance state government open data initiatives and begin moving to a next level of maturity.

Examining State Social Media Policies: Closing the Gaps

  • June 2013
  • Number of views: 6156
Examining State Social Media Policies: Closing the Gaps

The issue brief focuses on state use of social media, specifically on state social media participation policies ("SMPP's"). NASCIO's Legal Advisory Working Group took a look at 31 SMPPs, which focus specifically on guidance/policy given to state employees regarding their participation in social media.

States have come a long way in the past few years, with the majority implementing social media policies or working towards one. However, some of the gaps found have the potential to open up states to some severe heartburn: including employee discontent, management concerns, public perception and liability.

The issue brief also addresses the inclusion of clauses on confidentiality, ethical conduct, security and privacy, and transparency in SMPP's.

Security at the Edge: Protecting Mobile Computing Devices Part II: Policies on the Use of Personally Owned Smartphones in State Government

  • March 2010
  • Number of views: 3898
Security at the Edge: Protecting Mobile Computing Devices  Part II: Policies on the Use of Personally Owned Smartphones in State Government
Due to the pervasive use of personally owned smartphones in the U.S., practical concerns have arisen around state employee requests to use these devices for state business. The potential for security incidents and data breaches is a practical concern that state CIOs and CISOs must address when establishing security standards. While these devices make the work lives of employees less complicated, and perhaps reduce state IT acquisition costs, officials must once again face the classic dilemma of balancing risks and rewards. Policies on the Use of Personally Owned Smartphones in State Government highlights the trend toward states establishing security policies and standards for connecting personally owned smartphones to government networks.

Security at the Edge — Protecting Mobile Computing Devices

  • July 2009
  • Number of views: 10701
Security at the Edge — Protecting Mobile Computing Devices
The business of government is increasingly conducted or supported by mobile computing devices as states adopt these tools to un-tether traditional office workers from their desks or employ them for a wide variety of purposes in the field. Use of mobile devices is so widespread that it is difficult to imagine how state governments can operate without them, given their increased computing power and the ease with which they may be integrated with state networks and databases via the Internet. At the same time, however, mobile devices are unusually vulnerable to loss, theft, mis-use, or misconfiguration, which can and does lead to the loss of sensitive data. Security at the Edge highlights the risks associated with uncontrolled use of mobile devices, and targets the standards and procedural controls that allow state CIOs to better secure them.
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