Baltimore, Maryland Baltimore Hilton, April 22-24, 2018
San Diego, CA Hilton San Diego Bayfront, October 21-24, 2018
Multisourcing is emerging as the discipline for managing a complex and diversified portfolio of services and service providers. These services are being employed to meet the continual evolving demand for creatively delivering government services through new channels with new functionality. In this evolving circumstance there is the need for a new operating model the state chief information officer can employ to bring together agencies needs and demands with available emerging technologies and management disciplines. This report opens the door to this discussion and explores the underlying forces of change that are driving the need for a new operating model.
Pew interviewed over 350 state leaders across the U.S. and reviewed relevant laws, documents, and policies in all the states to produce a report detailing five key actions states can take to promote data-driven decision-making:
• Plan ahead by setting up guiding goals and structures.
• Build the state government's capacity to effectively use data.
• Ensure that quality data can be accessed and used by stakeholders.
• Analyze data to create meaningful information.
• Sustain support for continued data efforts.
This webinar provided a fresh understanding of the challenges facing state governments today, as well as insights on how they can capitalize on these key actions to promote data-driven decision-making.