NASCIO Resources

The State CIO Operating Model: A Playbook for Managing Change in a Sustainable Way

  • May 2019
  • Number of views: 941
The State CIO Operating Model: A Playbook for Managing Change in a Sustainable Way

This is the fourth in our NASCIO series “The CIO Operating System:  Managing Change in a Sustainable Way.”  It is also the culmination of the work from NASCIO’s project team and a partnership with Integris Applied, Inc., a corporate member of NASCIO, that began in January of 2018.  This is a playbook of eleven plays that any state or territory can utilize in order to move into a new operating model.  This operating model creates a highly disciplined state CIO organization that proactively engages with state agencies, understands current and emerging program and citizen needs, as well as maintains market awareness of current and emerging trends and offerings.  Moving into and maturing this model is essential for each state and territory to effectively map capability demand with capability supply.

This report looks to the past in that it is the highlight and culmination of the first year of this special project, synthesizing all the previous work which includes three reports, a recorded webinar, a survey of state CIOs.    It looks to the future in that the plays will be further developed with necessary guidance on how to effectively execute these eleven plays.  The next big push in this project will be the development of the “DevOps” for the new multisourcing operating model.  This playbook then becomes the launching point for the future.  In many ways this report and the project that produced it is an inflexion point coincident with NASCIO’s 50th anniversary.  Much has been accomplished within the NASCIO community in the past 50 years.  And we celebrate all of that.  Then we look to the future and consider “what is possible?”  This playbook is the first step into that future.  So fasten your seat belts, and get ready for the next major phase.  Its going to be a wonderful ride! 
 

Perspectives on Privacy: A Survey and Snapshot of the Growing State Chief Privacy Officer Role

  • March 2019
  • Number of views: 1991
Perspectives on Privacy: A Survey and Snapshot of the Growing State Chief Privacy Officer Role

Compared to a private company or even any other level of government, the need to focus on privacy at the state level is significant. The amount of personal information citizens provide to their state outweighs anything a citizen provides to any one company. Because of this, we have seen number of states who have hired a chief privacy officer increase rapidly over the last several years. This NASCIO research provides a snapshot of the state chief privacy officer position, the background of CPOs, what they do in their roles, how the role is administratively structured and their advice for states interested in creating the position. 

The State CIO Operating Model: Bridging Trends and Action

  • February 2019
  • Number of views: 2089
The State CIO Operating Model: Bridging Trends and Action

In this third in our series related to NASCIO’s “The CIO Operating System:  Managing Change in a Sustainable Way,” we explore a maturity model that can help state CIOs develop their organization and explain their leadership role to a broad stakeholder audience.  This paper creates a connection between trends and action and supports NASCIO’s mission to represent state CIOs in the evolving state government market.  The maturity model provides a set of milestones for states to strive toward.  Each maturity level is described using key characteristics.  This not only provides states with a way for assessing their current state but also assists in creating the next set of goals as they move up the maturity curve.  A ratings table is presented that provides a more detailed set of dimensions that characterize the new operating model.  The paper culminates with a short assessment of some the key learnings from a survey of the states that was conducted in the third quarter of 2018.

Technology Forecast 2019: What State and Local Government Technology Officials Can Expect (webinar)

  • January 2019
  • Number of views: 1608
Technology Forecast 2019: What State and Local Government Technology Officials Can Expect (webinar)
For this popular annual event, the NASCIO and PTI executive directors came together to provide their perspectives and commentary on the information technology priorities, trends and issues that will be impacting state and local governments for the coming year.
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