NASCIO Resources

VoIP and IP Telephony: Planning for Convergence in State Government

  • May 2005
  • Number of views: 3616
VoIP and IP Telephony: Planning for Convergence in State Government
The keen interest in Voice over Internet Protocol (VoIP) and Internet Protocol (IP) Telephony and its accelerated adoption rate has led to the realization that the long-established Public Switched Telephone Network (PSTN) voice business model will be facing its end of life in the next 10 to 15 years. This report, a product of NASCIO's Infrastructure Subcommittee, is intended to provide an understanding of the fundamental issues facing organizations as they assess VoIP and IP Telephony. It contains a description of the operation and functionality of the legacy PSTN, an explanation of voice transport over the Internet and IP Telephony, and a discussion of the issues and drivers associated with the migration from the PSTN to converged voice and data networks.

Getting What You Need on the Way to the Win-Win! Leveraging the RFP in State Technology Procurements

  • May 2005
  • Number of views: 2689
Getting What You Need on the Way to the Win-Win! Leveraging the RFP in State Technology Procurements
This publication was co-produced by NASCIO and NASPO (National Association of State Procurement Officials). This brief provides a broad view of how a variety of stakeholders can use the RFP (Request for Proposal) process to the state’s and the citizens’ benefit.

TLK2UL8R: The Privacy Implications of Instant and Text Messaging Technologies in State Government

  • May 2005
  • Number of views: 3008
TLK2UL8R: The Privacy Implications of Instant and Text Messaging Technologies in State Government
This brief explores the privacy implications of Instant Messaging (IM) applications—both consumer and enterprise-grade—in the context of the state workplace. It also addresses the privacy implications of text messaging and chat technologies.
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