NASCIO Resources

Transforming Government through Change Management: The Role of the State CIO

  • April 2007
  • Number of views: 6357
Transforming Government through Change Management: The Role of the State CIO
This white paper reviews contemporary ideas surrounding the subject of organizational transformation, presents a state perspective on the issue, and provides the state CIO with relevant recommendations and calls to action. The accompanying research summary provides a short overview of the research findings presented in the white paper.

The paper illustrates that change is an ongoing process that requires organizations to become change competent. It emphasizes that as with enterprise architecture, the best approach to organizational change involves incremental, step-by-step transformation that is effectively delivered through valued relationships involving all stakeholders.

Insider Security Threats: State CIOs Take Action Now!

  • April 2007
  • Number of views: 5089
Insider Security Threats: State CIOs Take Action Now!
This brief examines the often overlooked threats from within. Media attention has focused primarily on external threats with federal government and industry reports revealing alarming hacking and identity theft statistics. However, threats from within both public and private sector organizations may be even more prevalent than external threats and can have equally if not more serious consequences.

Harmony Helps: A Progress Report on State Government Internet Presence

  • March 2007
  • Number of views: 4390
Harmony Helps: A Progress Report on State Government Internet Presence
This brief explores how state web portals have matured and examines the impact of the 2003 expansion of the dot-gov domain to state and local governments; trends in state portal domain naming conventions; trends in Internet portal branding and marketing; the alignment of agency websites and state email addressing with the state portal; areas of cross-boundary collaboration for online services; and areas for future progress in cross-boundary collaboration for online services.

The New and Improved DST: Are You Ready?

  • February 2007
  • Number of views: 4384
The New and Improved DST: Are You Ready?
This issue brief calls attention to the change in Daylight Savings Time in 2007, as a provision of the United States Energy Policy Act of 2005, and gives pointers to state CIO’s about how the change may affect their applications and systems.

Building Better Government through Enterprise Architecture

  • February 2007
  • Number of views: 5334
Building Better Government through Enterprise Architecture
State government is becoming increasingly more complex. Policy makers are facing significant challenges ranging from global economics to rising citizen expectations to ongoing fiscal crisis. How can today's policy maker manage the complexity of state government in today's world? The answer is the discipline of enterprise architecture.

Staying Connected to Your Customers: Strategies and Tactics to Grow Enterprise IT Services

  • December 2006
  • Number of views: 4593
Staying Connected to Your Customers: Strategies and Tactics to Grow Enterprise IT Services
This brief covers the topic of utilizing CRM strategies and tactics to sustain and grow relationships with agencies once the CIO has established buy-in for consolidated and shared enterprise services.

2006 Compendium of Recognition Awards for Outstanding Achievement in the Field of Information Technology

  • December 2006
  • Number of views: 4250
2006 Compendium of Recognition Awards for Outstanding Achievement in the Field of Information Technology
A product of NASCIO’s Recognition Awards program, this compendium highlights the most innovative initiatives and best practices identified from this year’s record number of submissions. Included are the complete nomination materials from the twelve award-winning initiatives as well as the projects commended with honorable mentions.

State CIO Top Ten Policy and Technology Priorities for 2007

  • November 2006
  • Number of views: 5728
State CIO Top Ten Policy and Technology Priorities for 2007
Each year NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO's programs, planning for conference sessions, and publications.

Profiles of Progress: State Health IT Initiatives

  • November 2006
  • Number of views: 5176
Profiles of Progress: State Health IT Initiatives
A product of NASCIO’s Health IT Committee, this compendium provides a state-by-state “snapshot” of progress that each state has made in the health information technology (HIT) implementation process. Each individual state profile highlights the steps that states are taking in regards to HIT issues, from Executive Orders and legislative-driven initiatives to public/private or public/non-profit partnerships. Most importantly, the compendium examines the roles and responsibilities the state CIO has in these efforts.

Relationships Matter: Customer Service Strategies to Promote Enterprise Services

  • October 2006
  • Number of views: 4663
Relationships Matter: Customer Service Strategies to Promote Enterprise Services
This brief provides an overview of the challenges state CIOs face when promoting enterprise services under statewide IT consolidation and shared services initiatives. The brief also identifies methods for achieving strategic initiatives using proven customer service strategies and examines the types of business processes used to successfully launch and promote consolidation and shared enterprise services.
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