Baltimore, Maryland Baltimore Hilton, April 22-24, 2018
San Diego, CA Hilton San Diego Bayfront, October 21-24, 2018
Cross-jurisdictional collaboratives are on the rise. As the number of such collaboratives increases, there are essential ingredients for framing and sustaining successful and even exceptional collaborative arrangements that deliver real outcomes. As NASCIO reviewed successful collaboratives, proper governance continually surfaced as one of those essential ingredients for effective sharing of government information and services and effective employment of technology across two or more enterprises. This issue brief presents examples of effective governance and describes what constitutes effective governance.
The Healthcare Information and Management Systems Society (HIMSS) and National Association of State Chief Information Officers (NASCIO) formed a collaboration to determine how the State Chief Information Officer (CIO) views the current health information technology landscape. Specific areas of focus for this study included Medicaid Management Information Systems (MMIS), Medicaid Eligibility Systems, Data Governance and Identity Management, State Level Health Information Exchanges, Shared Services and Collaborations. This study combined HIMSS' expertise in health information technology and information exchange with NASCIO's expertise representing state CIOs and information technology executives from the states, territories and the District of Columbia. The results of this collaborative survey will serve those seeking to understand the current environment of State healthcare technology initiatives ranging from governance models to data exchange activities. This analysis will also facilitate understanding of the intersection of the state CIO's role with state health information technology (HIT) projects. This collaboration represents one of the first holistic analyses focused on the state CIO perspective of State HIT projects.
The issue brief focuses on state use of social media, specifically on state social media participation policies ("SMPP's"). NASCIO's Legal Advisory Working Group took a look at 31 SMPPs, which focus specifically on guidance/policy given to state employees regarding their participation in social media.
States have come a long way in the past few years, with the majority implementing social media policies or working towards one. However, some of the gaps found have the potential to open up states to some severe heartburn: including employee discontent, management concerns, public perception and liability.
The issue brief also addresses the inclusion of clauses on confidentiality, ethical conduct, security and privacy, and transparency in SMPP's.
Cloud-based file sharing solutions have become very popular and certainly a growing and significant part of day-to-day computing. It is easy to see why these services are attractive to state government users after using them in many facets of their personal life. With a wide variety of choices in the market, these solutions are easy to access, configure and use. They support multiple devices (especially mobile), and data in multiple formats. The most important consideration for state employee users – these file sharing services are free. Since the release of the 2012 NASCIO and Deloitte Cybersecurity Study, more security and policy questions have been raised on the use of free cloud services by states. In addition to the May 2012 Capitals in the Clouds IV guidance on rogue cloud users, states have continued to seek out leading practices on how to put the proper controls in place, meet security standards, craft acceptable use policies, and identify the open records and legal concerns regarding terms of service. This brief helps to provide real experience from Commonwealth of Pennsylvania on free cloud services.
Join us to learn how the state of Hawaii has partnered with state and local government to share justice information using NIEM, and the Global Reference Architecture (GRA).
Cloud computing will continue to be an invaluable resource for state and local governments in their efforts to rationalize and optimize computing resources. Cloud computing should be seen as an IT innovation that can support rationalization and optimization of business services as well as IT services. Due diligence prescribes the necessity of exploring and evaluating jurisdictional issues in order to ensure long term sustainability and growing adoption of collaborative government operations in state and local government.