NASCIO Resources

Ready for the Challenge? State CIOs and Electronic Records: Issues, Opportunities and Best Practices

  • July 2008
  • Number of views: 7089
Ready for the Challenge? State CIOs and Electronic Records: Issues, Opportunities and Best Practices
States continue to struggle with new challenges presented by a growing portfolio of electronic records and digital content that must be preserved. Within this context, the issue of electronic records management has emerged as a high-priority policy and technology issue for State CIOs. This issue is now driven by emerging trends such as of new Web 2.0 collaboration tools that create e-records in forms that are transitory, yet still document the business of government, the vulnerability of essential e-records during disasters and a growing emphasis on transparency and accountability in state government, including online public access to records on spending, performance, procurements and contracts. This research brief underscores the need for enterprise collaboration for e-records management, provides information on fundamental concerns, outlines a framework for action and provides best practice examples from the states.

Green IT in Enterprise Practices: The Essential Role of the State CIO

  • May 2008
  • Number of views: 6490
Green IT in Enterprise Practices: The Essential Role of the State CIO
Green IT has become one of the fastest-growing trends in IT today, across all sectors and levels of government. Examining the ways in which state CIOs can become involved in shaping and promoting green IT practices and policies, this brief explores the critical role that state CIOs play in reducing their state’s carbon footprint. Featuring examples of successful green IT initiatives in state enterprise practices today, this brief highlights the many ways in which states are managing their IT hardware as well as utilizing technology to reduce their carbon footprint. With the states taking the lead in many aspects of green efforts nationwide, state CIOs have an opportunity to move the green benefits of an initiative to the forefront of strategic thinking and project planning, and this brief provides several starting points from which state CIOs can begin on the path to incorporate green IT efforts into their enterprise practices.

Data Governance - Managing Information As An Enterprise Asset: Part I - An Introduction

  • April 2008
  • Number of views: 8891
Data Governance - Managing Information As An Enterprise Asset: Part I - An Introduction
Data governance entails a universe of concepts, principles, and tools intended to enable appropriate management and use of the state’s investment in information. Part I on data governance presents an introduction that describes the basic concepts. Governance, and particularly data governance, is an evolutionary process. It begins with an understanding of the current investment and then manages that investment toward greater value for the state.

The Workforce Evolution: Recruiting and Retaining State IT Employees

  • April 2008
  • Number of views: 6908
The Workforce Evolution: Recruiting and Retaining State IT Employees
An upcoming shortage of state IT government workers is predicted by many to be evident and quickly approaching. As the state IT workforce begins to face the challenges of a potential worker shortage, and as it evolves to reflect the modern workforce of the future, employee recruitment and retention tactics must be examined in order to attract and retain top IT talent. A product of NASCIO’s State IT Workforce Working Group, this brief focuses on these recruitment and retention tactics for state CIOs by examining traditional and innovative recruitment strategies, successful retention initiatives and state best practices in each of these areas. By taking steps to augment a potential state IT worker shortage, state CIOs will be better prepared to face these challenges as they arise.

IT Governance and Business Outcomes – A Shared Responsibility between IT and Business Leadership

  • March 2008
  • Number of views: 17004
IT Governance and Business Outcomes – A Shared Responsibility between IT and Business Leadership
IT Governance is all about ensuring that state government is effectively using information technology in all government lines of business. This requires that the decision rights for IT investments and deployment are properly shared between the business and IT functions within state government. This issue brief provides an introduction to this very broad topic.

The Search Is On: State CIO Starting Points for E-Discovery

  • November 2007
  • Number of views: 7141
The Search Is On: State CIO Starting Points for E-Discovery
In its September 2007 Issue Brief entitled “Seek and Ye Shall Find? State CIOs Must Prepare Now for E-Discovery!”, NASCIO raised the importance of State CIO involvement in e-discovery and the need for collaborative state electronic records management activities to properly address e-discovery requests. In this follow-up Research Brief, NASCIO provides starting points for State CIOs to improve the state’s ability to successfully address legal requests for electronic information.

Connecting State and Local Government: Collaboration through Trust and Leadership

  • November 2007
  • Number of views: 6781
Connecting State and Local Government: Collaboration through Trust and Leadership
Citizen demand for efficient government often drives state agencies to seek out opportunities to deliver traditional services in non-traditional ways. Engaging in cross-boundary collaboration can be a way for states to leverage costs while providing citizens with streamlined services. Such collaboration is inevitable for state CIOs and this brief, a product of NASCIO’s Cross-Boundary Collaboration Committee, explores the unique challenges and opportunities of cross-boundary collaboration between state and local government entities. Highlighting successful examples of state-local collaborations already underway, this brief features the governance and financial models that were utilized for these collaborations. In addition, this brief examines the unique challenges facing state-local challenges and explores the ways in which states and localities can work together to achieve success and to lay the groundwork for future collaborative efforts.

Pandemic Planning and Response for State IT: Where’s My Staff?

  • November 2007
  • Number of views: 16980
Pandemic Planning and Response for State IT: Where’s My Staff?
Without the flow of electronic information, government comes to a standstill. When a state’s data systems and communication networks are disrupted, the problem can be serious and the impact farreaching. The consequences can be much more than an inconvenience. Serious disruptions to a state’s IT systems can lead to public distrust, chaos, fear and potential loss of life. Traditionally, IT disruptions are planned for based on anticipated disasters both natural and manmade that can physically damage facilities and equipment. However, we live in a time that holds the potential for a pandemic outbreak in your city, state or possibly the nation. What would you do as state chief information officer (CIO) if one day your staff did not come to the office because of a pandemic outbreak?

State CIO Top Ten Policy and Technology Priorities for 2008

  • November 2007
  • Number of views: 8234
State CIO Top Ten Policy and Technology Priorities for 2008
Each year NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO's programs, planning for conference sessions, and publications.

Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise Part III

  • October 2007
  • Number of views: 7099
Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise Part III
This research brief concludes the current NASCIO series on the subject of electronic records management and digital preservation. This subject area is very broad and has multiple dimensions, perspectives and challenges for the state IT community. The objective for the series is to highlight some of the key issues and make relevant recommendations to the state CIO. Ultimately, electronic records management and digital preservation must be a shared responsibility with understanding and support from the state CIO. Everyone within state government must play their part in managing the digital assets of the state.
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