NASCIO Resources

Relationships Matter: Customer Service Strategies to Promote Enterprise Services

  • October 2006
  • Number of views: 6002
Relationships Matter: Customer Service Strategies to Promote Enterprise Services
This brief provides an overview of the challenges state CIOs face when promoting enterprise services under statewide IT consolidation and shared services initiatives. The brief also identifies methods for achieving strategic initiatives using proven customer service strategies and examines the types of business processes used to successfully launch and promote consolidation and shared enterprise services.

Service Oriented Architecture: An Enabler of the Agile Enterprise

  • May 2006
  • Number of views: 8819
Service Oriented Architecture: An Enabler of the Agile Enterprise
This brief identifies what state CIOs need to know now regarding Service Oriented Architecture (SOA), including its business value, the vision for SOA, SOA governance, SOA as a program and SOA security.

A National Framework for Collaborative Information Exchange: What is NIEM?

  • March 2006
  • Number of views: 6550
A National Framework for Collaborative Information Exchange: What is NIEM?
The NIEM initiative is in its beginning stages but is already anticipated to be a major breakthrough initiative, which will have a tremendous impact on how government interoperates with the intention of making possible the communication among government lines of business at all levels of government.

This brief both summarizes the intention of this national initiative and provides guidance on participation in this effort.

NASCIO Enterprise Architecture Business Case Summary

  • October 2005
  • Number of views: 6795
NASCIO Enterprise Architecture Business Case Summary
NASCIO has collected success stories from a variety of sources including its various awards programs. NASCIO members have found that success stories provide an invaluable dimension of the underlying analysis when presenting the business case for EA related projects. These are now being made available to the greater NASCIO community to provide anecdotal information for developing a strong business case for EA. Much can be learned from these experiences and the reader is encouraged to contact the original source for any additional information or comment regarding those success stories that are most relevant.

IT Procurement and Enterprise Architecture: Recognizing the Mutual Benefits

  • October 2005
  • Number of views: 7178
IT Procurement and Enterprise Architecture: Recognizing the Mutual Benefits
This brief highlights the benefits of a closer alignment between IT Procurement and Enterprise Architecture (EA), which includes improving and streamlining IT investment decisions in a way that supports the state’s overall strategic goals and intent. It also identifies “touchpoints” at which these two disciplines can establish stronger ties and concludes with recommendations on how states can start down the path to greater EA-IT Procurement alignment.

The States and Enterprise Architecture: How Far Have We Come?

  • October 2005
  • Number of views: 6798
The States and Enterprise Architecture: How Far Have We Come?
NASCIO conducted a survey or "census" of the U.S. states to assess the level of enterprise architecture (EA) adoption and the experience with the NASCIO EA portfolio of products. NASCIO and the U.S. Department of Justice are interested to know the progress made in building awareness and EA capabilities at the state level. This survey effort and report supports the NASCIO program management function, which is responsible for measuring ongoing progress and effectiveness of NASCIO programs and initiatives.

Enterprise Repositories Issue Brief

  • August 2005
  • Number of views: 6755
Enterprise Repositories Issue Brief
NASCIO has identified the need for a repository for sharing a variety of enterprise artifacts, presentations, and white papers across the NASCIO community. CORE.gov is the preferred repository for meeting the needs of state and territorial government. This research brief describes the issues, constraints, options and recommendations.

PERSPECTIVES - Government Information Sharing: Calls to Action

  • March 2005
  • Number of views: 6585
PERSPECTIVES - Government Information Sharing: Calls to Action
NASCIO is pleased to announce the release of a new publication on the subject of information sharing. NASCIO has pulled together interviews and articles from a variety of contributors from integrated justice, homeland security, environmental protection, transportation, public health and economic development. Perspectives includes discussions from federal, state and county government. Not so surprisingly, according to the contributors to this first issue of Perspectives, technology is not the major barrier. This report presents barriers to information sharing and the “Calls to Action” to overcome these barriers.

Enterprise Architecture Assessment Tour Report

  • October 2004
  • Number of views: 6995
Enterprise Architecture Assessment Tour Report
Enterprise Architecture Assessment Tour Report

Enterprise Architecture Maturity Model Validation Report

  • December 2003
  • Number of views: 6967
Enterprise Architecture Maturity Model  Validation Report
Enterprise Architecture Maturity Model Validation Report
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