STATE PROFILES | Louisiana
Richard "Dickie" HowzeState Chief Information Officer
Division of Administration
Year Appointed: 2013
BiographyRichard "Dickie" Howze is the Chief Information Officer for Louisiana state government. The CIO heads the Division of Administration's Office of Technology Services and plays a major role in matters related to the state's IT infrastructure, assets, and resources.
Howze came to the CIO job from his position of Director of Information Technology for the Louisiana Department of Children and Family Services (DCFS). In that role, he led the modernization and reorganization efforts designed to streamline the agency, decreased DCFS' overall footprint, and implemented new technology and systems to provide DCFS' clients with more efficient and effective services.
Howze also served as the Undersecretary for the Office of Management and Finance at DCFS where he was responsible for the department's $1 billion budget. As DCFS Undersecretary, Howze developed and implemented a statewide customer service call center, a web-based enrollment portal, electronic case records and document imaging systems with the goal of improving customer service and client outcomes while reducing duplication, provided quality assurance, and streamlined business processes.
In his current role as CIO, Howze has spearheaded a major IT consolidation initiative that has merged infrastructure, resources, and staff across the majority of the executive branch of state government in Louisiana. Under Howze’s direction, the consolidation has effectively leveraged economies of scale for software/hardware/maintenance, improved resource utilization, reduced duplication, established a single Project Management Office, and centralized staff, funding, and procurement. The State reduced overall expenditures by $25 million in the first fiscal year of IT consolidation.
Howze brings more than 36 years of public
service in Information Technology.