Cyber Back on Top but AI Makes a Big Move on State CIO’s Priorities for 2025

LEXINGTON, Ky., Thursday, December 12, 2024—Today, the National Association of State Chief Information Officers (NASCIO) released the State CIO Top 10 for 2025. The Top 10 represents state technology leaders’ top policy and technology priorities for the coming year, as voted on by 50 state and territory chief information officers (CIOs) and has been published every year since 2007. Cybersecurity has reclaimed its spot as the only top priority for state CIOs, having tied with digital government services in 2024. Artificial intelligence moved to the second spot and digital government is in third for 2025.

Other items of note from the 2025 Top 10 are:

  • Accessibility makes its debut on the list for the first time ever
  • Budget and cost control appears back on the list for the first time since 2021
  • Legacy modernization falls one spot this year to number five
  • Workforce falls to number nine, down from number five in 2024
  • Identity and access management and cloud services each climb up one spot

NASCIO utilizes the annual voting of priorities to develop strategic areas of focus for the coming year, formulate new issue forums and working groups and plan NASCIO conference sessions and publications.

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
[email protected]

NASCIO Unveils New Report on Strengthening Cybersecurity in Underserved Communities

Lexington, KY, Thursday, November 21, 2024 – The National Association of State Chief Information Officers (NASCIO) released Bridging Digital Divides: Expanding Cybersecurity in Underserved Communities. As the world continues to become “digital by default,” cybersecurity has become a major concern for individuals, organizations and governments. With heavy reliance on digital platforms for government services, financial transactions, communication and personal data storage, the risks associated with cyber threats have grown exponentially. However, certain communities face disproportionate challenges in securing their digital environments. This brief lays out barriers for these communities and includes recommendations for how states can further expand the whole-of-state model by taking an inclusive approach to cybersecurity.

 

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
[email protected]

NASCIO Report Explores the Risks and Rewards of Generative AI in State Government

Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
859.514.9209
[email protected]

NASCIO Members Give Back During NASCIO 2024 Annual Conference

LEXINGTON, Ky., Thursday, October 24, 2024 — The National Association of State Chief Information Officers (NASCIO) donated over $40,500 to Operation Spark as part of the association’s Give Back program. Operation Spark is a New Orleans-based nonprofit software training center on a mission to provide opportunities for upward mobility through skills training and job placement in high-wage tech careers. NASCIO’s 2024 Annual Conference was held in New Orleans earlier this month.

Donations were collected during the NASCIO 2024 Annual Conference and NASCIO state, corporate and nonprofit members donated through individual contributions. NASCIO corporate members Kyndryl, NTT DATA, Rubrik, TCS – Tata Consultancy Services, T-Mobile for Government and Verizon sponsored this year’s Give Back program and contributed to the donation total.  

Contact
Emily Lane
Director of Experience & Engagment
National Association of State Chief Information Officers
[email protected]

NASPO and NASCIO Release Joint Report on AI in Public Procurement

Lexington, KY, Tuesday, October 15, 2024 – The National Association of State Procurement Officials (NASPO) and the National Association of State Chief Information Officers (NASCIO) are pleased to announce the release of their joint publication, AI-Powered Procurement: Harnessing AI’s Potential for More Efficient State Procurement Practices. The report sheds light on how public sector organizations can adopt artificial intelligence (AI) for automating routine tasks, improving decision-making and reducing manual workloads—ultimately helping state agencies navigate limited resources and workforce challenges.

Through interviews with chief procurement officers (CPOs), chief information officers (CIOs), AI technology vendors and suppliers, and platform intermediary providers, the paper provides insight into:

  • Unlocking AI potential
  • Understanding the obstacles in AI deployment
  • Best practices for AI adoption in public procurement
  • A strategic pathway to AI integration

“AI has the power to transform state operations but requires coordinated efforts between CPOs and CIOs,” said Matt Oyer, NASPO’s chief learning officer. “As strategic partners, NASPO and NASCIO are committed to fostering these relationships and maximizing technology’s role in enhancing government operations and service delivery.”

“This report not only highlights the opportunities AI offers but also addresses the challenges of implementation, particularly around data privacy, ethics and transparency,” said Amy Glasscock, NASCIO’s program director of innovation and emerging issues. “With careful planning and guidelines, states can implement AI in ways that deliver real value and uphold public trust and safety.”

Contact
Amy Glasscock
National Association of State Chief Information Officers
[email protected]

NASCIO Announces Association Leadership for Coming Year

LEXINGTON, Ky., Tuesday, October 8, 2024 — The National Association of State Chief Information Officers (NASCIO) announced the association’s executive leadership for the new program year. Amanda Crawford, Executive Director and Chief Information Officer for the State of Texas will be president; J.R. Sloan, CIO for the State of Arizona, will be vice president; and Alan Fuller, CIO, State of Utah, will be secretary/treasurer.

Additionally, Timothy Galluzi, CIO for the State of Nevada, will be joining NASCIO’s Executive Committee as a new director.

Maria Thompson, SLG Leader for AWS, will be NASCIO’s Corporate Leadership Council (CLC) chair and Michael Hussey, Industry Executive Director with Oracle, will be CLC vice chair. CLC members promote information sharing among public and private sector members, providing expertise to NASCIO issue focus areas and supporting projects. The CLC chair and vice chair hold advisory, non-voting seats on NASCIO’s Executive Committee.

NASCIO’s 2024-25 Executive Committee leaders are:

President
Amanda Crawford, Executive Director and CIO, State of Texas

Vice-President
J.R. Sloan, Chief Information Officer, State of Arizona

Secretary/Treasurer
Alan Fuller, Chief Information Officer, State of Utah

Past President
James Weaver, Secretary of Technology and CIO, State of North Carolina

Executive Committee Directors:
Tracy Barnes, CIO, State of Indiana
Stephanie Dedmon, CIO, State of Tennessee
Katrina Flory, CIO and Assistant Director, State of Ohio
Timothy Galluzi, CIO, State of Nevada
Denis Goulet, Commissioner and CIO, State of New Hampshire
Chris Rein, CTO, State of New Jersey
Shawnzia Thomas, CIO and GTA Executive Director, State of Georgia
Trina Zanow, CIO, State of Wisconsin

Maria Thompson, ex officio
Michael Hussey, ex officio

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
859.514.9209
[email protected]

NASCIO Honors Three Public Servants with State Technology Innovator Award

New Orleans, LA., Tuesday, October 1, 2024 —The National Association of State Chief Information Officers (NASCIO) presented the State Technology Innovator Award to three deserving public servants during the NASCIO 2024 Annual Conference. The NASCIO State Technology Innovator Award honors outstanding state government employees who have made contributions to advance state technology policy through the promotion of best practices, adoption of new technologies and advancements in service delivery. Nominations were gathered from NASCIO members and selected by the NASCIO Executive Committee.

The following are the recipients of the NASCIO 2024 State Technology Innovator Award:

Kathryn Darnall Helms
Chief Data Officer, State of Oregon
Nominated by: Sharon Murphy, Marketing Senior Specialist, NTT Data

CDO Kathryn Darnall Helms’s focus on diversity, equity and inclusion in the state’s technology and data management policies has been imperative in Oregon’s technology efforts. Her collaborative development of Oregon’s Data Strategy and the draft Data Literacy Framework reflects a commitment to inclusive policymaking and skill enhancement across state agencies. Darnall Helms’s strategic efforts focus on using data as an asset to foster people-first initiatives in digital government services. Her work is integral to statewide efforts shaping the future of AI governance, ensuring that the benefits of Oregon’s digital advancements are equitably shared among all citizens
Darnall Helms has also been central to Governor Tina Kotek’s efforts to expand emergency sheltering and rehousing initiatives addressing homelessness. Her commitment to data equity is also evident in her contributions to Oregon’s AI Advisory Council, where she advocates for fairness and self-determination in AI governance. Nationally, Darnall Helms’s influence extends through her partnership in the State CDO Network’s Data Equity Briefing and her participation in the Equity in Practice Learning Community, ensuring that the benefits of the digital revolution
reach underrepresented groups within Oregon and across the country. Her efforts are a testament to the power of inclusive and equitable data usage in creating a more effective and transformative government.

Paula Peters
Deputy State Chief Information Officer, State of Missouri
Nominated by: John Laurent, Acting CIO, State of Missouri

Missouri State Deputy CIO Paula Peters has been integral to Missouri’s digital government transformation, focusing on a strategic overhaul for enduring success. Peters formed an IT steering committee with top-level government participation followed by an enterprise project management office (EPMO) to improve project management. Her consolidation of application development teams and establishment of a business relationship management (BRM) practice proved invaluable when Missouri received $126 million in ARPA funds, allowing for swift action on various state technology initiatives through the efforts of Peters.
Building on this foundation, Peters led citizen journey mapping efforts to address public concerns and created a comprehensive inventory of the state’s 1200 systems to aid in disconnecting from legacy mainframes. Under her leadership, centralized governance structures like EPMO, BRM and application development expedited the launch of their citizen portal – a cross-agency initiative established by the IT steering committee in 2018 with broad support. Paula’s vision and leadership have also fast-tracked the approval and funding of numerous digital government transformation projects, such as identity and access management, low-code platforms, API Integration and AI.

Nick Stowe
State Chief Technology Officer, Washington Technology Solutions
Nominated by: Vickie Sheehan, Communications Director, State of Washington

Washington State CTO Nick Stowe has been instrumental in propelling Washington’s technology policy while fostering a culture of initiative and bold innovation. His establishment of Washington Technology Solutions (WaTech) Architecture and Innovation Division led the state to embrace cloud computing and generative AI while ensuring their secure integration into the state infrastructure. Stowe co-authored Washington State’s first guidelines for responsible AI use, contributed to the governor’s AI executive order and formed a statewide AI community of practice. Stowe’s leadership in cultivating partnerships across various sectors further allowed WaTech to improve and prioritize citizen-centric technology solutions.
Stowe has been a champion for emerging technologies such as AI across the state as well as in his WaTech role, setting the framework for its ethical application across Washington. He has overseen the development of procurement guidelines and training for AI and is preparing to launch a statewide AI evaluation and adoption program. His strategic direction has led to the establishment of the Innovation and Modernization Fund, which, with a biennial budget of $3 million, has swiftly funded 12 technology projects prioritizing accessible and user-friendly technology for vulnerable populations. This approach underscores Nick’s commitment to creating a more inclusive and equitable government service landscape.

To view previous recipients, please visit NASCIO’s website.

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
859.514.9209
[email protected]

NASCIO Announces Recipients for NASCIO 2024 State IT Recognition Awards

New Orleans, LA., Wednesday, October 2, 2024 —The National Association of State Chief Information Officers (NASCIO) has announced recipients for the NASCIO 2024 State IT Recognition Awards. This year over 120 submissions were received from NASCIO member states and territories and over 55 NASCIO members served as volunteer judges.

The award entries showcase the use of information technology to address critical business problems, more easily connect citizens to their government, improve business processes and create new opportunities that improve the lives of citizens. To ensure states have access to the innovations and leading practices of their peers, all award submissions have been added to NASCIO’s Awards Library.

NASCIO Awards Committee co-chairs, Trina Zanow, CIO for the State of Wisconsin, and Katrina Flory, CIO for the State of Ohio, announced the recipients at the awards and recognition dinner at the NASCIO 2024 Annual Conference.

Award recipients for the 2024 State IT Recognition Awards are:

Business Process Innovations
State of Ohio: Ex Parte Medicaid Renewals: Innovation in a Loop

Cross-Boundary Collaboration & Partnerships
State of Iowa: Setoff Success: Reforming State Finances

Cybersecurity
State of Minnesota: Turning Risk into Reward with Cyber Risk Quantification

Data Management, Analytics & Visualization
State of Ohio: Ohio’s Nursing Home Quality Navigator

Digital Services: Government to Business
State of North Carolina: Rapid Modernization of the Unemployment Insurance Tax System

Digital Services: Government to Citizen
Commonwealth of Massachusetts: Commonwealth Digital Roadmap

Emerging & Innovative Technologies
State of Hawai’i: Geospatial Decision Support System (GDSS)

Enterprise IT Management Initiatives
State of Tennessee: Tenncare Enterprise Tools: From Everything Everywhere to All-in-One Place

Information Communications Technology (ICT) Innovations
State of Georgia: Georgia’s Orchard Web Design System: Groomed for Good Harvest

State CIO Office Special Recognition
State of Michigan: Revolutionizing Smart Benefit Systems

To review these and other submissions, please visit NASCIO’s Awards Library: www.NASCIO.org/awards.

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
859.514.9209
[email protected]

NASCIO Honors Virginia State CISO Michael Watson

New Orleans, LA., Tuesday, October 1, 2024 — The National Association of State Chief Information Officers (NASCIO) has named Commonwealth of Virginia chief information security officer (CISO) Michael Watson as the recipient of the 2024 Thomas M. Jarrett State Cybersecurity Leadership Award. The program was created to pay homage to Tom Jarrett, late past president of NASCIO (2004 – 2005), for his passion for cybersecurity and honors state CISOs for exceptional accomplishments in their field.

Michael has been Virginia CISO since 2012 and has played a crucial role in promoting cybersecurity, advancing the state’s cybersecurity posture and implementing best practices. Under the leadership of Watson, the Commonwealth of Virginia has significantly enhanced its cybersecurity posture, implementing a comprehensive zero trust strategy and a robust cybersecurity plan to protect citizen data and manage risks. Watson strengthened the Commonwealth’s defenses through improved identity and access management, vulnerability management and advanced security training.

The Commonwealth, guided by Watson’s leadership, aims to further solidify its whole-of-state cybersecurity framework by:

  • Maximizing funding provided in federal cybersecurity grants
  • Further developing partnerships with state and local organizations
  • Lessening strains on state agencies by providing robust cybersecurity training
  • Procuring and deploying innovative tools to maintain a resilient and secure technology environment in the Commonwealth

To view past recipients of the Thomas M. Jarrett State Cybersecurity Leadership Award, visit nascio.org/awards.

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
859.514.9209
[email protected]

State CIOs Focus on the Fundamentals

New Orleans, LA., Tuesday, October 1, 2024 —The National Association of State Chief Information Officers (NASCIO) released today The 2024 State CIO Survey: Building Blocks of the Next Generation CIOThe report includes responses from 49 state CIOs on nine topics.

“This year’s survey includes many topics that have been accelerated over the past few years,” said NASCIO Executive Director Doug Robinson. “But it is also clear that state CIOs are working on many bits it takes to secure a strong foundation.”

This year’s survey includes a dive into how states are using generative artificial intelligence, accelerating digital government services and evolving identity and access management. The report also includes information on service delivery and it seems that consolidation and centralization aren’t going anywhere soon with CIOs reporting that they are delivering services to agencies by consolidation of infrastructure, consolidation of services and centralization of information technology project management. Finally, as it seems technology is a part of every state initiative these days, the survey digs into the technology acquisition process and how states define technology procurement.

The complete report is available on NASCIO’s website www.nascio.org/resourcecenter.

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
859.514.9209
[email protected]