LEXINGTON, Ky., Thursday, March 21, 2024 — The National Association of State Chief Information Officers (NASCIO) today released The Shifting Privacy Paradigm: State Chief Privacy Officers’ Evolving Roles and Persistent Realities. As the landscape of privacy regulations continues to evolve, the role of the state chief privacy officer (CPO) becomes increasingly vital in safeguarding citizens’ data privacy. This survey is an update from NASCIO’s last CPO survey published in 2022.

“As states grapple with the complexities of privacy governance, state CPOs play a pivotal role in safeguarding citizens’ privacy rights and fostering trust in government operations,” said Amy Glasscock, program director, innovation and emerging issues.

The survey reveals a movement in the direction of increased authority and establishment of the role in state government. With privacy emerging as a critical policy priority, spurred by the absence of comprehensive federal legislation, an increasing number of states are taking matters into their own hands, enacting privacy laws and officially appointing CPOs to oversee their implementation and develop privacy programs.

Key findings of the survey include:

•  The prevalence of the title “chief privacy officer” has surged to 88%, indicating the growing recognition and institutionalization of the role within state governments.
• State CPOs are increasingly reporting to administrative officials rather than CIOs or CISOs, reflecting a broader understanding of privacy beyond technology-centric domains.
• Despite the prioritization of privacy, only 24% of respondents reported having an established privacy program, highlighting ongoing challenges in program development and implementation.
• A lack of dedicated funding and authority remain significant hurdles, with only a fraction of CPOs having a defined budget for privacy initiatives and enforcement powers.
• Top challenges identified by CPOs include lack of authority, funding, and qualified staff.

The findings of the survey underscore the urgent need for states to prioritize privacy governance, allocate dedicated funding, and empower CPOs with the authority needed to enforce privacy policies effectively. By heeding these recommendations, states can navigate the evolving privacy landscape and uphold the fundamental right to privacy for all citizens.

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
859.514.9209
[email protected]

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
859.514.9209
[email protected]

LEXINGTON, Ky., Tuesday, October 24, 2023 — The National Association of State Chief Information Officers (NASCIO) donated over $36,000 to American Indian OIC as part of the association’s Give Back program. American Indian OIC is a Minneapolis-area nonprofit that offers – through its Takoda Institute – free vocational IT training to help students secure living wages in high-demand careers.  Their short-term training provides the opportunity for a living wage in high-demand careers. NASCIO’s 2023 Annual Conference was held in Minneapolis earlier this month.  

Donations were collected during the NASCIO 2023 Annual Conference and NASCIO state, corporate and nonprofit members donated through individual contributions. NASCIO corporate members Accela, Akamai, Cloudera Government Solutions, CoreView, CrowdStrike and Esri sponsored this year’s Give Back program and contributed to the donation total.  

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
859.514.9209
[email protected]

Minneapolis, MN., Wednesday, October 11, 2023 —The National Association of State Chief Information Officers (NASCIO) presented the State Technology Innovator Award to three deserving public servants during the NASCIO 2023 Annual Conference. The NASCIO State Technology Innovator Award honors outstanding state government employees who have made contributions to advance state technology policy through the promotion of best practices, adoption of new technologies and advancements in service delivery. Nominations were gathered from NASCIO members and selected by the NASCIO Executive Committee.

The following are the recipients of the NASCIO 2023 State Technology Innovator Award:

Roger Gibson
Chief Operating Officer, Office of Information Technology (OIT) – State of New Jersey
Nominated by: Christopher Rein, Chief Technology Officer, State of NJ

In the State of New Jersey, Roger has implemented strong operational standards; increased use of effective metrics, data and analytics; and overseen the creation of operational dashboards. As New Jersey shifts to a strong focus on both cloud adoption and low code / no code platforms, Roger has led the charge, with an unprecedented thirteen state agencies migrated and trained. Roger has inspired and mobilized the OIT team and driven positive change.

In his nomination, New Jersey CTO (CIO) Chris Rein wrote, “Roger’s unparalleled balance of visionary thinking with operational pragmatism have dramatically improved, and created an actual shift within, the way we deliver services to our agency customers and the residents of our state. I have witnessed Roger’s remarkable contributions and unwavering commitment to driving improvements, innovation and the advancement of our state’s strategy and technological landscape.”

Susan Kellogg
Chief Deputy State Chief Information Officer and Chief Services Officer, N.C. Department of Information Technology
Nominated by: Anne Johnson, Communications Specialist, N.C. Department of Information Technology

Susan leads the Internal Operations Division, a 350-person team that provides enterprise application and infrastructure services to 375 state agencies, local governments and educational institutions in North Carolina. Susan has led a transformation of the division in how the staff works and delivers services. She positioned her team to be more focused on architecture, strategy and governance by reorganizing the division, defining and reassigning roles, recruiting talent for positions better aligned with customer needs and initiating enhanced, transparent communication with staff and customers.

As NCDIT expanded its services portfolio for a growing number of public-sector customers, Susan structured her division to empower staff to envision and implement better ways of serving customers. She also led efforts to expand and enhance communication among the more than twenty agency CIOs, enabling more efficient, timely conversations about IT challenges and successes among public-sector IT leaders in North Carolina. Susan has aligned NCDIT to support North Carolina’s statewide IT strategic plan and its goals to transform service delivery and promote an inclusive, diverse workforce.

Alex Wong
Chief Information Technology Architect, Kansas Office of Information Technology Services
Nominated by: Allie Denning, Director, Public Affairs, Kansas Office of Information Technology Services

In the State of Kansas, Alex is pursuing a platforming approach to provide government services to enhance the customer experience. He launched an IT Job Standardization project to standardize IT job titles and descriptions which has led to an increase in the retention of IT workers and created a career path that spans across the executive branch. Alex is also spearheading an enterprise licensing platform that will modernize agencies’ credentialing systems and played a critical role in securing federal dollars for this project. Alex is also working with the internal team to implement identity and access management and also worked to help secure federal funding for this project.

Alex also created a data architecture that will allow common data sets to be used across different channels and wrote a generative AI policy for the state which sets acceptable use and protects privacy and intellectual property rights. Knowing that generative AI continues to evolve at a rapid pace and that the full extent of its potential is still unknown, Alex wrote the policy so that it can evolve with the technology. While it is currently an internal policy for the Kansas Office of Information Technology Services, the goal is for the policy to be adopted as a policy for the state’s executive branch agencies. The policy went into effect in the summer of 2023.

Contact
Meredith Ward
Deputy Executive Director
National Association of State Chief Information Officers
859.514.9209
[email protected]