State CIO Top Ten Policy and Technology Priorities for 2022

NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.

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Q&A on IT Accessibility

NASCIO Director of Policy & Research, Meredith Ward, recently sat down with Jay Wyant, Minnesota’s Chief Information Accessibility Officer, to discuss the latest trends and issues in digital accessibility. This publication details their conversation.

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AI Meets the Moment: How a pandemic has shaped AI adoption in state government and what it means for the future

NASCIO, the Center for Digital Government and IBM jointly released a report entitled, AI Meets the Moment: How a pandemic has shaped AI adoption in state government and what it means for the future. The report explores the rapid adoption of artificial intelligence (AI) by states during the COVID-19 pandemic and includes insights from a survey and in-depth interviews with multiple state CIOs and agency leaders. This is a follow up report to one issued by the same organizations in 2019.

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A Fresh Look: Capitals in the Clouds

A new biennial study by the National Association of State Chief Information Officers and Accenture focuses on increased interest and use of cloud computing in state government, state chief information officers’ perspectives on the current state of cloud adoption and provides an assessment tool to help guide advancements in states’ use of cloud.

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[Webcast] Recap of the 2021 NASCIO and Accenture Report: “A Fresh Look: Capitals in the Clouds”

The 2021 State CIO Survey

2021 was a year that continued to be dominated by the response to the COVID-19 pandemic. In this twelfth annual state chief information officer (CIO) survey, we received the perspective of 49 state and territory CIOs on the short- and long-term impact of the pandemic for state CIO organizations. We also received updates from CIOs on many of the traditional topics covered by the survey, including digital transformation, adoption of cloud, emerging technologies and legacy modernization. A major theme of this year’s survey is whether the accelerated pace of state technology and digital services transformation over the past eighteen months will persist beyond the pandemic.

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The Need for Speed: Why State CIOs are Turning to Low-Code and No-Code Software Development

Due to workforce shortages, a desire to reduce technical debt and the time sensitive challenges brought on by the COVID-19 pandemic, state CIOs have seen an increase in usage of low-code/no-code software development solutions. This report lays out these findings along with an explanation of the benefits of this technology, the downsides, and five recommendations for states to successfully implement low-code or no-code software applications.

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Making the Case for Insight Enabling Analytics

The complexities as well as the shear volume of information that are rushing toward state government decision makers is overwhelming.  And the importance and responsibility for making the right decisions  is also at an all time high.  Decisions bring outcomes on citizens.  Those outcomes must be the intended outcomes that ensure citizens are protected and their lives are made better through policy and program decisions by the elected representatives citizens put in place.

Analytics must be insight enabling analytics to ensure decisions makers have access to necessary and relevant data and information, and the capabilities to effectively draw conclusions that lead to competent decisions.

We make the case for analytics and present questions for state government decision makers.  We also present a list of recommendations for effectively establishing an enterprise capability in analytics.  This report builds on our series on analytics “Do You Think? or Do You Know?”.

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Evolving Relationships: Business Relationship Management and the New CIO Operating Model

This report is the culmination of some fairly extensive research, interviews, and collaboration with key states.  This was created as part of a NASCIO President’s Initiative and helps pave the way forward for further development of this key capability – business relationship management.

This report presents what we’ve learned from the many interviews conducted on this topic and presents the concepts and essentials for effective business relationship management or BRM.  BRM is in effect an ecosystem of relationships that can be described as a disciplined approach to proactively managing effective working relationships with internal staff, departments, agencies, suppliers and partners. The focus is on evolving relationships that travel together, learn together, share risks and rewards.

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Business Relationship Management and the New CIO Operating Model: A State CIO Panel

Buyer Be Aware: Integrating Cybersecurity into the Acquisition Process

This publication is a joint release between NASCIO, the Center for Internet Security (CIS) and the National Association of State Procurement Officials (NASPO) and addresses steps state governments should take to ensure cybersecurity is an integral part of the acquisition process. The publication also calls for a strong partnership between the CIO office, CISO office, procurement office, state agencies and the private sector. The publication includes a list of recommendations aimed at assisting state governments in fully integrating cybersecurity into the acquisition process.

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Yesterday, Today and Tomorrow: A Resilient and Adaptable State IT Workforce

The publication includes data collected from state CIOs in February and March of 2020 and in January and February 2021 on a snapshot of the pre and mid pandemic state IT workforce. CIO workforce priorities and lessons learned from the COVID-19 pandemic are detailed.

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