Explore the priorities, perspectives, issues and trends reported by state CIOs. The 2023 State CIO Survey provides insights into the role of state CIO, including key relationships, business trends and critical policy areas.
Session at the NASCIO 2023 Annual Conference
The 2023 State CIO Survey covers evergreen topics like cybersecurity, emerging technology, cloud, legacy modernization and data management and also includes some topics with a new angle—some that we might have covered before, but we tried to put a new spin on the questions asked. The report also includes questions on workforce in many of its sections. Workforce challenges, including continuity of leadership, have and continue to have an impact on the state CIO’s ability to deliver services both now and in the future. There is also a focus on automation and, based on trending adoption, we anticipate further utilization of automation tools and services to streamline business processes; enhance digital citizen experience; and strengthen states’ cybersecurity posture.
In 2001, NASCIO issued a guide to states on digital government. This year’s NASCIO presidential initiative evaluated what progress has been made toward making digital government a reality across the states and territories since that initial report.
This session will present what we’ve learned, the drivers and challenges for delivering a digital citizen experience, recommendations for advancing digital capabilities and what state CIOs see as the future of digital state government.
Session at the NASCIO 2023 Annual Conference
State CIO offices, along with the rest of the world, have seen dramatic change in the past 5 years. What will the future role of the CIO office look like? CIOs will likely continue to drive strategic direction and implement increased digital services, but the impact of potential disruptions like outsourcing and workforce gaps will remain. And, it is unknown the extent of the impact of Generative AI and other yet-to-be created technologies will be.
Session at the NASCIO 2023 Annual Conference
This report is a second in a series on the maturity of state government employment of cloud capabilities. As one state CIO stated, “Cloud is becoming the water we swim in.” The first in the series by NASCIO and Accenture was published in 2021 and created a baseline for evaluating the maturity of cloud adoption across state governments. This second report present longitudinal analysis, presents the patterns of success and presents recommendations for overcoming persistent barriers to change related what is no longer an emerging technology. Cloud services is where breakthrough innovations and transformation are taking place.
Related Resource
State CIOs face a range of issues that could test the resilience of their states, their teams and themselves —from future public health crises and cyber threats to climate change, workforce shortages and disruptive new technologies. In this new report from NASCIO, the Center for Digital Government and IBM, these issues are explored and CIOs give insight on how they are facing these challenges.
This report is the culmination of some fairly extensive research, a survey of state CIOs, and interviews. This was created as a NASCIO President’s Initiative for 2023. The report is anchored in a ground breaking report on digital government published by NASCIO in 2001. The 2023 report evaluates what progress has been made toward making digital government a reality across the states and territories since that initial report in 2001.
This report presents what we’ve learned, the drivers and challenges for delivering a digital citizen experience, recommendations for advancing digital capabilities and what state CIOs see as the future of digital state government.
We recommend the reader also view the report and video that were published in 2001. And, ask yourself, “what progress have we made since 2001?” We think you’ll agree with our assessment. We have made very good progress and now we have more aspirations that have changed a bit based on what has worked and what hasn’t worked.
The audience is in the driver’s seat for this webinar as we take your questions on the latest trends impacting state and local government CIOs. What are the areas of focus of IT executives? What’s the latest on budgeting, operational and management priorities for state and local IT? What works, and what doesn’t, when it comes to building effective partnerships and strategies for collaboration and innovation? With all the buzz around AI, we will take a look at what CIOs should be considering as they meet with policy leaders and internal customers as the interest in deploying AI for government services grows.
Fraud poses a significant risk to the integrity of state programs and erodes public trust in government. As digital services increase so does the risk of fraudulent activity. This panel of state CIOs will discuss the current landscape, lessons learned from fraud-prevention initiatives and what the role of the CIO office could be and should be moving forward.
Session at the NASCIO 2023 Midyear Conference
Digital government and digital services rank second on the State CIO Top Ten Priorities list and this year’s presidential initiative is the State CIO’s role in improving the citizen experience. In this Express talk, presented as a fireside chat, Tarek Tomes and Nikhil Deshpande discuss Minnesota’s initiatives to promote people-centered digital government services.
Session at the NASCIO 2023 Midyear Conference
