Each year NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.
NASCIO, Grant Thornton LLP and CompTIA have collaborated for a sixth consecutive year to survey state government IT leaders on current issues, trends and perspectives. The survey sponsors seek to provide these state government IT leaders with an opportunity to voice their thoughts and opinions on matters of high importance. Governors, legislatures and business leaders can benefit from these knowledgeable insights about essential state IT services. As highlighted in the survey results, the state IT and business landscape continues to change, reflecting both emerging approaches to delivering IT products and services, and also the faster paced, more complex environment faced by state CIOs. We asked state CIOs to share their perspective on a number of topics, with a particular focus on the emerging role of the CIO as a broker of shared services, and on the use of incremental software development approaches to accelerate the delivery of value to customers. These topics share a common theme – customer expectations continue to rise, and state CIOs must be agile enough to adapt to changing circumstances and to rapidly deliver business value. State CIOs also shared their thoughts on the leadership attributes they perceive as most valuable for a state CIO, and which dimensions of the role were most critical for success. Cybersecurity , cloud services, mobility, broadband and IT procurement represent other high priority topics covered in the survey report.
NASCIO partnered with NASPO (National Association of State Procurement Officials) on a case study on California’s Cloud Infrastructure Initiative. The publication includes information and advice from the trenches from California officials. It is the first in a series of planned publications to be released by NASPO and NASCIO that will examine information technology procurement projects in states.
Given today’s fiscal environment, states are turning to their IT partners to provide cost-effective delivery of citizen services. This brief focuses on the best strategies for IT partners to engage with state CIOs while building successful business relationships.
Each year NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.
Priority Strategies, Management Processes and Solutions
Top 10 Final Ranking
NASCIO, TechAmerica, and Grant Thornton LLP have collaborated for a fifth consecutive year to survey state government IT leaders on current issues, trends and perspectives. The continuing economic situation creates problems for states when citizen demands for services continue or grow. The survey sponsors seek to provide these state government IT leaders with an opportunity to voice their thoughts and opinions on matters of high importance. Governors, legislatures and business leaders can benefit from these knowledgeable insights about essential state IT services. As major changes continue to sweep through the state IT landscape, we asked state CIOs to share their perspective on the status and future direction of the state CIO organization and the overall enterprise. While the survey covered a wide variety of topics, we asked CIOs to focus particularly on three main topics – the planning and oversight of critical projects, sourcing and the use of data as a strategic asset. These topics share a common theme in that they all require the CIO to establish priorities, collaborate with stakeholders and integrate with multiple external organizations.
Presentations:
Media:
As first reported in the NASCIO/TechAmerica/Grant Thornton 2013 State CIO Survey, The Enterprise Imperative: Leading Through Governance, Portfolio Management, and Collaboration, states continue to turn to cloud solutions, with services such as email and storage remaining the most popular. 74% of respondents said that their state has some applications in the cloud. For several years now, the NASCIO has discussed the transition in the state information technology environment as state CIOs sought new approaches to traditional delivery models. The recession prompted state leaders to examine new approaches and leverage technology opportunities. The use of cloud services by state government is the most obvious manifestation of this transition. In 2011, NASCIO launched its Capitals in the Clouds series on this topic. Three years later, states continue to investigate and to leverage cloud solutions, software as a service (SaaS) and infrastructure as a service, with services such as email and data storage remaining the most popular.
State Chief Information Officers have made the case for forming cross jurisdictional collaboratives when addressing state government services. State CIOs have come to understand the opportunities and the value proposition in forming collaborative arrangements. Cost sharing is foundational to any collaborative and is often the primary reason for the initial formation of a collaborative. This report proposes a list of essential design elements for cost sharing and provides some examples of successful collaboratives.
Each year NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.
NASCIO, TechAmerica, and Grant Thornton LLP have collaborated for a fourth year on the annual survey of state government IT leaders. The 2013 survey report, The Enterprise Imperative, offers the latest insights from State CIOs and concludes these leaders are emphasizing effective enterprise governance models, adopting business disciplines, and forging the right relationships for collaboration. The 2012 survey – Advancing the C4 Agenda – focused on the balancing act that CIOs must maintain both in providing high-quality services and in delivering new, innovative solutions. These demands have not decreased over the past year. CIOs are responding by focusing on the enterprise, and by coordinating across boundaries. The enterprise focus may involve integrating governance and portfolio management across the state, improving the effectiveness of IT procurement, or deploying statewide identity and access management solutions.
