Digital Services Showcase & Discussion

While digital services have long been a state CIO priority, the pandemic strengthened, accelerated and expanded the need for citizens to have the ability to conduct business with the state online. Hear how states responded to this need and how they plan to move forward.

Session from the NASCIO 2021 Annual Conference.

Presenters: John Quinn, CIO & Agency Secretary, Vermont | Mark Raymond, CIO, Connecticut | Tarek Tomes, CIO & Commissioner, Minnesota

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Insights from the World of Public Sector Leadership: 2021 State CIO Survey

Explore the priorities, perspectives, issues and trends reported by state CIOs. The 2021 State CIO Survey, conducted by NASCIO, Grant Thornton and CompTIA, provides insights into the role of state CIO, including key relationships, business trends and critical policy areas.

Session from the NASCIO 2021 Annual Conference.

Moderator: Doug Robinson, Executive Director, NASCIO

Panel:  Katrina Flory, CIO & Assistant Director, Ohio | Jennifer Ricker, CIO & Acting Secretary, Illinois | Graeme Finley, Principal, Public Sector Advisory, Grant Thornton

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The Need for Speed: Why State CIOs are Turning to Low-Code and No-Code Software Development

Due to workforce shortages, a desire to reduce technical debt and the time sensitive challenges brought on by the COVID-19 pandemic, state CIOs have seen an increase in usage of low-code/no-code software development solutions. This report lays out these findings along with an explanation of the benefits of this technology, the downsides, and five recommendations for states to successfully implement low-code or no-code software applications.

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2021 Technology Forecast: Agility, Resiliency, and Uncertainty

This popular, annual webinar, presented by CompTIA-PTI and NASCIO, provides an overview of the pressing technology issues that will be impacting state and local governments for the coming year.

Doug Robinson, Executive Director, NASCIO, and Alan Shark, Executive Director, PTI will share their views of the technology landscape based on recent research activities and conversations with state and local government technology leaders.

Slide Deck

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State CIO Top Ten Policy and Technology Priorities for 2021

NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.

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Digital Government Rising: How AI is Providing New Opportunities to Deliver Value

This report is a follow up to a 2019 survey by NASCIO, The Center for Digital Government and IBM, exploring how state CIOs and other state technologies are thinking about artificial intelligence. This follow up study includes new interviews with state CIOs in the wake of COVID-19 and the increased use of chatbots and other AI to respond to the pandemic. The report also details new pilot projects and uses cases for AI outside of COVID-19.

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The 2020 State CIO Survey

2020 is a year that has undoubtedly been defined by the COVID-19 pandemic. In this eleventh annual state chief information officer (CIO) survey, we received the perspective of 47 state and territory CIOs on the extraordinary and unprecedented challenges they faced this year. In addition to directly addressing the issues and lessons learned by CIOs in responding to the pandemic, we also received updates from CIOs on many of the tradi­tional topics covered by the survey, including CIO organization business models, digital government, adoption of cloud and emerging technologies and state and local collaboration. As might be expect­ed, there was not a single topic area where the pandemic did not impact state CIO experiences in some way. The continuing work to address the immediate challenges of COVID-19 and to prepare for the long-term impacts to state and citizen work and personal lives is reflected throughout this year’s survey.

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Deep Dive Session: Improving Digital Services

Connecting the Digital Dots to Innovate for Public Good
To truly reimagine a transformative government, CIOs need partners to make sweeping cultural adoption stick. Partners from the CDO to regulatory leaders routinely overcome systemic issues to do more than just ‘get the job done.’ Learn actionable steps from partners with capacity to impact digital services and improve citizen experiences.

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The Path Forward: Life and Work After COVID-19

Session from the NASCIO 2020 Midyear Webcast Series

Panel: Mike Hussey, CIO, UT | Calvin Rhodes, CIO, GA | Ervan Rodgers, CIO, OH | Rob Atkinson, President, Information Technology and Innovation Foundation (ITIF)

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Not Business as Usual: Technology and Process Innovations

Session from the NASCIO 2020 Midyear Webcast Series

Panel: Michael Leahy, CIO, MD | Nelson Moe, CIO, VA | Ed Toner, CIO, NE | Jeff Wann, CIO, MO

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