The 2016 State CIO Survey: The Adaptable State CIO

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NASCIO, Grant Thornton LLP and CompTIA have collaborated for a seventh consecutive year to survey state government IT leaders on current issues, trends and perspectives. New service delivery models, innovative technology solutions, and rising customer expectations all require state CIOs to adapt continually to changing circumstances. We asked state CIOs to share their perspective on a number of topics, with a particular focus on the continued evolution of the CIO as a broker of shared services, on the IT workforce challenges facing CIOs, and on the use of data management and analytics at an enterprise level. These topics all involve CIOs looking into the future and adapting their strategies and plans to address a state IT and business environment that is becoming ever more complex. Cybersecurity, cloud solutions, mobility, procurement, cross-jurisdictional collaboration and privacy represent other high priority topics covered in the survey.

 

 

 

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Value and Vulnerability: The Internet of Things in a Connected State Government

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States are finding that the “Internet of Things” (IoT) can improve efficiency, reduce waste and connect citizens to state services in faster and more affordable ways. But with that value comes vulnerability. States must consider security, privacy, accessibility and standardization when crafting a roadmap for IoT. This policy brief describes ways that states are currently implementing IoT, possibilities for the coming years, and recommendations on avoiding difficulties along the way.

 

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Unmanned Aerial Systems, Governance and State CIOs: On the Radar

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State governments are turning to unmanned aerial systems (UAS) for a variety of applications. This brief lays out important public policy issues when it comes to state CIO governance of UAS.

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Capitals in the Clouds Part III – Recommendations for Mitigating Risks: Jurisdictional, Contracting and Service Levels

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Cloud computing will continue to be an invaluable resource for state and local governments in their efforts to rationalize and optimize computing resources. Cloud computing should be seen as an IT innovation that can support rationalization and optimization of business services as well as IT services. Due diligence prescribes the necessity of exploring and evaluating jurisdictional issues in order to ensure long term sustainability and growing adoption of collaborative government operations in state and local government.

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Capitals in the Clouds – The Case for Cloud Computing in State Government Part II: Challenges and Opportunities to Get Your Data Right

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Cloud computing brings with it opportunities, issues and risks. One major consideration that must be addressed is the management of data – governance, stewardship, consistency, ownership and security. Data is the lifeblood of state government operations and critical for service delivery. With the fiscal stress and operational pressures that are driving state and local governments toward serious consideration and adoption of cloud computing, the data must not be ignored. These pressures must be managed intelligently to avoid pushing government into a future situation that could constitute greater cost, and more difficulty in achieving interoperability of government lines of business and government jurisdictions.

 

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Capitals in the Clouds – The Case for Cloud Computing in State Government Part I: Definitions and Principles

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Cloud computing has arrived as a serious alternative for state government. There are outstanding issues that must be faced and dealt with in order to maintain the reliability, responsibility, security, privacy, and citizen-confidence in government services. Government is exploring technology and business process innovations that will make the way for government to deliver existing services more economically. Cloud computing provides a number capabilities that have the potential for enabling such innovation.

 

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Resource Guide for State Cyber Security Awareness, Education, and Training Initiatives

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For the observance of the sixth annual National Cyber Security Awareness Month, NASCIO has created a Resource Guide of examples of state awareness programs and initiatives. The compendium augments previously gathered information with data from a just-completed, short survey of state CISOs. It includes links to state security awareness pages, contact information for state CISOs, and information describing cyber security awareness, training, and education initiatives that target four categories: Executives/Elected Officials; Citizens; State Workers; and IT Security Personnel.

The Resource Guide is a work-in-progress that should provide a valuable reference resource for Cyber Security Awareness Month, as well as the ongoing planning of security awareness and training efforts state programs may undertake thereafter.

 

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Protecting the Realm: Confronting the Realities of State Data at Risk

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This brief underlines the criticality of managing states’ digital assets and identifies key, high-level elements for establishing better data security programs within states. The brief covers data ownership and governance issues, recommends grounding data protection efforts in states’ enterprise architecture frameworks, and outlines nine primary elements that a comprehensive data protection program must incorporate or address. It describes data classification frameworks that have been developed in both state and federal agencies, and includes summaries of operational data classification and security initiatives in the states of Ohio, Arkansas, and Iowa.

 

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Keeping the Citizen Trust: What a State CIO Can Do To Protect Privacy

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This Research Brief examines how privacy in the state government context has evolved as a defining issue in response to rapidly changing technological advances and the complexities of a fast-paced world. The brief then explores some initial areas in which a state CIO may encounter privacy issues, including in the context of IT governance, enterprise architecture, policy, security and business processes, and offers some potential ways of addressing those issues.

 

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The Year of Working Dangerously: The Privacy Implications of Wireless in the State Workplace—Part II

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Part II of this brief provides privacy policy and security measures to help states address the potential privacy implications of wireless technologies identified in Part I.

 

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