State IT Procurement Negotiations: Working Together to Reform and Transform

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The National Association of State Procurement Officials (NASPO) and the National Association of State Chief Information Officers (NASCIO) have released a joint roadmap for state information technology (IT) procurement reform and process transformation. The report, a product of the NASPO-NASCIO Task Force on IT Procurement Negotiations, includes 18 joint recommendations for IT procurement improvement in relationship building, procurement processes, centralization and legislation & policy. The recommendations are accompanied by suggested implementation methods for the practical application of the joint task force’s guidance.

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Why an EA Driven Approach is Crucial to Successful IT Procurement

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John MacMillan, CIO, Pennsylvania explains how states can leverage EA for improved IT procurement and align with enterprise IT strategies, architecture and standards-based acquisition.

Enterprise Architecture (EA) is the blueprint for state information technology (IT), serves as the state’s IT vision and drives every enterprise-level decision. EA-driven procurement provides:

  • A framework and governance for establishing standards for IT
  • Delivers IT services more effectively through streamlined investments
  • Reduces silos in state government
  • Decreases costs through standardization
  • Assists service providers in framing projects and delivering solutions that are consistent with the state government enterprise direction
  • Streamlines negotiations and contract management

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NASCIO and NASPO Topical Roundtable

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In continuing their shared interests in working together to improve IT procurement, NASPO and NASCIO have developed an action plan for navigating the ever-changing terrain shaping state procurement efforts and information technology updates. The action plan addresses several key areas of state government common to both specialties, including governance and organizational structure; teaming and roles; interactions and processes; and budgeting and forecasting.

 

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The 2016 State CIO Survey: The Adaptable State CIO

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NASCIO, Grant Thornton LLP and CompTIA have collaborated for a seventh consecutive year to survey state government IT leaders on current issues, trends and perspectives. New service delivery models, innovative technology solutions, and rising customer expectations all require state CIOs to adapt continually to changing circumstances. We asked state CIOs to share their perspective on a number of topics, with a particular focus on the continued evolution of the CIO as a broker of shared services, on the IT workforce challenges facing CIOs, and on the use of data management and analytics at an enterprise level. These topics all involve CIOs looking into the future and adapting their strategies and plans to address a state IT and business environment that is becoming ever more complex. Cybersecurity, cloud solutions, mobility, procurement, cross-jurisdictional collaboration and privacy represent other high priority topics covered in the survey.

 

 

 

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Recommendations for Improved State IT Procurement

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The state information technology (IT) community has long called for improvements in IT procurement processes and practices and state chief information officers (CIOs) are consistently dissatisfied with the state IT procurement process. In the 2015 state CIO survey, The Value Equation, roughly one half (47%) of state CIOs expressed negative outlooks on IT procurement processes.Because of this consistent level of dissatisfaction, NASCIO is advocating for procurement reform by issuing a call to action to states.

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Limitations on Liability Infographic

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NASCIO’s 2004 publication NASCIO on Unlimited Liability – Gaining Traction on the Road to “Win-Win” recommended changes to the state IT procurement policy regarding limitations on liability.  This infographic indicates, as of December 2015, which states have have limitations on liability in statute, which states have none, and which states are able to negotiate limitations on a case by case basis.

 

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The 2015 State CIO Survey: The Value Equation

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NASCIO, Grant Thornton LLP and CompTIA have collaborated for a sixth consecutive year to survey state government IT leaders on current issues, trends and perspectives. The survey sponsors seek to provide these state government IT leaders with an opportunity to voice their thoughts and opinions on matters of high importance. Governors, legislatures and business leaders can benefit from these knowledgeable insights about essential state IT services. As highlighted in the survey results, the state IT and business landscape continues to change, reflecting both emerging approaches to delivering IT products and services, and also the faster paced, more complex environment faced by state CIOs. We asked state CIOs to share their perspective on a number of topics, with a particular focus on the emerging role of the CIO as a broker of shared services, and on the use of incremental software development approaches to accelerate the delivery of value to customers. These topics share a common theme – customer expectations continue to rise, and state CIOs must be agile enough to adapt to changing circumstances and to rapidly deliver business value. State CIOs also shared their thoughts on the leadership attributes they perceive as most valuable for a state CIO, and which dimensions of the role were most critical for success. Cybersecurity , cloud services, mobility, broadband and IT procurement represent other high priority topics covered in the survey report.

 

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Accessibility in IT Procurement Part 2

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Historically, state governments have struggled to address accessibility requirements as part of IT procurements. NASCIO has addressed this issue in a two part series on accessibility in procurement. Download the complete brief in an accessible PDF format here.

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Accessibility in IT Procurement Part 1

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Historically, state governments have struggled to address accessibility requirements as part of IT procurements. NASCIO will address this issue in a two part series on accessibility in procurement. This is the first such brief and part II will include states in practice and adoption information for states. Download the complete brief in an accessible PDF format here.

Is State IT Working on the Right Things?

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What does it mean to be working on the right things? This determination is often difficult when considering the state as both an enterprise and a collective of individual agencies. Through interviews and formal surveys, NASCIO and Infosys Public Services gained insight from state IT leaders on the fundamental processes, mechanisms and criteria necessary to ensure that state IT is working on the right things. The resulting report will help state IT decision makers understand the key factors needed to identify the right things to do, see how they and their peer states stand against these factors and what can be done to bridge the gap.

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