News Room | Press Releases

For immediate release: February 6, 2019
Contact: Meredith Ward

The State CIO Operating Model: Bridging Trends and Action

 

LEXINGTON, Ky., February 6, 2019 — The National Association of State Chief Information Officers (NASCIO) has released a third report in a series on the topic of “multisourcing” and a new state CIO operating model. This paper presents a maturity model and a set of dimensions that describe the journey along that maturity curve. Multisourcing encompasses several dimensions from cost accountability to operational competence using a new operating model. NASCIO’s multisourcing initiative is intended to guide and inform states and to provide best practices and a maturity assessment to assist states in managing a multisourcing environment.

Dr. Craig Orgeron, Co-Chair of the NASCIO Enterprise Architecture & Governance Committee and Chief Information Officer for the state of Mississippi stated, “We are all on this journey, and granted, we’re moving at a different cadence and emphasizing different aspects of this new operating model within our own states. However, we’re all moving in the same direction. In this report we’re presenting guidance on the target destination and some of the key maturity levels we can expect to experience in that journey.”

“The new operating model we’re describing through this effort is critical to the mission of state government. It is comprehensive and complex,” stated Eric Boyette, Co-Chair of the NASCIO Enterprise Architecture & Governance Committee and Chief Information Officer for the state of North Carolina. “Pulling together multiple stakeholder groups, managing the technology stream coming from the market and delivering positive citizen outcomes requires a very high level of discipline.”

NASCIO will continue its research through 2019 with a new working group. Next on the agenda is a playbook for the new CIO Operating Model.

The report is available for download on NASCIO’s website NASCIO.org/ResourceCenter.

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