Data Literacy Within State Government: Building a Knowledgeable Workforce That Knows How to Use Data for Better Decisions

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Data literacy is an important capability for all state employees. The growing interest and use of generative artificial intelligence software puts even more emphasis on this important capability across the state organization.  Data quality and data literacy are tightly coupled capabilities. This short document highlights the issues and recommendations for moving forward with a state government data literacy program.

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An Introduction to the National Information Exchange Model

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This presentation provides an overview of NIEM, the motivation behind the creation of it, the domains of government that are included, and the benefits that can be gained by employing it.

Katherine Escobar, Managing Director for the NIEM Program Management Office, provides an introduction to NIEM including the challenges facing state, local, territorial and tribal governments in sharing information across government lines of business.

NASCIO has a long history supporting the NIEM initiative.  This is a revisit of the benefits of NIEM and how to get started.

Slide Deck

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Additional information about NIEM is available on the following websites:

  • The NIEM website
  • “What is NIEM” – An introduction to NIEM–a common vocabulary that enables efficient information exchange across diverse public and private organizations.
  • NASCIO NIEM resources – For additional NASCIO resources related to NIEM, search on the term “NIEM” using our search tool
  • “In Hot Pursuit – Achieving Interoperability Through XML”  Part 1 and Part 2 – this video references XML but NIEM is much more than a set of XML schemas.  

 

The State CIO Operating Model: A Playbook for Managing Change in a Sustainable Way

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This is the fourth in our NASCIO series “The CIO Operating System:  Managing Change in a Sustainable Way.”  It is also the culmination of the work from NASCIO’s project team and a partnership with Integris Applied, Inc., a corporate member of NASCIO, that began in January of 2018.  This is a playbook of eleven plays that any state or territory can utilize in order to move into a new operating model.  This operating model creates a highly disciplined state CIO organization that proactively engages with state agencies, understands current and emerging program and citizen needs, as well as maintains market awareness of current and emerging trends and offerings.  Moving into and maturing this model is essential for each state and territory to effectively map capability demand with capability supply.

This report looks to the past in that it is the highlight and culmination of the first year of this special project, synthesizing all the previous work which includes three reports, a recorded webinar, a survey of state CIOs.    It looks to the future in that the plays will be further developed with necessary guidance on how to effectively execute these eleven plays.  The next big push in this project will be the development of the “DevOps” for the new multisourcing operating model.  This playbook then becomes the launching point for the future.  In many ways this report and the project that produced it is an inflexion point coincident with NASCIO’s 50th anniversary.  Much has been accomplished within the NASCIO community in the past 50 years.  And we celebrate all of that.  Then we look to the future and consider “what is possible?”  This playbook is the first step into that future.  So fasten your seat belts, and get ready for the next major phase.  Its going to be a wonderful ride!
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Perspectives on Privacy: A Survey and Snapshot of the Growing State Chief Privacy Officer Role

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Compared to a private company or even any other level of government, the need to focus on privacy at the state level is significant. The amount of personal information citizens provide to their state outweighs anything a citizen provides to any one company. Because of this, we have seen number of states who have hired a chief privacy officer increase rapidly over the last several years. This NASCIO research provides a snapshot of the state chief privacy officer position, the background of CPOs, what they do in their roles, how the role is administratively structured and their advice for states interested in creating the position.

 

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State of Washington: Privacy Modeling Demo

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Government is using more data than ever in rendering services to citizens, yet government has few tools to enforce privacy rules or considerations and can’t simply hire enough to meet the demand for expertise. After consulting with academic and legal experts form the privacy community in Seattle, the state’s Chief Privacy Officer, Alex Alben, retained a software firm to create a web application which  returns relevant search requests based on the intended use of personal information in a product or service.

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Data Strategy: Essential for State Governments

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All state governments need a guided approach to managing their data and information to obtain the maximum value for success in a challenging environment.  An Enterprise Data/Information Management (EDM/EIM) initiative provides the framework for a state to deliver real information knowledge and provide true value to their citizens.  This session provides the framework of the domain known as enterprise data / information management, explains its essential components, gives the reasons that state governments should create a sustained data management program, and demonstrates some benefits that successful state EDM/EIM programs have achieved.

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Advanced Cyber Analytics

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This report examines the subject of advanced cyber analytics.  It makes the case for states to invest in such capabilities and maintain ongoing maturity in advanced analytics.  All organizations, including state government must also develop and maintain response capabilities that continuously mature in sophistication in order to keep pace with an ever changing threat landscape. State government remains in a defensive position.  With the advent of multi-vector strategies by cyber criminals, state government now more than ever needs the ability to correlate disparate data sources generated from the myriad of security tools agencies have already invested in.  Examples of advanced analytics tools are provided.  The report includes a call to action list, a checklist, key questions, and recommendations.

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NASCIO & NIEM Working Together

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This webinar presents a discussion on how government can improve its effectiveness through better collaboration and information sharing. Examples of intergovernmental collaborative projects are presented by state and local government recipients of the Best of NIEM awards.

What is NIEM? What should you know about the power of NIEM? As highlighted in NASCIO’s 2016 Advocacy Priorities, many, if not all, federal, state, local, tribal and territorial (SLTT) government agencies require some form of information sharing. To address this growing need, the National Information Exchange Model (NIEM) is being utilized by all levels of government to advance information sharing efforts and improve the combined performance of agencies and jurisdictions that share information. State government agencies in justice, law enforcement, human services, emergency management and others can reap the benefits of a common framework for information exchange.

NIEM can save organizations time and money by providing consistent, reusable, and repeatable data terms, definitions, and processes. Although NIEM is ten years old, more awareness, education and broader adoption is needed.

Watch this webinar to learn more about the NIEM Program and ways organizations can leverage NIEM for information exchange. The webinar presents the Best of NIEM 2015 winners and shares their stories of how NIEM has helped their organizations improve performance, increase efficiencies, and advance their mission.

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Cyber Disruption Response Planning Guide

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State government must now view cyber attacks that are more than cyber incidents.  We must prepare for larger magnitude events.  These can be termed cyber disruptions, disasters or even catastrophes.  This publication includes the following:

  • A call to action for states to develop state cyber disruption response plans that include: a governance structure that clearly designates who is in charge in a given event or phase of an event; development of a risk profile for state assets; collaboration among the various agencies that have cyber responsibility; and a communication plan to ensure the right people have the right information as early as possible so they can response effectively.
  • A checklist for states to work with in developing progress toward a cyber disruption response operating discipline.
  • A cross functional process description that can be used as a starting point for states to develop their own unique cross functional process for orchestrated planning and response at various threat levels.

 

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Data: the Lifeblood of State Government

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This report presents the case for investing in data management. It presents in simple terms WHY data and information must be properly managed. The report presents basic rationale for investing in the development of a formal data management program. This report is the first in a series of reports that will deal with WHY is data management important; HOW does state government get started; Legal aspects of data management.

 

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